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AI_Princess Apr 20, 2022 @ 3:16pm
[ Bug ] Goes to desktop while shooting in game
Anyone facing the bug where you go to the desktop constantly when you shoot?

when you get out of a cam, and shoot, it goes directly to desktop. 2 of my friends faced it today. I just faced it now. Confused AF.
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Originally posted by Ubi_Nacho:
Hello there!

Thanks for sharing this information here, on steps you've followed that have helped to fix this cursor issue. It's much appreciated!

We'll be sure to update players once we have more news to share.

- Ubisoft Support
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Showing 1-15 of 24 comments
AI_Princess Apr 20, 2022 @ 3:28pm 
Its actually a Cursor bug. Please fix ubi, its annoying AF.
#1
Ubi-Orion  [developer] Apr 20, 2022 @ 4:28pm 
Hey there.

Sorry to hear about this.

Does this occur on both fullscreen and windowed borderless?

- Ubisoft Support
#2
AI_Princess Apr 20, 2022 @ 4:35pm 
Originally posted by Ubi-Orion:
Hey there.

Sorry to hear about this.

Does this occur on both fullscreen and windowed borderless?

- Ubisoft Support
Only in fullscreen.

I was watching bractionR6 today and daisylion13 they both encountered this issue.
Here's the clip link of her having this issue.
https://clips.twitch.tv/EagerWimpyOcelotSquadGoals-jpyKKoTUsIfwbJcr
Last edited by AI_Princess; Apr 20, 2022 @ 4:35pm
#3
Meme Queen Apr 23, 2022 @ 10:46am 
Everytime I exit the game, my cursor is stuck in the corner of my monitor.
There are two ways I normally exit. It's either alt+F4 or just doing it properly.
No matter which way I choose to exit, the cursor is shoved to the corner of the screen. I would try to pull it down but it remains stuck like a magnet keeps dragging it back. There is a way to get out of it. Task managering siege helps but it sure is obnoxious.
My girlfriend has the same problem and if any of yall do as well then hopefully we can grab ubis attention to fix this.
Last edited by Meme Queen; Apr 23, 2022 @ 10:50am
#4
Chadstream Onion Apr 23, 2022 @ 11:34am 
Ubisoft even posted they gonna try to fix this
Well my friend is fixing this if he got this bug he is holding esc
#5
Lepzy56 Apr 23, 2022 @ 12:29pm 
Mouse getting stuck after i leave the game.
as the title says, It gets stuck in the top left corner of my screen and won't get unstuck. I have to restart my pc. help
#6
Rechlome Apr 23, 2022 @ 1:22pm 
it should get unstuck once uplay finishes some sync
happens to me always since new season (so for weeks)
Last edited by Rechlome; Apr 23, 2022 @ 1:22pm
#7
Rechlome Apr 23, 2022 @ 1:27pm 
Yes it is an issue but cursos gets unstuck once Uplay finishes after game sync stuff. At least for me it is like this.
#8
[JustSkiddo] Apr 23, 2022 @ 1:35pm 
use CTRL + ALT + SUPR
and then go back to you background, believe me, this work
no restarts, no "log in" just ctrl alt supr and go back
Last edited by [JustSkiddo]; Apr 23, 2022 @ 1:36pm
#9
Meow Meister Apr 23, 2022 @ 2:27pm 
its has been happening for a while to me
#10
R E B O R N Apr 23, 2022 @ 2:56pm 
takes like 5-10 sec so dont worry about it has to do with sync
#11
Ubi Milky  [developer] Apr 23, 2022 @ 3:50pm 
Hello everyone, thanks for posting we have an investigation into this issue as it was also reported to us on our R6Fix website too.

For now, as JustSkiddo mentioned, when you exit the game and your mouse cursor stays in the top left corner, try pressing alt and tab to swap back to Steam, then hold the right-click button on the close game button if able to, to prevent you haveing to restart your PC.

-Ubisoft Support
#12
ScuroLeone Apr 24, 2022 @ 2:53pm 
it happens to me too i press alt+tab and its gone
#13
Ubi_TheBerry  [developer] Apr 26, 2022 @ 6:44am 
Originally posted by ANAアナ:
Originally posted by Ubi-Orion:
Hey there.

Sorry to hear about this.

Does this occur on both fullscreen and windowed borderless?

- Ubisoft Support
Only in fullscreen.

I was watching bractionR6 today and daisylion13 they both encountered this issue.
Here's the clip link of her having this issue.
https://clips.twitch.tv/EagerWimpyOcelotSquadGoals-jpyKKoTUsIfwbJcr

Hey ANAアナ,

Thanks for getting back to us with this.

This particular bug is known to the team and investigations are ongoing.

We don't have further information to share just yet, but hope to have news in the future, we'll keep you guys in the loop here as and when there's an update from the team.

In the meantime, we apologize for the inconvenience caused by this issue and appreciate your patience while it's looked into.

And of course if you have anything more we can help with, please let us know.

Thank you!

- Ubisoft Support
#14
Ubi_TheBerry  [developer] Apr 26, 2022 @ 7:20am 
Originally posted by BANANONE876:
it happens to me too i press alt+tab and its gone

Hey BANANONE876

Thanks for reaching out too, sorry to hear you're impacted by this too!

We don't have any further updates available on this investigation just yet, however we'll keep you all in the loop should any updates be made available.

Thank you for your patience in the meantime and we apologize for the inconvenience caused!

- Ubisoft Support
#15
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Tom Clancy's Rainbow Six Siege > Player Support > Topic Details
Date Posted: Apr 20, 2022 @ 3:16pm
Posts: 24

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