Game crashes when I tab out/minimize (can'r reopen it).A BLACK SCREEN/FROZEN SCREEN

[KillShot9077]

Hi, does anyone else have the issue that they can't reopen the game after they tabbed out? I started it, played normally, everything was fine, then i tabbed out shorty and when i wanted to go back into the game, I couldn't. Task Manager said the process is not responding. Waited a few minutes to see if it just takes a while, but nothing happened. Thats REALLY annoying, does anyone know how to fix that?

[Igotdild4u]

I changed mine to borderless windowed to fix most of the problems I had with tabbing out. A lot of people will say it affects performance but ive not really noticed a problem with it. Might try and see if it helps

[KillShot9077]

Originally posted by Igotdild4u:

I changed mine to borderless windowed to fix most of the problems I had with tabbing out. A lot of people will say it affects performance but ive not really noticed a problem with it. Might try and see if it helps

well,it didnt solve my problem,but thanks anyway

[Ubi-Orion]

Originally posted by xXMamadDgIrXx:

Hi, does anyone else have the issue that they can't reopen the game after they tabbed out? I started it, played normally, everything was fine, then i tabbed out shorty and when i wanted to go back into the game, I couldn't. Task Manager said the process is not responding. Waited a few minutes to see if it just takes a while, but nothing happened. Thats REALLY annoying, does anyone know how to fix that?

Hey there.

Can you try running the game after a clean boot to see if the same issues occur when alt-tabbing?

- Ubisoft Support

[KillShot9077]

Originally posted by Ubi-Orion:

Originally posted by xXMamadDgIrXx:

Hi, does anyone else have the issue that they can't reopen the game after they tabbed out? I started it, played normally, everything was fine, then i tabbed out shorty and when i wanted to go back into the game, I couldn't. Task Manager said the process is not responding. Waited a few minutes to see if it just takes a while, but nothing happened. Thats REALLY annoying, does anyone know how to fix that?

Hey there.

Can you try running the game after a clean boot to see if the same issues occur when alt-tabbing?

- Ubisoft Support

Hi,thanks for responding.
i tried it after a clean boot and the problem was still there,but since the time that "Igotdild4u" replied to me,i searched on the internet and in a youtube video,it said "if changing the game window mode, to borderless IN game the problem might not get solved,but if i do it manualy from one of the game files it works."
here is the address for the file that it mentioned
C:\Users\Documents\My Games\Rainbow Six - Siege\
there is a folder in there,and in that folder there is a file named "GameSettings.ini"
in that file i should change the value of "Window Mode" from 0 to 2
and it fixed my problem as long as i didnt change it,when i change it back to full screen the problem comes back with it.
i tried verifying the game files using steam,i even reinstalled the game but nothing has changed.

thanks for trying to help me,i really appreciate it.

[Ubi_TheBerry]

Originally posted by xXMamadDgIrXx:

Originally posted by Ubi-Orion:

Hey there.

Can you try running the game after a clean boot to see if the same issues occur when alt-tabbing?

- Ubisoft Support

Hi,thanks for responding.
i tried it after a clean boot and the problem was still there,but since the time that "Igotdild4u" replied to me,i searched on the internet and in a youtube video,it said "if changing the game window mode, to borderless IN game the problem might not get solved,but if i do it manualy from one of the game files it works."
here is the address for the file that it mentioned
C:\Users\Documents\My Games\Rainbow Six - Siege\
there is a folder in there,and in that folder there is a file named "GameSettings.ini"
in that file i should change the value of "Window Mode" from 0 to 2
and it fixed my problem as long as i didnt change it,when i change it back to full screen the problem comes back with it.
i tried verifying the game files using steam,i even reinstalled the game but nothing has changed.

thanks for trying to help me,i really appreciate it.

Hey xXMamadDgIrXx,

Thank you for getting back to us with that update, sorry to hear that reverting to fullscreen has brought back the issue.

May we please know the specs of the system you're using?

And is a laptop or desktop?

Thank you!

- Ubisoft Support