Ultrawide resolution Glitch back

[Nightshade780]

So seems the update brought back the ultra wide 32:9 resolution glitch that came out last time(which they took weeks to fix) and it is back yet again.

Black bars 8 inches either side of my screen and my two daughters screens. (we all have different builds but ultra wide monitors.

Very frustrating specially since it was just fixed. How was this not an issue on test server but on release it is?

Can we please fix this, again?

Thanks

[xob0t]

this. wtf, ubisoft?

[Nightshade780]

UBI? Any word on this? Can we get a roll back, a hot fix anything. Yall fixed it after last patch, yet broke it again. Has to be the same fix.

[Zucht]

Haha

[Thesaintdog]

haha...haha



why

[NuclearDrifting]

UI issue with widescreen letterbox

I don't use the 16:9 aspect ratio (native screen ratio), I use 3:2 but it happens with other aspect ratios. With letterbox off the UI is all lined up but with it on they are not correct. My mouse can be right over the settings icon but nothing happens when I click, I have to be well bellow it for it to work. When a button is near the center line of the screen vertically it is not as noticeable.

I made a support ticket on this during the TTS for this season but nothing came of it and this wasn't a problem last season. Can this please not continue onto the next season.

[NuclearDrifting]

Bump

[Ubi Milky]

Hello NuclearDrifting, thanks for posting, do you have a link to the support ticket so we can check what was advised?

What is the native aspect ratio of your current monitor exactly, so we can feed this back to our QA team? -

280×720 / 1366×768 / 1600×900 / 1920×1080 / 2560×1440 / 3840×2160 / 5120×2880 / 7680×4320 ?

When did you notice the inability to select some of the buttons in-game, have you always used 3:2 in Siege or did this only happen after a Y6 update please?

-Ubisoft Support

[NuclearDrifting]

Originally posted by Ubi-Milky:

Hello NuclearDrifting, thanks for posting, do you have a link to the support ticket so we can check what was advised?

What is the native aspect ratio of your current monitor exactly, so we can feed this back to our QA team? -

280×720 / 1366×768 / 1600×900 / 1920×1080 / 2560×1440 / 3840×2160 / 5120×2880 / 7680×4320 ?

When did you notice the inability to select some of the buttons in-game, have you always used 3:2 in Siege or did this only happen after a Y6 update please?

-Ubisoft Support

I tried to log into R6Fix but it is stuck on redirecting.

The native aspect of my monitor is 1920x1080 165hz and I have 2 monitors but it still happens with only one.

I noticed the problem happening on the first day of the Crimson Heist TTS and it has been happening ever since.

I use 3:2 and widescreen letterbox and the UI is not lining up but if I use 16:9 letterbox it works. I don't remember ever getting a reply on the 2 R6Fix posts I put up, one while the TTS was live and one after the first update during Crimson Heist for issues.

[Ubi_TheBerry]

Originally posted by NuclearDrifting:

Originally posted by Ubi-Milky:

Hello NuclearDrifting, thanks for posting, do you have a link to the support ticket so we can check what was advised?

What is the native aspect ratio of your current monitor exactly, so we can feed this back to our QA team? -

280×720 / 1366×768 / 1600×900 / 1920×1080 / 2560×1440 / 3840×2160 / 5120×2880 / 7680×4320 ?

When did you notice the inability to select some of the buttons in-game, have you always used 3:2 in Siege or did this only happen after a Y6 update please?

-Ubisoft Support

I tried to log into R6Fix but it is stuck on redirecting.

The native aspect of my monitor is 1920x1080 165hz and I have 2 monitors but it still happens with only one.

I noticed the problem happening on the first day of the Crimson Heist TTS and it has been happening ever since.

I use 3:2 and widescreen letterbox and the UI is not lining up but if I use 16:9 letterbox it works. I don't remember ever getting a reply on the 2 R6Fix posts I put up, one while the TTS was live and one after the first update during Crimson Heist for issues.

Hey NuclearDrifting,

I'm very sorry for our delay in getting back to you!

Since your post though I can see this has been passed onto the game team who are currently looking into this.

We don't have any updates at the moment, but please keep an eye on the forums where we'll post news as and when we have it from the team.

Thank you!

- Ubisoft Support

[NuclearDrifting]

Originally posted by Ubi_TheBerry:

Originally posted by NuclearDrifting:

I tried to log into R6Fix but it is stuck on redirecting.

The native aspect of my monitor is 1920x1080 165hz and I have 2 monitors but it still happens with only one.

I noticed the problem happening on the first day of the Crimson Heist TTS and it has been happening ever since.

I use 3:2 and widescreen letterbox and the UI is not lining up but if I use 16:9 letterbox it works. I don't remember ever getting a reply on the 2 R6Fix posts I put up, one while the TTS was live and one after the first update during Crimson Heist for issues.

Hey NuclearDrifting,

I'm very sorry for our delay in getting back to you!

Since your post though I can see this has been passed onto the game team who are currently looking into this.

We don't have any updates at the moment, but please keep an eye on the forums where we'll post news as and when we have it from the team.

Thank you!

- Ubisoft Support

Thanks for the update. Hope to see this get fixed in a future update.

[Dekay]

Glitch is back AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[xob0t]

yep, it's back
they break it every new operation now
ubi pls fix

[Nacho]

I have a fix!


Dont use ultrawide till its fixed :P

[frank ocean]

R6 Stretched Resolution Broken

Everytime I put my game into 1440x1080 on Fullscreen, I tab back into the game and it just kicks me out while leaving the game open. I can fix this by being on Fullscreen 1920x1080 or being Borderless 1440x1080 which makes the quality go down. Thanks

[Pepperonika]

Please fix ultrawide, I won't play with black bars, it's ridiculous, the glitch is back again!