Not getting mmr after ranked game

[Nait]

Hello its been 2 times i've won a ranked game and haven't got any mmr after winning any fixes or anything?

[Cpt. Juice]

restart your game.

[UbiYubble]

Originally posted by Nait:

Hello its been 2 times i've won a ranked game and haven't got any mmr after winning any fixes or anything?

Hey there,
Is this the first time this has happened? Also, are you not seeing the renown gain animation play out via the post-game screen? Gonna move this over to Player Support.

[Ubi Milky]

Hello Nait, have you been able to restart your game and see if this MMR bug disappears?

We have been aware of this issue before, usually, it is only visual, and MMR should be given to the player after a game restart when the game reconnects and sync's to our servers.

Let us know what happens, we can always check the MMR on your account over a private support case for you.

Ubisoft Support

[Nait]

Hello i got the mmr for my first win but for the other one i havn't

[Ubi_TheBerry]

Originally posted by Nait:

Hello i got the mmr for my first win but for the other one i havn't

Hey Nait,

Thanks for letting us know!

Do you happen to have any screenshots showing this?

For us to be able to look into this closer, could you please contact us directly to open a support case on our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li].

When doing so, please include any screenshots and the Date / Times of the matches where MMR isn't being granted so we can take a look.

Thank you!

- Ubisoft Support