Uplay activation code from steam is not available.

[Aaron_anup]

I recently bought rainbow 6 siege deluxe edition and i downloaded the test server version on steam. but when i run it uplay loads and asks for activation key. i checked steam for the CD key but cannot find it. Please help

[Zucht]

This happens a lot, I think you need to log off Steam + Uplay and relog into your account.

IF that doesn't work, Try verifying the integrity of the game files through Steam.

[UbiKarl]

Hey Aaron_anup,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

To correct this situation, I would like to suggest that you follow the steps below.

Firstly, please make sure you're launching Steam and Uplay with admin privileges, by following these steps[support.ubisoft.com].

Then, please, navigate to the Ubisoft Game Launcher "cache" folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and move the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Steam:

- Open Steam
- Right-click the affected game in your Steam library and select Properties from the drop-down
- Select the Local files tab and click the Verify integrity of game cache... button
- Steam will verify the game's files. This process may take several minutes
- Once the process is completed, the Check Window will automatically exit

If an issue is found, you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found.

When this has been completed, try launching the game again.

Keep us updated and should you have any questions, let us know!

- Ubisoft Support

[Aaron_anup]

I tried both, but it's of no use. I guess i need to download Rainbow 6 first, because i downloaded TTS first, so I'm downloading R6 again

[Aaron_anup]

@UbiKarl I tried deleting cache folder and verifying game files, but when i ran the game it's again asking for activation key.

[UbiKarl]

Thanks for getting back to us Aaron_anup!

In this instance, try reinstalling Uplay PC[support.ubisoft.com].

If that doesn't help, then it means that we will need to look into it further, therefore in order for us to do so, we would need you to reach out to us via our support website[support.ubisoft.com], by logging in and selecting 'Contact Customer Support' at the bottom of the page, and provide the following:

1. Full and uncropped screenshot showing proof of purchase[support.ubisoft.com] for your game
2. Screenshot showing your ownership folder, which you've previously backed up
3. Launcher logs that can be found in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs\

Should you have any questions in the meantime, let us know!

- Ubisoft Support

[Aaron_anup]

Okay, so quick update... I stayed up all night downloading rainbow six siege and it opened without a hitch... I should've downloaded Rainbow six siege instead or TTS game.
Thank you guys for your help.

[Master Sifo]

Originally posted by Aaron_anup:

Okay, so quick update... I stayed up all night downloading rainbow six siege and it opened without a hitch... I should've downloaded Rainbow six siege instead or TTS game.
Thank you guys for your help.

what do you mean with TTS, is that the test version?

[Ubi-Ciel]

Originally posted by Aaron_anup:

Okay, so quick update... I stayed up all night downloading rainbow six siege and it opened without a hitch... I should've downloaded Rainbow six siege instead or TTS game.
Thank you guys for your help.

Hey hey,

I'm glad to hear you were able to figure out what the issue was ^-^

Originally posted by Master Sifo:

what do you mean with TTS, is that the test version?

Yup, TTS is the test version!

- Ubisoft Support