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Tom Clancy's Rainbow Six Siege

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Zackry01 Jun 25, 2020 @ 11:36pm
why when i make a new account my account instantly got suspended???
when i bought the game and make a new account, the account that was new was instantly suspended. please help me....
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Showing 1-7 of 7 comments
Rex Jun 25, 2020 @ 11:45pm 
Try a different IP address and a steam account that's older than a day.
#1
76561198412668683 Jun 26, 2020 @ 1:03am 
Hey Zackry,

By suspended, do you mean temporarily or permanently banned?

Did you receive a message at all?

- Ubisoft Support
#2
Zackry01 Jun 26, 2020 @ 1:29am 
no its says after i made a new account, it says my account is suspended temporarly
#3
Zackry01 Jun 26, 2020 @ 2:00am 
It says that my account is suspended temporarily. And then i wait for 1 hour and 15 minutes, i logged in again and it said my account still suspended. And then i made a new google account in order to make a new ubisoft account. After i pressed register, it instantly suspended my new ubisoft account. What do I do??? Please Help me.....
#4
Zackry01 Jun 26, 2020 @ 3:39am 
Originally posted by UbiRedbeard:
Hey Zackry,

By suspended, do you mean temporarily or permanently banned?

Did you receive a message at all?

- Ubisoft Support
It says that my account is suspended temporarily. And then i wait for 1 hour and 15 minutes, i logged in again and it said my account still suspended. And then i made a new google account in order to make a new ubisoft account. After i pressed register, it instantly suspended my new ubisoft account. What do I do??? Please Help me.....
#5
Zackry01 Jun 26, 2020 @ 3:43am 
Originally posted by UbiRedbeard:
Hey Zackry,

By suspended, do you mean temporarily or permanently banned?

Did you receive a message at all?

- Ubisoft Support
No, i didn't receive any messages.....
#6
Ubi-Litten  [developer] Jun 30, 2020 @ 4:32am 
Apologies for the delay responding to your query and sorry to hear your account had been suspended. This temporary suspension is a security measure put in place to prevent any potential fraud attempts.

As I understand it has been a while since you made this post, could you confirm whether you are still experiencing these log in issues.?

If you are still experiencing this issue, the fastest way to get this looked into would be to contact us via our social media accounts on Twitter or Facebook[www.facebook.com]

Alternately, you can contact our support teams directly by creating a support ticket here.[support.ubi.com]

In the meantime, if you have any further questions or are having any difficulty contacting us using one of the above methods, please feel free to let us know and we will attempt to assist further.

- Ubisoft Support
#7
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Tom Clancy's Rainbow Six Siege > Player Support > Topic Details
Date Posted: Jun 25, 2020 @ 11:36pm
Posts: 7

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