I CAN'T PLAY THE GAME ANY MORE PLEASE HELP

[Happy]

i have a fps problem after the last update that they added vulkan into the luncher before that i was getting like 80 fps on high graphic and now after the update i cant get 60 fps on low and my fps is just all over the place 1 second is 40 other second is 20 but after that is 60 i tried licking the fps that didn't work and now i don't know what to do

[egsy]

I dont think licking will have any significant effect.. all jokes aside, try verifying integrity of game cache.

[Happy]

Originally posted by eggnoG:

I dont think licking will have any significant effect.. all jokes aside, try verifying integrity of game cache.

i verifyed the game but it didnt find any missing file

[Nevmen]

Same problem. I thought this was a problem with running test servers. But you give me an idea what the problem could be. I have out of sync problem every game. That is so annoying when enemy just teleproting to you, cos you missing few frame

[Happy]

Originally posted by Nevmen:

Same problem. I thought this was a problem with running test servers. But you give me an idea what the problem could be. I have out of sync problem every game. That is so annoying when enemy just teleproting to you, cos you missing few frame

yeah so what can i do to fix it do you have any ideas?

[Fallen Sanity]

Alot of people have been having the problem since January and ubi has said nothing. They have been talking about connection and matchmaking issues.

[Happy]

Originally posted by Fallen Sanity:

Alot of people have been having the problem since January and ubi has said nothing. They have been talking about connection and matchmaking issues.

so you are telling me basically there is no fix for my problem right

[Fallen Sanity]

Sorry to say this but yeah.

[Happy]

Originally posted by Fallen Sanity:

Sorry to say this but yeah.

then i think i have to wait for the year 5 and see but thank you anyways

[Fallen Sanity]

I did the tips ubi devs post, factory restored my PC, formatted my HDD and SSD. For about a day I was able to play fine but the next day the issues just came back. Its only gotten worse and now i'm not even able to play 30 secs into a match. Worse part is now my godbrother who has a brand new gaming pc yesterday reported the same issues as you.

[Happy]

Originally posted by Fallen Sanity:

I did the tips ubi devs post, factory restored my PC, formatted my HDD and SSD. For about a day I was able to play fine but the next day the issues just came back. Its only gotten worse and now i'm not even able to play 30 secs into a match. Worse part is now my godbrother who has a brand new gaming pc yesterday reported the same issues as you.

thats realy strange

[Vault Hunter 101]

Check if you are not running Vulkan, its optional and choosing Vulkan when your GPU wasn't made for it will surely hurt your framerate. Also Vulcan may take more GPU memory so its good to lower settings if possible and see if it helps
https://staticctf.akamaized.net/J3yJr34U2pZ2Ieem48Dwy9uqj5PNUQTn/1XOSqqZEQ2H2iPBKJkv8PG/6b14069c8b654a8ee25c1f8e5b7961b8/Vulkan_Dx.gif

[Happy]

Originally posted by Vault Hunter 101:

Check if you are not running Vulkan, its optional and choosing Vulkan when your GPU wasn't made for it will surely hurt your framerate. Also Vulcan may take more GPU memory so its good to lower settings if possible and see if it helps
https://staticctf.akamaized.net/J3yJr34U2pZ2Ieem48Dwy9uqj5PNUQTn/1XOSqqZEQ2H2iPBKJkv8PG/6b14069c8b654a8ee25c1f8e5b7961b8/Vulkan_Dx.gif

thank you for your help but no im not running it in vulkan

[Vault Hunter 101]

Try the general troubleshooting tips
https://support.ubisoft.com/en-US/faqs/000025513/General-PC-Troubleshooting


If they don't help make a Ubi support ticket
https://support.ubisoft.com/en-US/SignIn?nextUrl=https%3a%2f%2fsupport.ubisoft.com%2fen-US%2fCases%2fNew

and remember to attach DXDiag and MSINFO files
https://support.ubisoft.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files

[Happy]

Originally posted by Vault Hunter 101:

Try the general troubleshooting tips
https://support.ubisoft.com/en-US/faqs/000025513/General-PC-Troubleshooting


If they don't help make a Ubi support ticket
https://support.ubisoft.com/en-US/SignIn?nextUrl=https%3a%2f%2fsupport.ubisoft.com%2fen-US%2fCases%2fNew

and remember to attach DXDiag and MSINFO files
https://support.ubisoft.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files

i send them the issue but how long dose it take for them to respond?and how can i tell that they responded to me?

[UbiMorning]

Moving this to Player Support!