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Hey there, you open the shutters using right click, once that's open you should be able to shoot from the turret with left click. You may have bound these to different keys though, so be sure to check your bindings in the settings.
Let me know if you're still having issues with this.
-Ubisoft Support
Don't mention it, glad you managed to sort it out in the end. Have fun with Maestro and his Evil Eye. If you put them in sneaky spots they can do a lot of damage!
- Ubisoft Support