Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

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VegaB0nd Oct 13, 2019 @ 8:01am
Rainbow Six Siege error code: [3-0x0001000B] is back
i get a connection error as i open the game and when i get in the game.
"Rainbow Six Siege error code: [3-0x0001000B]" i have redone all the connectivity support page, tried with firewall enabled AND disabled, uninstalled my antivirus even disabled windows defender, ran uplay and r6s as admin. i play at eas server so i've reset it to default that's when i got in the game, but after i play 1 game when i return to the menu i get the error AGAIN. ONLY in R6S i have this problem not on other games i play, so that rules out my ISP. I don't know what else to do.

Edit: Now i only get DC'd everytime i open the game, same error code.
Edit 2: reinstalled uplay launcher, same error code. for the love of god don't make me download the game again.
Last edited by VegaB0nd; Oct 13, 2019 @ 8:02am
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Showing 1-15 of 29 comments
Raehan Keenan Jan 11, 2019 @ 3:16am 
Connection error
My WiFi is working fine, and it still says connection error code 3-0x0001000B. Anyone know how to fix?
gru Jan 11, 2019 @ 4:14am 
me too sir
UbiMorning Oct 13, 2019 @ 11:31am 
Moving this to the player support forum to be checked on!
VegaB0nd Oct 15, 2019 @ 6:19am 
Currently i managed to connect to the server occasionally i still get the error while in the menu and in a match (casual and ranked) and when during a ranked game i get that error there would be no way for me to join back even restarting the game. Seriously fix it please, i won't be playing the game until it is fixed.
Ubi-Keo  [developer] Oct 16, 2019 @ 3:43am 
Originally posted by KeVsPiXEL:
Currently i managed to connect to the server occasionally i still get the error while in the menu and in a match (casual and ranked) and when during a ranked game i get that error there would be no way for me to join back even restarting the game. Seriously fix it please, i won't be playing the game until it is fixed.

I'm sorry to hear that you are experiencing this issue.

Can you please try the following if you haven't already done so:

. Flush your DNS[support.ubi.com] then try again.
. Use the Google DNS[developers.google.com] then try again.

If that still doesn't work could you try using your mobile device as a WiFi hotspot.

Please confirm if any of these steps help to resolve the issue.

- Ubisoft Support
VegaB0nd Oct 16, 2019 @ 11:01pm 
Originally posted by Ubi-Keo:
Originally posted by KeVsPiXEL:
Currently i managed to connect to the server occasionally i still get the error while in the menu and in a match (casual and ranked) and when during a ranked game i get that error there would be no way for me to join back even restarting the game. Seriously fix it please, i won't be playing the game until it is fixed.

I'm sorry to hear that you are experiencing this issue.

Can you please try the following if you haven't already done so:

. Flush your DNS[support.ubi.com] then try again.
. Use the Google DNS[developers.google.com] then try again.

If that still doesn't work could you try using your mobile device as a WiFi hotspot.

Please confirm if any of these steps help to resolve the issue.

- Ubisoft Support

I have done all that, and i still get the error. Not only the Google DNS did not work, it actually made it worse, my ping would spike up to the point that every movement would stop, and makes casual matchmaking take much longer that it already is. In addition canceling the matchmaking search would give me the same error as well.
UbiGinge  [developer] Oct 16, 2019 @ 11:29pm 
This is something we would need to look into deeper.
Can you please set a case up on our support site.[support.ubi.com]

Once you have done this, please let us know the case number.

- Ubisoft Support
TheLoiyd Nov 1, 2019 @ 2:03pm 
exact same problem everything worked fine then all of a sudden it happened and now its works sometimes and sometimes it doesnt pls fix ubi. Did all of the above btw
BSS_SNAG Nov 1, 2019 @ 5:23pm 
Just wait a couple hours then come back on. I found that it fixed itself
UbiMorning Nov 1, 2019 @ 5:35pm 
This is an error code we are investigating currently. What region are you from? What is your ISP?
SevenDEF Nov 1, 2019 @ 5:54pm 
its magically working for me now, had this error the last 3 days
sObErPaNdA Nov 1, 2019 @ 6:36pm 
So I was just playing a game, doing pretty good, when i decided to shoot an enemy twitch drone. My game then decided that it didn't want to play anymore and proceeded to crash. Anybody else shoot a drone and their game crash?
YOSHI2702 Nov 2, 2019 @ 4:00am 
Are you from Gernamy and are you using Telekom's Network (so 1&1 and others as well)? Cause this seems to be the cause. This problem is almost exclusively affecting Germans right now. Myself and 3 of my Friend are unable to play in the evening because of this.

When a customersupport of Telekom looked at the traceroute people send him, he said that the problems (high ping) only occurt on hops outside of their jurisdiction. If he is right it seems that its a problem on Ubisoft's part.
Kisgery Nov 2, 2019 @ 12:44pm 
I have the same problem and i already try everything but nothing, uninstall the game and download it again but nothing.... Pls UBI fix this
Pompidou Nov 2, 2019 @ 3:50pm 
I want to play the game
I want to play the game but I still have the error 3-0x0001000B, someone could fix it? I already sent the ticket and did the steps requested but I still have the error.. pls.. :isaac:
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Date Posted: Oct 13, 2019 @ 8:01am
Posts: 29