Battleye error 0-0x00001001 when i search for an online match

[BRadu]

Hi guys. Can anyone help me with this problem? Every time i search for a casual match i wait about 3-4 seconds then i get the error that battleye is not running. I searched the Internet and i tried literally everything they said there: ran battleye with administrator,deleted battleye folders then ran game integrity check from steam,ran the game in administrator mode. Nothing works. When i open the game,Battleye opens for just a split second then in services it sais that it is stopped. If anyone knows what to do in these circumstances PLEASE i need your help.

[UbiBaron]

Please can you try creating a new User Profile with Admin Rights, to see if this makes any difference to the issue?

For Windows 10, please see the guide here[support.microsoft.com] and for any other versions, check the guide here.[support.microsoft.com]

Thanks

-Ubisoft Support

[BRadu]

I created a new account,but it doesn't make any difference. The issue is still there. I don't know why the message keeps popping up twice. I tried launching battleye manually but it makes no difference either. I have 2 hours spent in this game since yesterday and those are from trying to fix the problem. I can't even refund it now

[UbiBaron]

Thanks for trying that, I'm sorry to hear you're still seeing this issue.

Do you have any other games that user Battleye? For instance ARMA or DayZ?

It's also worth trying with a Clean Boot[support.microsoft.com], to try and rule out any other program that might be blocking Battleye.

-Ubisoft Support

[BRadu]

No,I do not own those games but i played America's Army Proving grounds and from what i know that uses Battleye too. And it worked

[UbiBaron]

Thanks for confirming that.

If you haven't already, please speak with our Support Team through the contact site here.[support.ubi.com]

Please make sure to include you MSINFO and DxDiag file, see the FAQ here[support.ubi.com], as this will help us to look into the issue.

-Ubisoft Support

[BRadu]

I want to ask one more thing. Is it normal that I do not find Battleye in Control Panel? Like to uninstall it. Because some classmates told me that I should find it there

[UbiBaron]

I don't believe it should appear there, as it's a service and not a software.

- Ubisoft Support

[BRadu]

Ok...I sent a support ticket to ubisoft,I hope they will find a solution.

[Dudly Willynickel]

Originally posted by UbiHolz:

I don't believe it should appear there, as it's a service and not a software.

- Ubisoft Support

Hey I am having the exact same issue I updated my PC and it has effected all my games that use Battleye. It has affected R6S , PUBG , Arma 3 , ARK. It is very annoying and I have tried everything I have tried running it as administer , uninstalled and re-installed several times and thats just a few. Any chance you could help me out. I also tried making another account fyi.

[BRadu]

Well I tried all the things on the internet and nothing solved it. But I might be able to help u. If u have windows 10,go under Update and Security and go to Restore. There u will find Reset windows which u will have to click. From the options there choose it to reset only ur windows drive,which in my case was C,install ur drivers again(the ones that are gonna get deleted) and launch R6S for example. For me it worked,its gonna take u a bit of time to reset it but if no battleye game is working for u i guess its worth it. My guess is that windows has some folders or files that can deteriorate or not go well with the battleye ones so give it a try. For me,this fixed it even if i tried everything else and nothing worked. I hope this helps you. Good luck :)

[Exo]

So do I reset apps and settings and keep files... or?