Vive headset power supply issue

[Grinner75]

Dear fellow Vive owners, has anyone encountered the HMD power adapter failure? I suspect mine was kaputt when i tried to boot up the Vive.

Read and tried all the suggestions provided on both the SteamVR and HTC support websites but nothing works. There is no light displayed on the LED indicator on the HMD, so now i have only 2 possible scenarios:
1. power adapter or
2. The HMD itself is kaputt.

I have tried plugging the power cable directly to the HMD but it didn't light up.

I have dropped an email to HTC seeking their advice and would be happy if anyone out there had a similar experience as mine, i do appreciate if you could share with me on how you resolved this issue.

Thanks a million!

[--ranXerox--]

Take the power adaptor to an electrician and have them check the output.

Just if your curious.

On the other hand, rma it back without question.

[--ranXerox--]

One later thing. Try another wall outlet

[Grinner75]

Originally posted by --ranXerox--:

One later thing. Try another wall outlet

I have tried my printer plug on the same outlet, tried the vive plug on the printer's outlet and vice versa, printer works but not the vive. I wanted to test it on the lighthouse, but the power output rating is different from the HMD.

[Black Blade]

you did use the link box and connected that to the PC as well right?
did it used to work?

[Grinner75]

Originally posted by Black Blade:

you did use the link box and connected that to the PC as well right?
did it used to work?

Yes. Used to work, i had my Vive since May and it was problem free till 2 days ago. So after trying to connect the power cable directly to the HMD, i can only assume the adapter is faulty or worst case scenario, the HMD itself is faulty.

[Black Blade]

Originally posted by Grinner75:

Yes. Used to work, i had my Vive since May and it was problem free till 2 days ago. So after trying to connect the power cable directly to the HMD, i can only assume the adapter is faulty or worst case scenario, the HMD itself is faulty.

I see, well guess your best bet is a RMA then

[Grinner75]

[Update]: Confirmed the issue was a faulty HMD power adapter. I have found a multi-voltage power adapter in the house and tested it, it is back to life!!!!

[Black Blade]

Originally posted by Grinner75:

[Update]: Confirmed the issue was a faulty HMD power adapter. I have found a multi-voltage power adapter in the house and tested it, it is back to life!!!!

can (if its worth it) RMA the power adapter?

[Spyderborg]

Originally posted by Black Blade:

can (if its worth it) RMA the power adapter?

There's nothing special about the power adapter. It's just your standard DC power supply with a barrel connector. I bought this one as a secondary and it works just fine:
https://www.amazon.com/gp/product/B018JL0YIY/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1

[Black Blade]

Originally posted by I am Pupper:

There's nothing special about the power adapter. It's just your standard DC power supply with a barrel connector. I bought this one as a secondary and it works just fine:
https://www.amazon.com/gp/product/B018JL0YIY/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1

I am aware of that
But they need to give you unfaulty hardware :P

[Spyderborg]

Originally posted by Black Blade:

I am aware of that :D:
But they need to give you unfaulty hardware :P

I guess it comes down to what you want to do. Personally I'd rather just fork over $6 than fight with their support for a replacement.

[Spyderborg]

Originally posted by Hans:

That's because you are a giant ♥♥♥ that likes to take as much ♥♥♥♥ as possible up the ass.

im ready for u bb

[Scorthyn]

Originally posted by Grinner75:

[Update]: Confirmed the issue was a faulty HMD power adapter. I have found a multi-voltage power adapter in the house and tested it, it is back to life!!!!

hey, sorry to bother but did u have a blinking red light on the headset itself wit the faulty power supply? Im suspicious about mine ans connection drops freqently. Just the power supply connected and nothing else blinking light right on

[Grinner75]

Originally posted by Scorthyn:

Originally posted by Grinner75:

[Update]: Confirmed the issue was a faulty HMD power adapter. I have found a multi-voltage power adapter in the house and tested it, it is back to life!!!!

hey, sorry to bother but did u have a blinking red light on the headset itself wit the faulty power supply? Im suspicious about mine ans connection drops freqently. Just the power supply connected and nothing else blinking light right on

Hi Scorthyn, if my memory serves me well, there was no light from the headset status light for my case. That's why i can quickly narrow down it to power supply which by changing a new 3rd party power adapter resolved the issue.

Maybe you can try googling red blinking status light and see if there are any solutions for your HMD issue. Sorry for not much help from me and good luck!

[Seth!]

Originally posted by Grinner75:

Originally posted by Scorthyn:

hey, sorry to bother but did u have a blinking red light on the headset itself wit the faulty power supply? Im suspicious about mine ans connection drops freqently. Just the power supply connected and nothing else blinking light right on

Hi Scorthyn, if my memory serves me well, there was no light from the headset status light for my case. That's why i can quickly narrow down it to power supply which by changing a new 3rd party power adapter resolved the issue.

Maybe you can try googling red blinking status light and see if there are any solutions for your HMD issue. Sorry for not much help from me and good luck!

Good post here. Just wanna say that OEM power adapters are available on places like 3BA3 for cheap and the shipping is about 2 weeks but its brand new. Just me I looked this info up on reddit and it took way too long to figure out that the ones on Scamazon were pretty bad and not to be trusted. Look up the original model # for the part on 3BA3 and sort by lowest price + shipping and work from there! (My headset was broken I thought but it was the link box adapter that the kitty chewed that was causing the problem)