Quest 2 won't connect VRlink driver error

[baumer2k]

I keep getting a VRlink driver error when trying to start up.
one window says...

The VRlink Driver encountered a fatal error
ERROR: failed to create/reset encoder in
videoamfenc::SubmitFrame()


I also get...

Steam Client Update Required

You must update your steam client in order to
use the full functionality of Steam VR


I've tried to update steam, it says its running the newest version

I am using an AMD Ryzen 5600G, yes its weaksauce for any actual VR games but I'm hoping to run some lite ones and my flat screen games in my head set. someday soon i'll get a good dedicated Graphics card lol.

[baumer2k]

I forgot to ad that other then performance issues my Quest worked fine with steamVR via physical wire connection

[∑ Banshyy ✔]

i got the same problem i got ryzen 5 and amd rx 6400 gt

[Sen]

Originally posted by baumer2k:

I keep getting a VRlink driver error when trying to start up.
one window says...

The VRlink Driver encountered a fatal error
ERROR: failed to create/reset encoder in
videoamfenc::SubmitFrame()


I also get...

Steam Client Update Required

You must update your steam client in order to
use the full functionality of Steam VR


I've tried to update steam, it says its running the newest version

I am using an AMD Ryzen 5600G, yes its weaksauce for any actual VR games but I'm hoping to run some lite ones and my flat screen games in my head set. someday soon i'll get a good dedicated Graphics card lol.

for me it doesn't let me onto steam link because whenever I try and connect my quest 2 to my pc it gives the driver error and I have tried to update it, but it still won't work. im also using and amd as well i think a AMD Ryzen 5 5600G, AMD RX6400

[Jester]

same issue with me

[charlesl]

We regret that Steam Link cannot support the AMD RX6400 / RX6400 GT, as these are missing dedicated encode hardware that Steam Link requires.

I have added the RX 6400 GT to the list of unsupported GPUs here: https://steamcommunity.com/app/353380/discussions/11/4029096129893978378/

[paralangsaocs123]

having the same problem. im on a radeon vega 8 and it doesnt work. just want to know if steam link supports the vega series.

[TheFullMetalAlphamist]

just saying when you want to upgrade your graphics card you should get a used 5700xt I have on and it is amazing and they're only like $160

[NO3OnThat {Content Creator}]

Originally posted by charlesl:

We regret that Steam Link cannot support the AMD RX6400 / RX6400 GT, as these are missing dedicated encode hardware that Steam Link requires.

I have added the RX 6400 GT to the list of unsupported GPUs here: https://steamcommunity.com/app/353380/discussions/11/4029096129893978378/

I have a AMD Ryzen 3 2200U With Readeon Vega Mobile Gfx And It worked fine with Steam link but after the update it didnt work for steam link But it works with Link Cable Virtual Desktop And More Why Did This Happen???

[evan.fletcher42]

@Karrot - Could you give this a try and report back whether this fixes it?

When SteamVR is launched:

• go into SteamVR settings via the ≡ button in the top-left of SteamVR on your Desktop
  
• click settings
  
• go into Steam Link settings
  
• slide the encoded video size slider all the way to the left
  
• restart SteamVR.

We don't know for sure if this'll fix the problem on your integrated GPU, but it would be super helpful if you could try and let us know what happens.

[Axelroob]

i got the exact same problem, please help

[lh762x54r]

Same issue here too, can't access the SteamVR settings linked by evan.fletcher42 above

[JasondaUltima]

Originally posted by evan.fletcher42:

@Karrot - Could you give this a try and report back whether this fixes it?

When SteamVR is launched:

• go into SteamVR settings via the ≡ button in the top-left of SteamVR on your Desktop
  
• click settings
  
• go into Steam Link settings
  
• slide the encoded video size slider all the way to the left
  
• restart SteamVR.

We don't know for sure if this'll fix the problem on your integrated GPU, but it would be super helpful if you could try and let us know what happens.

There is no Steam Link settings.

[AHowitzer]

Originally posted by baumer2k:

I forgot to ad that other then performance issues my Quest worked fine with steamVR via physical wire connection

i got the cable but it says the same thing

[RomanEmpire]

yes i have the same issue

[Shia LaBeouf]

Originally posted by evan.fletcher42:

@Karrot - Could you give this a try and report back whether this fixes it?

When SteamVR is launched:

• go into SteamVR settings via the ≡ button in the top-left of SteamVR on your Desktop
  
• click settings
  
• go into Steam Link settings
  
• slide the encoded video size slider all the way to the left
  
• restart SteamVR.

We don't know for sure if this'll fix the problem on your integrated GPU, but it would be super helpful if you could try and let us know what happens.

This is it - i have slided the encoded video size slider all the way to the right and after that i can't connect to Steam VR, so this solution must work, but i can't find these settings on PC. Is there any way to get to these settings on PC? I tried to reinstall SteamVR, but still it does not work. Is there any hidden config in other folders?

upd: https://steamcommunity.com/app/250820/discussions/2/1640917625015598552/ - just follow steps here to fully reset steam vr config. Worked for me just fine, now i'm able to connect