Steam Controller

Steam Controller

xShadowPro Dec 9, 2018 @ 12:51pm
Steam controller not showing as a bluetooth device
Yesterday I was playing on Androids steam link, connected the controller via Bluetooth no problems. Today tried to do the same, the steam controller said it could not connect to the paired phone, I removed the pair and try to reconnect it but no the controller does not show up on any phones as a Bluetooth device, I hold the Y key +steam button it flashes but does not show. I have reverted the firmware back and restored to Bluetooth FW but still does not show.

Ruled out it is not the phone as no Bluetooth shows up as a connectable device, the steam controller works plugged into my computer and via USB receiver just not Bluetooth.

Please help?
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Showing 1-8 of 8 comments
HW Support Dec 12, 2018 @ 10:48am 
Hi there,

We can help resolve the issue you’ve encountered.

To start the process I’ve created a ticket for you.

You should receive an email with further instructions on how to access the support ticket.
hatchet5891 Apr 7, 2019 @ 3:36pm 
What was the solution for this, I am having the same problem.
Nomocs Dec 2, 2019 @ 2:27pm 
Having the same problem as well. any solution?
zoolkhan Feb 11, 2020 @ 4:50am 
does not show up whean searching for it in order to pair... same problem... FW is updated.
Any progress? Any sign anyone is even working on this?
DasGrischa Feb 24, 2020 @ 9:42am 
I have kinda the same issue, beside I could never connect my controller. I already made a post about this. If anyone can help please answer me here or on my post. Thanks.

https://steamcommunity.com/app/353370/discussions/2/1754653122086330900/
FF Sep 9, 2021 @ 10:15am 
I had a similar problem. My controller was not showing up in Bluetooth devices on windows 10. I found a solution:
While your controller is off, Hold Y and then press the Steam Button. The Steam Button will start flashing and you should see it appear on the devices list.
DasGrischa Sep 12, 2021 @ 5:22am 
Originally posted by FF:
I had a similar problem. My controller was not showing up in Bluetooth devices on windows 10. I found a solution:
While your controller is off, Hold Y and then press the Steam Button. The Steam Button will start flashing and you should see it appear on the devices list.


This thread is about connecting it to an android device, phone as example,
not Windows 10.

Thanks anyway.
Last edited by DasGrischa; Sep 12, 2021 @ 5:23am
DS Jan 16, 2024 @ 4:44am 
soo i found exit https://steamcommunity.com/app/353370/discussions/1/6516193260178656983/?ctp=2
only think u need thats dounload
https://steamcdn-a.akamaihd.net/steamcommunity/public/images/steamworks_docs/english/Steam_Controller_FW_Update_Tool_5b0f21bd.zip

then conect steam controller by usb to your pc and run ble.bat and wait

You can see the details in the link above
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