PS4 Controller missing - Hori Tac Grip

[grayescale]

I'll try posting this again since the previous request never received a reply.

///Useful links-- trust me, you'll be glad for them:
https://hori.jp/products/p4/p4_tac_g1/
///The firmware version used is Ver 5.05 and can be found here:
https://hori.jp/products/p4/p4_tac_g1_UK/update/

CONTROLLER NAME:
Grip TAC4 (aka Hori Tac Grip, Hori Tactical Assault Commander Grip, Hori Tac G1)

CONTROLLER TYPE:
PS4

USB VID:
0x0F0D

USB PID:
0x00A0

PURCHASE LINKS:
https://www.amazon.com/dp/B01L8QL2N8/
https://www.amazon.co.uk/dp/B01L8QL2N8/

[grayescale]

Paging Dr. austinp...

[grayescale]

Seriously, what does it take to get a response from these guys? I'm literally following the same exact format that other people have used for similar requests... I guess this is too difficult for support to handle.

[austinp_valve]

0x0f0d, 0x00a0 is already in our list and worked when I added it to the list ~2 years ago. I just tested that device and it still works. Perhaps try an older FW version?

[grayescale]

Austinp, thank you kindly for your response to what amounts to a solved issue. I didn't realize this was the case.

Maybe I'm confusing something here, which is likely but I want to make sure I'm understanding you-- does this mean that because I can get the controller to work at all, the controller is considered supported? Is that what ya'll mean by "it works?" Not being sarcastic.

Or should the menus have some place to select this particular controller model and button layout?

[austinp_valve]

We're reading over USB via raw HID packets similarly to how an actual console would - none of the interesting features of the PS4 controllers work over DirectInput. Based on the links you posted it looks like the newer FW has changed to show up as an Xinput device which would break any PS4 controller support we have because Windows will not show the real HID device to Steam anymore. I suggest you either use it in mouse/kb mode, downgrade the FW to pre-Xinput mode, or figure out if it is possible to put the device into PS4 mode with the new FW.

Right now there are approximately ~3k users with that device vs 12M people with stock DS4's. For niche devices like that I will get one in-hand and test if it works out of the box after adding the VID/PID to the device list. Sometime's there's an easy workaround for issues (ex: Razer Panthera would freeze anytime a rumble command was sent) but many times it's not possible (ex: the many knock off dualshock controllers that have trackpads but show up as Xbox controllers on PC and don't have a generic HID driver).

[grayescale]

Austin, this is very interesting and useful to know. In my attempts to get the controller to work, I went through all of the different firmware versions, finding that only the keyboard mode seemed to work the way I was wanting it to. I can't say much for the PS4 mode on the Tac Grip (hereon referred to as: "controller"), but Xinput mode did indeed fail when trying to use the controller for steam games.

It's a little weird to configure since it has this "Function" button that is basically a key modifier that doesn't seem to have a keyboard counterpart (I tried using the Fn button on my real keyboard but it wouldn't register-- maybe there's another way to specify that key but I don't know).

I was able to use the TAC config software to set the controller to operate in kb/mouse mode and take the in-game actual keyboard controls as a base to map my controller to, which then I took that layout and reproduced it on the steam controller configuration menus. It was sort of really weird to do that way and it took me a while, but I understand a lot more of the tons of options you can choose for the steam controller.

The level of customization and detail was overwhelming at first, but I can more or less reliably simulate the controller, its buttons and their functions through the steam configuration menus by having Steam treat it as a PS4 DSII controller. It's just not optimal and I was hoping for a more user-friendly way at some point... but with ~3k users, I can't say I expect too much because I'm sure even less than that still use it due to the complexity of setup.

Anyways, if you would like any additional information that may be of use to you, you know how to reach me... Thanks for all of your info, I really do appreciate you taking the time to write me.

Edit: glaring grammar issues

[austinp_valve]

You could try asking their support team if you can get a drop of the original FW before any of the ones on the site, but other than that I'm not sure what to do about it. A lot of those controller manufacturers that have their own companions apps aren't very eager to make things work well with Steam remapping because they say "it's a better customer experience" to use their proprietary apps.

[grayescale]

Thanks, I'll try that. I've heard that their support isn't the greatest and they're supposedly hard to communicate with, but maybe my luck will be different than that of the others.

If I were to get ahold of the original FW, would the controller work better to be recognized as its own type in the steam cfg menus? I.e., would it have its own representation like how an xbox or ps4 controller has their own layouts and such reflected in the cfg menus?

Lastly, I can downgrade the controller FW. Maybe that will solve the issue because out of the box, I had to update the FW initially. Do you know what FW version ya'll had when you first added the controller PID/VID to the supported controller list?

[xUNIQUESL8ERx]

Αναρτήθηκε αρχικά από grayescale:

I'll try posting this again since the previous request never received a reply.

///Useful links-- trust me, you'll be glad for them:
https://hori.jp/products/p4/p4_tac_g1/
///The firmware version used is Ver 5.05 and can be found here:
https://hori.jp/products/p4/p4_tac_g1_UK/update/

CONTROLLER NAME:
Grip TAC4 (aka Hori Tac Grip, Hori Tactical Assault Commander Grip, Hori Tac G1)

CONTROLLER TYPE:
PS4

USB VID:
0x0F0D

USB PID:
0x00A0

PURCHASE LINKS:
https://www.amazon.com/dp/B01L8QL2N8/
https://www.amazon.co.uk/dp/B01L8QL2N8/

Is the firmware on this page not working cause every time I click on the firmware I want to use absolutely nothing happens?