Razer Virtual HID MiniDriver conflict with usb dongle

[dufte]

It seems there is a driver conflict with the dongle. When i plug it in, windows 10 use the razer virtual hid minidriver collection driver. The cursor starts jumping around and the controller vibrates several times each seconds. Steam cant find the controller. Any suggestions?

This also happens with a usb cable connected to the controller.

[[57th] AngryHatter]

Open device manager
Expand "Razor Device"
Unplug/replug steam dongle (Take note of which things disappear, reappear when you do this)
Right click on all those devices and select "Uninstall"
If you have a check box asking to uninstall software as well, make sure you check it first.
Unplug/replug steam dongle
Start big picture, go to settings/controller/add steam controller
Hold x and steam button when powering on

[dufte]

Thank you, this works. Your tip should be added to the official kb article: https://support.steampowered.com/kb_article.php?ref=6490-QOAJ-7167