Steam Controller

Steam Controller

Smoddo Dec 31, 2015 @ 2:29pm
Analogue stick not functioning correctly
My stick basically won't activate fully right, I struggle to navigate menus even within steam, it works correctly if I take batteries out and in, tried fresh batteries by the way so it's not actually physically broken. Then sooner or later it goes, I can't even tell when I'm playing rocket league and I'm missing things I'd hit, my turning circle is just wider on the right side messing up my timing. It's frustrating because I'm adapted to using the paddles so I can't just switch to 360 pad again
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Showing 1-15 of 23 comments
eriixblaike Dec 31, 2015 @ 6:11pm 
We may have the same problem. Noticed it a few days ago. Didn't report anything until I had finished gathering wha information I could. Reverted to Steam stable, where the problem persists, but stable doesn't revert you to an older firmware. That's a shame because I suspect the problem began with the latest firmware update (mine was a preorder controller, and worked without notable flaw until just recently).

If it's the same problem, you don't actually need to unplug the batteries -- simply turn off the controller, and it should work acceptably for a while. It seems the right joystick range slowly reduces until you become unable to move to the right in Steam (or much anything, really). Clicking the stick while it's all the way to the right may get you through the menus in Steam, which can be handy when you want to get to the diagnostic test for confirmation.

Notably, the controller test passes fine when the controller has just been started, but refuses to acknowledge that you have moved the stick in a complete circle after a while (15 to 20 minutes should be enough).

If anyone knows how to revert to an older firmware, I would love to try that. Otherwise, I'm probably going to frustrate myself trying to play while frequently restarting my controller (Yes, I do have other controllers which technically work correctly, but this one has ruined me for all others -- take responsibility, Valve :) )
Jan 1, 2016 @ 4:13am 
Exact same problem. Stuff is biased a bit. It's not shfted to the left directly, but to top-left. It's really noticeable when outer binding radius is almost at the full range, like for sprinting. Hope, it's deadzone problem and not the hardware defect:steamsad:
Belle Pelouse Jan 2, 2016 @ 10:21pm 
I have the same problems, feels like a deadzone problem to me too. Hopefully its not hardware
Mischief Jan 2, 2016 @ 11:41pm 
Same problem here, and same game as well. And before in Ori and the Blind Forest. The character would run to the left, but only walk to the right. Turning it off and back on helps for awhile. Also as a more permanent fix I lowered the outter ring of the analog stick a bit in-game.
Mischief Jan 2, 2016 @ 11:58pm 
I just played until it started doing it again, then exited and went to the support page under controller in BPM. The green indicator lights up properly when I move the stick, so the stick is actually working. Immediately after that in the menu it's the same problem. Most definitely just a firmware thing. I hope. :/
Blacksails23 Jan 3, 2016 @ 2:38am 
Been having the same issue with movement to the right. Not only that, but it will keep clicking to the right when the analog stick is moved. BPM controller test shows it clicking the right wildly. Hoping it's not hardware related. Mine is a pre-order controller too.. starting to see a trend here.

:ToasterRepair:
Mischief Jan 3, 2016 @ 5:10pm 
Originally posted by Mischief:
I just played until it started doing it again, then exited and went to the support page under controller in BPM. The green indicator lights up properly when I move the stick, so the stick is actually working. Immediately after that in the menu it's the same problem. Most definitely just a firmware thing. I hope. :/

I need to update, the stick is NOT registering all the way to the right in the test. It fails to reach the outermost ring from about 2 to 5 o'clock, making an almost backwards upper case 'D' in its actual range of input. Also a preorder model.
Jan 4, 2016 @ 2:49am 
So, we might facing an assembler error here.:steamsad: Also it reminds me about tight boxing issue where your thumbstick leaving the bump inside the box. Common ♥♥♥♥, it happened to me as well. Check your boxes, guys, who have this problem and write down here, please. Suspicious.

Start from 3:00 timestamp in the video below, see that shadow from the bump? He is pointing right at it with his finger beside the logo (3:12) and don't notice anything :steamfacepalm:
https://www.youtube.com/watch?v=Ev4HqcugN4s
1:20, see the same bumping from thumbstick?
https://www.youtube.com/watch?v=Lv65_W7GJzo

And that's just first 2 random videos from Youtube SC unboxing search!

Valve should be aware about that!

I wonder now, is it can be resolved by changing calibration process and setting bigger deadzone for that matter??
Last edited by ; Jan 4, 2016 @ 3:41am
KyrQs Jan 4, 2016 @ 5:43pm 
Good eye, my box has a bump in the same spot.

I get this problem when tilting the stick left. First noticed it in the Rocket League garage menu. It didn't seem to be a problem in-game, thought maybe it was Rocket League's problem, but lately I'm missing spins. I find that if I hold left when it doesn't register and rock the stick up and down along the rim it will eventually register the left signal. It's been happening since I got it, a preorder that came in early November.

Last edited by KyrQs; Jan 4, 2016 @ 5:56pm
Turbo Man Jan 7, 2016 @ 7:48pm 
Having the exact same issue too, really hope I don't have to send my controller back. If they can't handle software support I can't imagine what hardware support will be like (if there is any).
rizdizla Jan 9, 2016 @ 10:49am 
I have the same since I did the update last night. Its the one dated 17th December I think. I also have a pre-order
rizdizla Jan 9, 2016 @ 11:12am 
an update to that, i just found this;
http://steamcommunity.com/sharedfiles/filedetails/?id=572740074&searchtext=rollback

I rolled back my drivers and now it works fine

Originally posted by Smoddo:
My stick basically won't activate fully right, I struggle to navigate menus even within steam, it works correctly if I take batteries out and in, tried fresh batteries by the way so it's not actually physically broken. Then sooner or later it goes, I can't even tell when I'm playing rocket league and I'm missing things I'd hit, my turning circle is just wider on the right side messing up my timing. It's frustrating because I'm adapted to using the paddles so I can't just switch to 360 pad again
Gustav Badanka Jan 11, 2016 @ 3:37am 
This is a problem for me too. I've tried rolling back the firmware and it worked for about 12 min, the same thing when I rolled back and updated the firmware again. This might be me being stupid but after putting in the 2015-11-17 it changes back to the 2009-02-06 (why this date?) firmware after i eject the controller and again connect it, why is that?

Edit: It's getting worse, now i can only use it for like 5 min before getting bad.

Edit 2: Now like 2 min. However after rolling back my firmware and choosing "not now" when prompted in big picture mode. Then after a couple of min the analogue stick stops functioning correctly again and if i restart big picture it will not ask me to update, so i guess it has updated either way in the background. Is there a way to turn off firmware update for SC?
Last edited by Gustav Badanka; Jan 12, 2016 @ 7:03am
taz90csp Jan 13, 2016 @ 6:40am 
I have this same problem. I tried calibrating the controller but that did not work. I also tried Support in BPM and tested the controller. The controller physically feels the same as it always has but according to the tester the Analog Stick is only recognizing input in a backwards uppercase D shape. Up, Down, and Left all work fine but pressing the AS all the way right only gives slightly off center input.
Turbo Man Jan 13, 2016 @ 9:49am 
Originally posted by rizdizla:
an update to that, i just found this;
http://steamcommunity.com/sharedfiles/filedetails/?id=572740074&searchtext=rollback

I rolled back my drivers and now it works fine

Originally posted by Smoddo:
My stick basically won't activate fully right, I struggle to navigate menus even within steam, it works correctly if I take batteries out and in, tried fresh batteries by the way so it's not actually physically broken. Then sooner or later it goes, I can't even tell when I'm playing rocket league and I'm missing things I'd hit, my turning circle is just wider on the right side messing up my timing. It's frustrating because I'm adapted to using the paddles so I can't just switch to 360 pad again

I tried this just now and it sorta fixed the issue of it jittering to the right side but now it's more jittery when it goes up or down. Still a useful guide though, thank you :steamhappy:
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Date Posted: Dec 31, 2015 @ 2:29pm
Posts: 23