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Never fear my friend, I will try to help if I can. The first step is to reproduce the problem. I will also try to replicate the settings in some random game right now and see what I can find.
EDIT: So far I have tested on the desktop config and one game and it seems to work for me the way you would like it to. Soft pull was set to 1 and double tapping the full pull was set to 2 and in notepad it worked, I also tried it in and emulated game and it all worked.
Not going to be playing Overwatch tonight, but I calibrated the controls, and uploaded to the community. I named it Overwatch Full Keyboard and Mouse. I put your username in the description. I don't see it on my end for some reason. :/
That's kind of funny, because in my BPM it shows you have Overwatch. Not sure why though. I'll grab a screenshot.
I know right? I tried grabbing a screenshot, but you can't use the Steam Controller's keybind for taking one while in the BPM menu. I might try to grab one later.
Also, I noticed you don't have a properly working menu action set. I recommend trying out my configuration "Reinhardt Approved". Then you can make changes to the default bindings to what you like.
It's especially bad on Zarya, and Reinhardt for some reason. Happened once or twice on Zenyatta. It doesn't happen every time, but when it does I get locked into Reinhardt's shield, or Zarya's explosives for a few second.
The action set generally works, but I need to fix a few things. Mostly removing the one extra set. I'll take a look at your profile though.
I got the screenshot. Howver, I'm having a hard time figuring out how to upload it.
http://images.akamai.steamusercontent.com/ugc/437235714271545207/46DDD6CA4CCC633F4092A52D96709228B88C10B8/
ETA: I also fixed the action sets. I missed a setting to switch back when cursor was hidden/visible.