Steam Controller

Steam Controller

How long does Steam typically take to ship hardware?
Normally when you buy something online you're given an ETA, but in this case I wasn't given much to go on.
Originally posted by cammelspit:
Go to the store page, it's right there. Be aware that sales and such can slow it down if you don't jump on them quickly. They have even run out entirely of stock before.

"Estimated Delivery: 4-8 Business Days
Delivery delays are expected due to high order volume"
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A Valve employee has indicated that this post answers the original topic.
cammelspit Jun 22, 2018 @ 3:10pm 
Go to the store page, it's right there. Be aware that sales and such can slow it down if you don't jump on them quickly. They have even run out entirely of stock before.

"Estimated Delivery: 4-8 Business Days
Delivery delays are expected due to high order volume"
a friendly ferret Jun 22, 2018 @ 3:17pm 
Aha I see it. Thanks for the help. Hopefully they don't delay for more than a week or two.
cammelspit Jun 22, 2018 @ 4:09pm 
two weeks is generally normal but on the outside of the normal range. They do them in the order in which they were received so the early birds certainly get the worms. Good luck with that! If you have any questions or even just want some general advice, just hit us up. We try to be as helpful as we can here.

Have fun and happy gaming!
FHarbor Jun 23, 2018 @ 5:45am 
Ordered it almost instantly when the site was working, ~2h after sale started, hope i get it next week both the controller and link.
D-Man777 Jun 24, 2018 @ 8:13pm 
Should we expect a notification email when it ships?
cammelspit Jun 25, 2018 @ 1:43pm 
Originally posted by D-Man777 GWJ:
Should we expect a notification email when it ships?
YES! You get an email soon as it hits the shipping carrier. From there, it's usually about 3-4 days till you get it.
soupie2k Jun 27, 2018 @ 6:28pm 
it's been 4 days since i bought mine and they still havent even sent the email that it's been shipped :(
cammelspit Jun 27, 2018 @ 9:20pm 
Originally posted by soupie:
it's been 4 days since i bought mine and they still havent even sent the email that it's been shipped :(
This is normal when there is a sale, I know it's hard but patience is key here. You will get it, just not Amazon fast.
soupie2k Jun 28, 2018 @ 4:49am 
Originally posted by cammelspit:
Originally posted by soupie:
it's been 4 days since i bought mine and they still havent even sent the email that it's been shipped :(
This is normal when there is a sale, I know it's hard but patience is key here. You will get it, just not Amazon fast.



yeah i know. it just kinda annoys me that i pay that much for shipping only for the whole process to take over a week
AppleTheGolden Jun 28, 2018 @ 7:50am 
I feel you. Ordered mine on June 22 (6 days ago) and it's still processing
soupie2k Jun 28, 2018 @ 12:06pm 
>when a multi-billion dollar corporation cant ship out products on time
cammelspit Jun 28, 2018 @ 1:29pm 
Originally posted by soupie:
>when a multi-billion dollar corporation cant ship out products on time
What do you mean on time? They state precisely what the time frame is. It's not like there is a contract for delivery by a certain date. If you have ever ordered anything from somewhere that isn't Amazon and maybe Newegg, you would know what normal shipping is like.
-=SOF=-WID99 Jun 28, 2018 @ 3:33pm 
ordered mine a week ago .. it showed up today ( i live in the USA )

you'll get an e mail ..and mine was here the next day .. shipped fed ex
thanks steam ! now if i can just figure out how to program the damned thing ..LOL
a friendly ferret Jun 28, 2018 @ 9:14pm 
I just recieved mine today, so they might actually be running on schedule if you can believe that.
cammelspit Jun 28, 2018 @ 9:35pm 
Originally posted by a friendly ferret:
I just recieved mine today, so they might actually be running on schedule if you can believe that.
If you get in on the sale pretty quick yeah, they are pretty fast most of the time. They pack a certain number of packages a day and as a sale goes on they get so many more orders, more than they pack in a day. So as the sale goes on, the wait will continue to increase. This happens every time though so it's not news or anything. :)
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Date Posted: Jun 22, 2018 @ 3:07pm
Posts: 30