Steam Controller

Steam Controller

'The parcel has left the GLS location' stuck for 6 days
I ordered the controller/link bundle a few days before Christmas and it shipped 6 days ago. Has anybody been in a similar situation before/now with the GLS courier where the tracking has not updated? I know that obviously Monday was New Years which could delay it but has anybody has a similar experience, or had no updates to tracking?

I'm in the UK, also got a parcelforce tracker but it just has one entry, saying parcel is with GLS. I'm so impatient, can't wait to use this mofo.
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Showing 1-15 of 17 comments
Dracek Jan 2, 2018 @ 4:51am 
+1 here. The package has exit the central Germany GLS hub on 29 of december and there is no additional status about it. It's on the move for 4 days now.
Fresh_TG Jan 2, 2018 @ 6:38am 
Me too. The last entry on the GLS tracking service is that my package left the GLS-site in Utrecht (NL) on friday the 29th. I already spoke to their support and the say: "we expect another status message soon". I'm planning to consult the Steamsupport if there is nothing new by Wednesday.
[BSB] Big Gerry Jan 2, 2018 @ 6:45am 
Mine hasn't even got that far yet, it's just as follows:
28/12/17 14:00 The parcel has left the GLS location Netherlands
28/12/17 14:00 The parcel was handed over to GLS Netherlands
28/12/17 13:24 The parcel data was entered into the GLS; the parcel was not yet handed over to GLS Netherlands

Let me know how you guys get on, I'm hoping that they just take a long time to update and it's closer than I think.
4lx Jan 2, 2018 @ 7:06am 
You guys realise that GLS doesn't drive out on weekends, let alone holidays like the first of the year, right?
Fresh_TG Jan 2, 2018 @ 7:22am 
I know that they don't work on holidays like Monday. But that they don't work on Saturday is new to me, because in Germany DHL works on Saturday, too.
Dracek Jan 2, 2018 @ 7:50am 
Originally posted by 4Lx:
You guys realise that GLS doesn't drive out on weekends, let alone holidays like the first of the year, right?

If they doesn't do it then why the physically took their parcels? GLS messages show that our packages are 'on the move'. I can't imagine that somebody loaded his truck, drove to X city, and then left his trailer for 4 days without checking in in any GLS hubs?
[BSB] Big Gerry Jan 2, 2018 @ 8:00am 
Also most carriers operate the logistics side of their operation 7 days a week except holidays but don't deliver weekends and holidays. It just seems to be hit and miss, my friend's order shipped exactly the same time as mine 13:24 - 14:00 and he got updates the whole way, plus it came today. Lucky sod.
[BSB] Big Gerry Jan 2, 2018 @ 11:27am 
Update! It’s moved!! Parcelforce in the UK have now picked it up and usually it’s pretty quick from there unless it mysteriously disappears. I’m a drama queen.
Dracek Jan 2, 2018 @ 11:36am 
Originally posted by Malcolm Tucker:
Update!
Small question - on what time? Coz mine also is updated.
4lx Jan 2, 2018 @ 11:56pm 
In the end it turned out you were just an impatient fool. Happy gaming dude.
Panic Jan 3, 2018 @ 2:09am 
:( I ordered mine on December 30 at like 3 am and it's still shipping soon
Fresh_TG Jan 3, 2018 @ 2:22am 
My parcel is already in the delivery truck, when it reached Germany it all went pretty fast.

[BSB] Big Gerry Jan 3, 2018 @ 2:53am 
Alas I was 4Lx, mine is also out for delivery now having made it to my local depot this morn
Mine updated to say it had arrived in the UK at 18:00 yesterday Dracek
Dracek Jan 3, 2018 @ 3:36am 
Originally posted by Malcolm Tucker:
Mine updated to say it had arrived in the UK at 18:00 yesterday Dracek
Ok. Thx. It's like their parcel information system is poorly designed
BassBeats Jan 4, 2018 @ 3:27am 
Originally posted by Dracek:
Originally posted by Malcolm Tucker:
Mine updated to say it had arrived in the UK at 18:00 yesterday Dracek
Ok. Thx. It's like their parcel information system is poorly designed
[img]https://imgur.com/A33nBF8.png[/img]
mine is still in transit like wtf
Last edited by BassBeats; Jan 4, 2018 @ 3:28am
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Date Posted: Jan 2, 2018 @ 3:51am
Posts: 17