I can not disable the gyroscope ..

[Elw00d]

Need help..
I can not disable the gyroscope.
This problem started out of nowhere, and I ended up confused as being a problem with the action sets because when I switched from the game to the game menu instead of only the touchpad is active, as I left configured, the gyro tb was active Disabled), and I confused this by thinking that the action sets were not automatically changing.

After testing to delete the action set within the game and leaving only the action set for navigation in the menu I realized that this was not the problem because even disabling the function it remained active but working totally totally out of the normal way (does not respond to the movements correctly) .

What happens is the following, it is as if even disabling this function it is still active but running irregularly. This happens in several games and even on the desktop. I already tried to recalibrate, but this does not seem to be the problem. I already requested help for the support but they did not know how to help me. I reinstalled the client, I updated the windows, I updated the drivers but it did not work.

I did not find anyone who had the same problem here in the discussions. Anyone have any ideas how to solve this problem?

OS: WIndows 10
Processor: Phenom II X6
Mem: 4gb
Gfx: Gygabyte Geforce GTX 660ti

[SprayRate]

There is currently a bug where your configs dont' get loaded and you need to restart steam to get it to work. I'm not sure if that is exactly what you're seeing, but if stuff is acting strange w/ regard to configs you're best off trying to restart Steam.

[Elw00d]

I understand, but it's not this problem that I'm having.
I even reinstalled Steam and did not give, what happens is that in all games it is as if the gyro was active but of irregular form, even if verified that the gyroscope is disabled it continues active until using in the desktop. The strange thing is that it does not work right, as if it were some bug .. The gyroscope does not obey the movements in this way as it is now. But if I active it it works normally. Another weird thing is that it only seems active when I use the right touchpad, which is how I use this function normally both in games and on the desktop (touch pad like mouse). I already tried to reinstall the contolle driver but it also had no effect ..

[cammelspit]

Ok, can I get a little more info on exactly how to reproduce this bug? You have a second action set where the gyros are active and it will not deactivate when on the other set? Sorry if I am a bit confused as to what you are actually doing here but reproduction is the first step to solving something. Also, always a good time to try the beta client if you are not opted in and stable if you are.

[Elw00d]

I noticed this problem after I tried to play the game Hiperdrive (which according to the developers, still does not have steam controller support) The game worked with a basic control profile, but after that it never worked anymore with any profile .. I confirmed this information with the developers and they stated that the game does not have support .. I found it strange because it worked once with the profile I mentioned. After that I noticed that the gyroscope was activated when I was using to navigate my desktop. I do not know if there is a direct relation to it.

About using a beta version of Steam Client, I'm already using it, but there was no change regarding this problem that I'm having. I even uninstalled and reinstalled the Steam client and the games but it also did not work.

It's a really strange problem, even the Steam support staff did not know how to solve it.

I'll try to detail it a bit better.

It's as if the gyro was set to be activated by touch on the right touchpad, but not working right. Checking the profile for the desktop, the gyroscope is not activated, but still it works, but irregularly (does not respond as it should). I've tried activating it on the desktop, and this way it works as it should, but it's possible to notice that it still has some problem because it does not seem to be stable, as if it were unbalanced. I have calibrated several times but there is no effect.

In games the problem happens the same way, first I thought it was something relative to the action sets, because I usually configure the mouse on the right touchpad to navigate the menus of the game when the cursor is visible, and the gyroscope when it is invisible (in the case Of first-person shooter games). In some games the problem is more visible, and in others it is less, but it is very difficult when I need to enter the menu of the games to configure something because depending on the game the gyroscope seems to be configured at maximum sensitivity even if it is not activated in the profile to be used In the menu as I mentioned.

I thought the action sets were not automatically changing as they should. But after testing several games I realized that the problem was related to the situation I had noticed when using the profile for the desktop.

In case of checking whether the function is activated or not, I assure you that it is not because I already checked several times if it was active or not.

I hope the problem description has become clearer.

[cammelspit]

Yes, it is much clearer now and that has kept me from recommending to you things you have already done or that can be ruled out entirely. I have never heard of this problem before, as you might imagine and without a way to reproduce it, it becomes very difficult to recommend any more troubleshooting steps or possible fixes but I will try.

At this point, the big thing you need to do is confirm that this either a hardware issue or a software issue. The single best option to do this is to take your controller to another PC and try it out. A laptop, friends PC or even a tablet if you have a USB port on it should work for this test. If the problem persists then it is truly a hardware problem and if you are under warranty still, you should request a replacement. If on the other hand, the problem does NOT persist on the test PC then it is undoubtedly a software problem.

In the case of a software issue, these can be nasty little gremlins for sure. Since you have gone so far as to reinstall steam entirely, there is really only one other thing I would try as a final hail mary pass and that is reinstalling Windows itself. It's not complicated and you have more than likely been down that road before if you have used PCs for longer than a week. :D Though, help is always available if you need it. For the sake of completeness, I am linking a guide I made on basic troubleshooting for the SC. I doubt anything there will help directly but maybe there will be some ideas that can help figuring out the kind of things to look for that might be a problem.

Also, just out of curiosity, does it still happen when wired?

http://steamcommunity.com/sharedfiles/filedetails/?id=670401242

Sorry dude, I wish I could be of more direct help here but it seems like the lion's share of steps I would take if it were me, you have already taken. Good Luck, really, I mean it. If you end up figuring anything out be sure to keep us appraised since there may one day be someone else with this same problem.

[Elw00d]

Thank you very much for your attention! I followed the steps of your tutorial. Some of them support staff also asked me to try. I tested everything but nothing solved, I have to test in another pc, I believe it may be something related to software because the control never fell on the floor or anything of the type.

[Elw00d]

Hello.
Today I tested the SC on another computer.
Unfortunately the problem happened in the same way in this other machine which confirms some problem with the hardware. Since I bought SC through a cousin who lives in Canada, I live in Brazil and I can not send the control to any technical assistance because valve does not offer this support here. I knew the risk, so that's fine.

Anyway, I really appreciate your help with this problem.
Thank you so much.