Known issues

[Tanidar]

The issues list:

1. The game supports only 5:4, 4:3, 16:10 and 16:9 screen aspect ratios.
* Ultra-wide screen aspect ratios (for example - 21:9) can cause a number of problems within the game, such as distorted character observation, etc.
* AMD Eyefinity/ Nvidia 2D Surround 16:3 (5760 x 1080), 24:5 (5760 x 1200). Video cutscenes do not span across all 3 displays; some gameplay elements are out of screen and cannot be accessed.
* Portrait screen setup - the picture is distorted; some gameplay elements cannot be accessed.

2. AMD Crossfire: FPS drops and screen flickering on older graphics cards and out-of-date drivers.

3. Intel integrated graphics: Performance is insufficient to play the game comfortably (7-10 fps).

4. Sound distortion on some PC configs.
* On some configurations, the sound distortion is observed after exiting Deduction Space. To fix this you can set the sound effects to 0.
* On weak PC configurations, the sound distortion can be observed if the CPU is at maximum 100% while playing the game.

5. Screen locking in Fullscreen mode on some PC configurations.
* Screen can lock up for a duration of several minutes upon game exit after an extended gameplay session.

[KillingArts]

1. The game supports only 5:4, 4:3, 16:10 and 16:9 screen aspect ratios.
* Ultra-wide screen aspect ratios (for example - 21:9) can cause a number of problems within the game, such as distorted character observation, etc.

what does this mean exactly? does the game allow to set 21:9 resolutions, but does not officially support it? or does it completely prevent me from setting those? i hope it's not the latter.

also, will you fix the 21:9 problems?

[Tanidar]

The game will import any screen resolution you set but there are the problems with uncommon screen setups.

[KillingArts]

Originally posted by Tanidar:

The game will import any screen resolution you set but there are the problems with uncommon screen setups.

ok, at least the game will allow me to try. ^^ good to know, thanks. and will you fix any existing problems with different aspect ratios? 21:9 and other ratios are getting more and more common these days.

[Freakster]

Originally posted by KillingArts:

will you fix any existing problems with different aspect ratios? 21:9 and other ratios are getting more and more common these days.

+1 for 21:9

[Paramonos]

Well i was all for buying this, but without 21:9 I'll probably pass

[SickB]

Originally posted by Tanidar:

* On weak PC configurations, the sound distortion can be observed if the CPU is at maximum 100% while playing the game.

AMD FX 8350 8 Core - 4 GHz, 16 Gig Ram, R9 290x 4 GB.
Constant Sound Distortion no matter what i do (lowest settings up to highest settings)

GPU (after Tabbing Out)
http://www.pic-upload.de/view-30903515/SherlockGPU.jpg.html

CPU (after Tabbing Out)
http://www.pic-upload.de/view-30903507/SherlockCPU.jpg.html

[Tanidar]

Originally posted by SickB:

AMD FX 8350 8 Core - 4 GHz, 16 Gig Ram, R9 290x 4 GB.
Constant Sound Distortion no matter what i do (lowest settings up to highest settings)

Can you please try to set your game affinity in Windows task manager to all the cores except first one?

[Loidsnaming]

Not only in fullscreen mode, I also met up with the screen locking up while in windowed-screen mode. Such as exit the observing scene.

[Wilcore™ Unchained]

My cpu's are already set to infinity at normal prority still same issue

[Familia Myth]

Game freezes for about 10 seconds everytime when the scene changes(such as changing outfits, lockpicking, finishing search in certain area or reloading last checkpoint).

[aluradevriesauthor]

Originally posted by Tanidar:

3. Intel integrated graphics: Performance is insufficient to play the game comfortably (7-10 fps)..

so you're telling me I just wasted 40 dollars on a game that I can't even play? Fan-frickin-tastic.....

[RolorBrim]

I have big probleme when i launch the game steam popup appear and nothing ... Help please :,(

[Baosas]

Screen locking here as well, and dedicated fullscreen/windowed makes no difference. Occurs in the main menu (before loading), the character observation minigame and dialogue QTEs as far as I know.

[Nichi]

also screen locking. i7-6700, 16gb ram, gtx970. fullscreen/windowed no difference. just game going "program no answering" when scenes chaning, dialogues etc. its not playable

[CrypticSound]

Originally posted by julesworld88:

Originally posted by Tanidar:

3. Intel integrated graphics: Performance is insufficient to play the game comfortably (7-10 fps)..

so you're telling me I just wasted 40 dollars on a game that I can't even play? Fan-frickin-tastic.....

Use Steam refund function. Regardless, nobody use Intel Integrated Graphics for gaming.