Siberian Strike DLC - ERRORS thread

[|DF| Sgt. Zavatzky]

I got new DCL today in the morning and was happy about playing S:GW2 in the evening.

Unfortunately: I can not!

I start the Siberian Strike campain, the mission briefing screen shows,
in the upper-right corner appears the saving game icon and HD starts working heavily.
Then, after a few seconds of freezed screen all I get is this "CryEngine Error" window:

https://dl.dropbox.com/u/18389410/SGW2_CryEngine_Error.jpg

This is all strange, because the original single player campain still works.
There is no problem with mulitplayer as well.

Anybody with same problems?

Follow this thread and make sure to post your entry at:
http://city-interactive.com/en/Support

***** SOLUTION SUMMARY*****

After the latest patch form CI, relesed 11-04-2013 the memory allocation problem should be fixed:

"- Fixed the Memory allocation Crash at the beginning of Siberian Strike DLC which was occurring on lower end machines"

There is one more thing, not described in the patch summary, but mentioned in this discussion by "CI_tech":

If you have a 32-bit system which recognizes only about 3GB of memory, or your PC has less than 4GB of RAM than you must go to the advanced graphics settings and set texture details to minimum. This should make DLC working.

As my tests showed (Intel Core 2 Quad, Vista 32-bit, 4GB RAM, GeForce GTX 460) you may set all the other graphics settings at maximum. Only texture details should be modified to get rid off this bug.

Finally: If you made and error report and were asked by CI to run game in debug mode, then you have to turn this mode off. Otherwise you will not get the patch! In my case debug mode made also the multiplayer games not working (black screen after loading the map).

[HunterKiller]

I just viewed what you are stating so, I need to run both of those setups in order to play this game to it's fullest? My only problems so far are, missing hud in MP, most of the time (map/recticle) and finishing Act I. That's where I run into the CyrEngine problem. I've finished Act II, np and am now on Act III. I have yet to return to Act I to see if I still have problems with it.

Should I run them anyway or, continue as I am, to see if I run into any other problems, first?

It's not really any fun in MP, not knowing where your team or, enemy is and/or, trying to judge drop & targeting your opponent. What I mean is, he isn't lighting up anymore. I'm also having to, keep him in naked sight and take a shot or, two before I know windage and drop without target assist. Not easy going but, I have managed a few kills that way.

[hawk701]

i followed the instructions that "lookin4kills" posted but the game still froze. It went into the next opening screen showing the globe before it happened so we are getting another step closer. I will continue to monitor this forum....I hope CI or Cry Engine figures it out soon.

[janeric11]

sniper ghost warrior expansion syberia not working, freeze and dont run while the original game play fine.

im using a AMD Phenom 9500 Quad-Core Processor, 4.0GB RAM, NVIDIA GeForce GT 640, running Windows 7 home premium service pack 1, 32-bit operating system on 6.0 GB/Sec u-verse connection. The original version of the game is running great but the Syberia expansion not. As soon as the saved screen appear, everything freeze, next thing is the message CryEngine Error window "memory allocation for 1398096 bytes failed". Then the game crash. Im not been able to play the syberia expansion yet. I did run this from the forum without a positive results: Thanks looking4kills...

If you're encountering issues with launching Sniper Ghost Warrior 2, make sure everything installed smoothly. Aside from verifying your game cache and checking your connection with Steam, you may also need to manually run secondary installers required by this game.
Exit Steam entirely. Browse to your Sniper Ghost Warrior 2 installation folder (Usually C:\Program Files\Steam\steamapps\common\Snipe♥♥♥♥♥♥Warrior2\). Run the following installers:
...\Steamapps\common\Snipe♥♥♥♥♥♥Warrior2\Redist\dxwebsetup.exe
...\Steamapps\common\Snipe♥♥♥♥♥♥Warrior2\Redist\vcredist_x86_2010_sp1.exe

Reboot your computer and test any issues again.
---------------
Please let me know how to fix this so I can play the game or if anything work, send me a refund for this. Thanks
_______________
This was the msg I send to steam support yesterday night. As soon I got an answer to this, will be posting for everyone's benefit.

[|DF| Sgt. Zavatzky]

@[gT]lookin4kills: All you wrote is simply here:

https://support.steampowered.com/kb_article.php?ref=2420-DHXM-0628

on the first page of Steam Support for SGW2.
I hope everybody tried that first.
But it does not solve anything regarding our CryEngine memory allocation error :/

Yesterday I got a request from CI support to run game in a special debug mode and send them logs. Did you get it?

Anyway: it looks like they are working on solution.

[mcweezel467]

Yeah, I got an Email from CI support this morning with instructions to send back to them a Debug log & a Dxdiag

Nguyên văn bởi Sgt. Zavatzky:

@[gT]lookin4kills: All you wrote is simply here:

https://support.steampowered.com/kb_article.php?ref=2420-DHXM-0628

on the first page of Steam Support for SGW2.
I hope everybody tried that first.
But it does not solve anything regarding our CryEngine memory allocation error :/

Yesterday I got a request from CI support to run game in a special debug mode and send them logs. Did you get it?

Anyway: it looks like they are working on solution.

[HunterKiller]

As for the router part, I don't use a router, my pc's are connected directly to my modem. I have a 4 port connection with it. I only have 3 of my 5 pc's hooked up to it and one of my PC's is more or less, dedicated to SP games.(no online gaming there at all.) I use it for creating Freelancer mods. It also serves as a server when hooked to the internet. That of which, I am not running at this time. It's an ASUS Server/Work Staion. Only two other PC's are wired, one is used as a back system not to add, I have an external HDD for this one, not connected either but, they are never running all at the same time unless, I use one for running a voip chat program on it and/or surf websites so I don't have to drop windows just to surf the web during gaming. What I'm using as I type this, is dedicated more or less, to playing my Steam games and noting else. So, if my problems exist, it's Steam/Game install related.

My Security/AV software is provided by my Phone service and a full replacement gurantee of equipment if anything goes wrong due to virus/maleware/Hacker corruption. $7 USD a month with regular updates and Hacker protection. I have it installed on all of them. I don't have to make any adjustments to the firewall because, it prompts me to allow or deny the connection and it allocates a rule for them, either way. If any prblems exist through them, they are only a phone call away for assistance. I've been with them for 6 years now and they are very adamant in helping find a solution buy checking for any problem/s, internally and fix them if there is. And just to add, many of the service represenitives, are gamers and most use Steam so, in the end, they are a great help when it comes to gaming issues.

Ih short, I am considered a valuable customer and they are always ready to assist. :)

I use F-Secure 5 and it has become one of or, the highest rated protection service there is today. I use to run Zone Pro of which is very good and/or, AVG full (purchase only) but when it expires, you have to buy & reinstall it again, this way, it never expires and I don't have to fool with it at all. With the other two and trying to get online help, it's always an added cost and that's why I dropped them.

It has a Wireless sevice with it, included through the modem and I don't use it because, everythig I have is wired, however, this fine little hottie that lives next door asked to use it in order to keep in touch with her gf's on FaceBook. After seeing her in those shorts and tank top along with that awesome smile, how could I resist. :D I am always able to check her connection through my modem and she's not one of those that spends her life on the Net, it's just an off and on thing for her. She's a texter on her cell, most of the time anyway. She never uses it for downloads so, that's never a problem either. I will also add that, she does do some online shopping so, I see no interferrence there at all. Oh yeah, I also installed my service protection on her system for more security on my part. Free, for her. ;)

All-in-all, I am pretty well protected and if and when I do run any Virus/ MW searches, it's only when I download any new programs prior to opening them. If it happens to show any descrepencies, I remove it, period. I also have an Online Cleaner if, something ever feels wrong and or needs the use of a Security check and/or, System fix/Cleaner. So far, all has been good. No complaints here.

I think I am in pretty good shape on this part of the deal. 6 years and no problems yet. Well, someone tried to hack me twice now but, they were caught and repoted in just moments afterward. Hacking me is the same as trying to hack my phone company. They don't play.

[Cole Anderson]

Hello,

CI games is already working on the solution to the memory allocation issue.
We are cooperating with some customers and getting very important logs from many different PC's which hopefully will help us resolve that problem as fast as it is possible.

[HunterKiller]

Great news.

[[gT]lookin4kills]

Thank god It only took them 2 weeks to get with the program lol

[Gospodin Matori]

I installed Win7 64bit :) and now everything is ok ... Sibirian strike work :)

[|DF| Sgt. Zavatzky]

So, you have no idea why it works now, but you are happy, because you fix one "patient". Yes, you must be a "Dr"! ;P

[Gospodin Matori]

of course I do not know :) but when I changed the operating system from 32bit to 64bit .. DLC works fine :) Dr. ;P

[HunterKiller]

\o/ \o/ \o/ yay!!!! God job. :)

[HunterKiller]

Well, I'm 64bit and, my earleir problem just happened again at the end of Act III in the second mode. However, I shut it down and restarted the game and finished it unlike I could in Act II, Casual mode. I am going to run back through Act II to see if my pronblem still exist. If it does, by the time I get to the end of Act II, it should happen, I hope it doesn't.

[MASTURBATION]

moi aussi j'ai le meme probleme que dois je faire