DEV, WE NEED HELP! Keep getting kicked out session??? Any ideas why???

[Boertje]

I am playing in EU Official 183 but i keep getting kicked out of the session after like 10 minutes each time. First it stops reacting but i can still move. Few moments later is get back at main menu. :(

Some1 has an idea why it keeps happening?

[Boertje]

Ursprünglich geschrieben von Reaper:

Gona bump this thread again as i want some answers on this. been asking around on the server some peoples ping are just fine while others are high and gets random boots from time to time..

Its starting to get realy annoying as i cant do much more then just stand around in the game, afraid to lose a dino/gear, taming time as it is now...

Its very annoying! So thx for bumping and keeping this thread up

[Boertje]

Bump

[Claus]

Same problem here, i play for 5-10 minutes then i am randomly kicked out of the server and get connection timeout when i try to reconnect.

Had no issues before 1.76-1.77

[Nats]

I cant even get into the flaming game without it crashing after ten minutes of loading. Just dont have time for this rubbish. If you are going to release a game for purchase devs should at the very least make sure its playable. Last Early Access game ever.

[123]

200 hrs without this problem, now dc each 2 min

[Boertje]

I'm trying to bump this till dev's finally see it :S
Not really fun being kicked out after a few minutes.

[WhiteGoodman]

yeha it is ♥♥♥♥♥♥♥ annoying it makes the game completely unplayable

[RoxonX]

I get nearly 0 disconnects since i took lower graphic settings.. it seems like you get rubberbanding + DCs if your FPS is too low

[RoxonX]

Just get about 1 every 3 hours and i can gejoin at the first try

[WhiteGoodman]

i play the game with constant 30 - 35 fps on medium - high settings and i have a low ping but still i get these random disconnects. So i dont think that to high graphic settings is the issue here

[DebaucheryMeister]

i get them too. I been being killed by dilos because when i am loading a dilo is like "o a sleeping guy lets eat him"

[RoxonX]

I got 35-40 FPS with my gtx 970. But still helped me

[TheRightHand]

Most of the time this happens because you are experiencing some kind of connection issue to our servers.

This can happen for a wide variety of reasons, including your ISP changing the way you route to our servers.

I'll p ass this on to the tech team, so that we can look into it, but it is very likely if what you are experiencing are disconnections and not crashes, it's because your internet or ISP is losing connection to us-- not because of something going on on our servers.

What you should do, is make sure that port 7777-7783 are forwarded, that you are not behind some larger firewall/router (like a school or buisness router/firewall) (or if you are, ask your sysadmins to open those ports for UDP/TCP traffic), and that your connection isn't dropping any packets/is able to connect to our servers just fine.

You can find this out by opening the Steam Server Browser, finding the server you want to connect to, right-clicking it and choosing "view server info", copying just the IP address (The numbers before the ":"), opening up your command prompt, and typing "tracert ip" where ip is the ip you just copied.

You can post the results of that here, and I can confirm for you, but if it's the case that any of the results is just "* * *" (That's three asterisks) it's likely that your connection is being dropped before it ever reaches our servers.

- The Right Hand.

[Claus]

Still most have had this issue only after the last patches, before that i have never seen a disconnect.


Tracing route to x1-6-bc-5f-f4-f9-9b-ec.cpe.webspeed.dk [80.162.219.122]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.36.3.1
2 <1 ms <1 ms <1 ms 192.168.250.100
3 1 ms 1 ms 1 ms 91.100.98.249.generic-hostname.arrownet.dk [91.1
00.98.249]
4 1 ms 1 ms 1 ms TE1-2.10G.rc01-hor.danskkabeltv.dk [62.61.138.31
]
5 1 ms 1 ms 2 ms TE1-2.10G.rc00-sas.danskkabeltv.dk [62.61.138.22
]
6 1 ms 1 ms 1 ms TE2-2.10G.rc02-hor.danskkabeltv.dk [62.61.138.44
]
7 2 ms 2 ms 1 ms 62.61.140.50.generic-hostname.danskkabeltv.dk [6
2.61.140.50]
8 1 ms 1 ms 1 ms xe-4-2-0-0.alb2nqp7.dk.ip.tdc.net [195.215.109.5
]
9 1 ms 1 ms 1 ms ae0-0.virnqe10.dk.ip.tdc.net [83.88.11.241]
10 2 ms 2 ms 2 ms cpe.ae11-125.virnqe10.dk.customer.tdc.net [80.63
.52.14]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * *

[Boertje]

Ursprünglich geschrieben von TheRightHand:

Most of the time this happens because you are experiencing some kind of connection issue to our servers.

This can happen for a wide variety of reasons, including your ISP changing the way you route to our servers.

I'll p ass this on to the tech team, so that we can look into it, but it is very likely if what you are experiencing are disconnections and not crashes, it's because your internet or ISP is losing connection to us-- not because of something going on on our servers.

What you should do, is make sure that port 7777-7783 are forwarded, that you are not behind some larger firewall/router (like a school or buisness router/firewall) (or if you are, ask your sysadmins to open those ports for UDP/TCP traffic), and that your connection isn't dropping any packets/is able to connect to our servers just fine.

You can find this out by opening the Steam Server Browser, finding the server you want to connect to, right-clicking it and choosing "view server info", copying just the IP address (The numbers before the ":"), opening up your command prompt, and typing "tracert ip" where ip is the ip you just copied.

You can post the results of that here, and I can confirm for you, but if it's the case that any of the results is just "* * *" (That's three asterisks) it's likely that your connection is being dropped before it ever reaches our servers.

- The Right Hand.

Thanks for replying this thread, i can understand you guys are very busy :)

I tried to run the tracert and i came this far:

Tracing route to ec2-54-77-217-5.eu-west-1.compute.amazonaws.com [54.77.217.5]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 1 ms <1 ms <1 ms te3-1.ars01.har1.network.solcon.net [83.247.24.1]
3 2 ms 1 ms 1 ms te-1-2.ars01.ams2.network.solcon.net [212.45.45.62]
4 1 ms 1 ms 1 ms te1-2.crs1.ams2.network.solcon.net [212.45.45.109]
5 4 ms 3 ms 2 ms amsix01-ams1.amazon.com [80.249.210.100]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 20 ms 20 ms 20 ms 178.236.0.81
10 23 ms 22 ms 22 ms 178.236.0.130
11 22 ms 22 ms 22 ms 178.236.1.19
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * *

After this is shuts down, so it looks like it doesnt even do a full run. I dont have the ports 7777-7783 forwarded but it doesnt seem to matter. I asked a friend to do the same. His tracert shuts down earlier aswell. He had request timed out a few times as well but he doesnt disconnect like i do. He doesnt have the port 7777-7783 forwarded but still no troubles with disconnecting.

Hope you got some more tips and tricks in you RIGHT sleeve ;)