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ARK: Survival Evolved

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IlPipe Jul 22, 2015 @ 10:08am
i cant run the game
I finished downloading the game recently and not open to me and tried other games and opened without problem but this does not help pls
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Showing 1-15 of 16 comments
MrBagel Jul 22, 2015 @ 10:09am 
Post your pc spec. Go to steam>help>view system information and paste it here
#1
Sava Jul 22, 2015 @ 10:11am 
If it doesn't open at ALL I believe this is a known issue for Windows 7 Computers that don't have Service Pack 1 installed. Please install that if it isn't, and also update your graphics drivers and verify the game files through Steam.

If none of that works, we will need your PC Specs as MrBagel said.
#2
IlPipe Jul 22, 2015 @ 10:11am 
Información sobre el procesador:
Fabricante: AuthenticAMD
Familia de la CPU: 0x15
Modelo de la CPU: 0x2
Stepping de la CPU: 0x0
Tipo de CPU: 0x0
Velocidad: 3511 MHz
Procesadores lógicos: 8
Procesadores físicos: 8
HyperThreading: No compatible
FCMOV: Compatible
SSE2: Compatible
SSE3: Compatible
SSSE3: Compatible
SSE4a: Compatible
SSE41: Compatible
SSE42: Compatible

Información sobre la red:
Velocidad de la red:

Versión del sistema operativo:
Windows 7 (64 bits)
NTFS: Compatible
Códigos Criptográficos del Proveedor: Compatible 311 0x0 0x0 0x0

Tarjeta de vídeo:
Controlador: AMD Radeon (TM) R9 200 Series

Nombre de controlador de DirectX: aticfx32.dll
Versión de controlador: 15.200.1046.0
Versión de controlador de DirectX: 8.17.10.1395
Fecha de controlador: 22 de junio de 2015
Versión de OpenGL: 4.5
Densidad de color del escritorio: 32 bits por píxel
Frecuencia de actualización del monitor: 60 Hz
Tarjeta DirectX: AMD Radeon (TM) R9 200 Series
Identificador del fabricante: 0x1002
Identificador del dispositivo: 0x6811
Número de monitores: 1
Número de tarjetas de vídeo lógicas: 1
No se ha detectado ninguna interfaz SLI o Crossfire
Resolución de pantalla principal: 1920 x 1080
Resolución de escritorio: 1920 x 1080
Tamaño de pantalla principal: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
No se ha detectado el tipo de bus principal
Memoria VRAM principal: -2048 MB
Modos MSAA compatibles: 2x 4x 8x

Tarjeta de sonido:
Dispositivo de sonido: Altavoces (Realtek High Definit

Memoria:
RAM: 8097 Mb

Varios:
Idioma de la IU: Español
Micrófono: Not set
Tipo de soporte: DVD
Espacio total en disco disponible: 305142 MB
Bloque libre más grande en el disco: 232476 MB
Fecha de instalación del SO: dic 31 1969
Controlador de juego: XInput Controller #1 detectado(s)

Software instalado:
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Control Center
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Fuel
AMD Wireless Display v3.0
ARK: Survival Evolved
Asmedia ASM104x USB 3.0 Host Controller Driver
Asmedia ASM106x SATA Host Controller Driver
ASUS GPU Tweak
ASUS Product Register Program
AVG 2015
Banda Ancha Movil
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ccc-utility64
DayZ
EA SPORTS™ FIFA 15
Google Chrome
Google Update Helper
GPUTweakStreaming
Hi-Rez Studios Authenticate and Update Service
Microsoft .NET Framework 4 Client Profile ESN Language Pack
Microsoft .NET Framework 4.5
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Xbox 360 Accessories 1.2
Origin
Paquete de idioma de Microsoft .NET Framework 4 Client Profile ESN
Raptr
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Steam
TeamSpeak 3 Client
Utilidad de Cliente Inalámbrico TP-LINK
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
WinZip 16.5

#3
Noxsa Jul 22, 2015 @ 10:13am 
what no error? it just won't launch at all? we need more detail if you want to fix that problem.
like MrBagel said, spec's and what ever error message you get wen trying to launch it!

**edited**
nvm you just did that lol sorry.



Last edited by Noxsa; Jul 22, 2015 @ 10:32am
#4
IlPipe Jul 22, 2015 @ 10:14am 
i try to open the game but nothing happens no error, i try whit dayz and opens whit no problem
#5
Lori37 Jul 22, 2015 @ 10:15am 
before trying again, I suggest trying to verify your game files through steam first...
#6
Sava Jul 22, 2015 @ 10:16am 
Originally posted by Hectorbno:
i try to open the game but nothing happens no error, i try whit dayz and opens whit no problem
Did you install Service Pack 1 for Windows 7?
I'm pretty sure this is exactly what happens when you don't have that installed.
#7
Strider Jul 22, 2015 @ 10:17am 
Start > Type DxDiag and click the blue/yellow icon > Save all information > Copy paste everything under "System Information" (Top section)
#8
IlPipe Jul 22, 2015 @ 10:17am 
i will try the service pack 1
#9
Damian Jul 22, 2015 @ 10:18am 
If you can't install sp1 time to get legit windows
#10
Strider Jul 22, 2015 @ 10:18am 
Originally posted by Hectorbno:
i will try the service pack 1

Do as I said in above post and we will know 100% if its SP1 or not
#11
Strider Jul 22, 2015 @ 10:23am 
Originally posted by Noxsa:
update DX m8, your version is 8, that's to low!

DirectX: 8.17.10.1395

That is DirectX 11
#12
Noxsa Jul 22, 2015 @ 10:26am 
Originally posted by Strider:
Originally posted by Noxsa:
update DX m8, your version is 8, that's to low!

DirectX: 8.17.10.1395

That is DirectX 11

right, sorry, did a google search, BUT i see alot of peeps having problems with that Readon DX 11 driver !!, can't he install other version? do a google search that exact driver has problems all over so it seems.
#13
IlPipe Jul 22, 2015 @ 10:26am 
Time of this report: 7/22/2015, 13:17:42
Machine name: HECTORBNO-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 09/17/12 17:26:58 Ver: 04.06.05
Processor: AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8098MB RAM
Page File: 3608MB used, 12585MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
#14
Strider Jul 22, 2015 @ 10:32am 
Originally posted by Hectorbno:
Time of this report: 7/22/2015, 13:17:42
Machine name: HECTORBNO-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 09/17/12 17:26:58 Ver: 04.06.05
Processor: AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8098MB RAM
Page File: 3608MB used, 12585MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Yes Service Pack 1 is missing

http://www.microsoft.com/en-us/download/details.aspx?id=5842
#15
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ARK: Survival Evolved > General Discussions > Topic Details
Date Posted: Jul 22, 2015 @ 10:08am
Posts: 16

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