joining failed......connection timeout

[issege123456]

everytime i try to get on an official server this is what pops up...i have a very good pc with a great video card and plenty of ram...32 gig....i have played single player for over 8000 hrs and have never been able to get on reg server...can someone plz help

[Dagonnon]

We are having a problem on my buddie's crystal isle server too, we are blaming the new, newer, and newest updates.

[Kitsune]

Having issues on my own server crashing everytime even wiped all mods and went vanilla still crashing.

[retsam1]

Originally posted by issege123456:

everytime i try to get on an official server this is what pops up...i have a very good pc with a great video card and plenty of ram...32 gig....i have played single player for over 8000 hrs and have never been able to get on reg server...can someone plz help

1st, make sure your server is actually up and running. Use the battlemetrics website's search to find your server. If its red its down.

Time out most of the time (for official servers) are due to the server being down.

If it isnt read and there are other people on the server per what battlemetrics states, then while it could be due to some reason for an Ark update, it also could be to some firewall, virus checker, or your internet provider blocking etc. And there could be other variables at play too.

Originally posted by Dagonnon:

We are having a problem on my buddie's crystal isle server too, we are blaming the new, newer, and newest updates.

Originally posted by Kitsune:

Having issues on my own server crashing everytime even wiped all mods and went vanilla still crashing.

Neither of you have the exact same variables that the OP is having(ie he's not crashing nor is he on an unofficial server). Don't piggy back onto another's thread with completely different variables for an issue/issues because that skews any help they nor he can receive in most cases.

If you're crashing, for example, make your own thread and cite the crashing rig's steam detected system info, crash report, etc.

[issege123456]

thank you for responding..as to retsam1...i have checked my firewalls an viruses an turned them off as was suggested in several of the posts i have read trying to fix this issue...and you are correct that i have a different issue...i have never been able to get on ANY server ever since i downloaded game in 2016...i have been trying everything i know and could read on the subject...is there anyone that anyone knows of that i can possebly chat with or call to possebly fix this issue...love the game ....but solo has its limits
..thank you all all for responding

[retsam1]

Originally posted by issege123456:

thank you for responding..as to retsam1...i have checked my firewalls an viruses an turned them off as was suggested in several of the posts i have read trying to fix this issue...and you are correct that i have a different issue...i have never been able to get on ANY server ever since i downloaded game in 2016...i have been trying everything i know and could read on the subject...is there anyone that anyone knows of that i can possebly chat with or call to possebly fix this issue...love the game ....but solo has its limits
..thank you all all for responding

If you cannot join a server since 2016, there are all manner of variables that can be going on. My main one to think about is again either firewalls on your comp(or router too) are blocking you or your internet service provider is. Or you are playing with a comp that has other issues due to being too old etc.

Cite your steam detected system information(help menu-system information.... copy paste it), and cite the specific message/error message you are getting.

Also, its in some cases not enough to "disable" some virus checkers etc. You have to in some cases completely remove them from the comp. Webroot for example was really giving people issues back in the spring and summer and folks had to completely remove it then... not disable.

[issege123456]

i believe this is what you asked for...Computer Information:
Manufacturer: MEI
Model: PS
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x2d
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060 6GB
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.5206
DirectX Driver Version: 27.21.14.5206
Driver Date: 8 12 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 6GB
VendorID: 0x10de
DeviceID: 0x1c03
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.00" x 11.26" (22.91" diag)
50.8cm x 28.6cm (58.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: LCD TV (NVIDIA High Definition

Memory:
RAM: 32708 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2010652 Mb
Largest Free Hard Disk Block: 985688 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 83a5fb04a5014a03062a451b630318c34d966a1f
Disk serial number hash: 2f162dbb

i dont actually get an error message....all i get when trying to join a server is joining failed/connection timeout

[retsam1]

1. Driver Date: 8 12 2020 You're behind on your updates.

2. You have frankensteined a low end rig with a low end 1000 series card. This means you need to be playing in settings that match the limitations of that rig. Get the nvidia geforce program from the nvidia website and not only will it update your graphic driver prompt when a new one is available, it also tells you the recommended settings for your rig's limitations.

3. For testing purposes, use official servers to connect to. This is because no mods and default settings.

With that said, you need to check not just your windows firewall settings(disable that) but also your router's. Make sure you can access correctly other servers. If you are using a weak wifi, consider trying to test by plugging directly into the modem instead.

Make sure you have ---removed--- any virus checkers as well. Not disable but removed completely.

Then test to connect to official servers. If you still cannot connect, talk to your internet service provider to see if they are blocking you in some capacity.

4. Are you family sharing the game by any chance? This could also be a cause.


Try these and if we still have problems then we'll look at other things.

[issege123456]

thank you so much for the information ..ill check everything and get back to you ,,might take a bit,,im working alot of doubles

[Undignafied]

ummmm day 0? really!
oh and timout tooooo

[issege123456]

undignified ...i have to admit and appologize to all for whati said...i did in fact get on a server couple years ago(for about 2 or 3 days ..i unfortunatly had a little to much to drink one night an sayed somethiong to piss someone off...i personally did not feel that i said anything wrong but,unfortunatley he or she did ...either way i left the server myself...if i was timed out from it i did not no it...either way ..if i have upset anyone from this comment i appologize now...either way my situation remains the same ...i have not been able to get on any server for a very very long time ..i suppose you can check that also...i would appreciate the help still if you would be willing as i love the game and very much enjoy the time i get to play ..thank you all