ARK: Survival Evolved

ARK: Survival Evolved

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Kindred Jun 28, 2015 @ 9:51pm
Where can i find customer support
I have been looking for the past 1hr55mins for a ♥♥♥♥♥♥♥♥ customer support for this game.
If you have any idea on where to find their customer support or contact details to speak/message these guys, please let me know.
Last edited by Kindred; Jun 28, 2015 @ 9:51pm
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Showing 1-15 of 16 comments
FootSteps Jun 28, 2015 @ 9:54pm 
Probably is no customer support, as it's an alpha game. TAKE OUR MONEY!!
StormbringerGT Jun 28, 2015 @ 9:58pm 
www.ItsEarlyAccess.com

#♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

:plane:
Murderhorse Jun 28, 2015 @ 9:59pm 
You could try listing your problem and specs on the forum and see if anybody else is having this kind of problem.

I'm told that sometimes helps.
Whiplash Jun 28, 2015 @ 10:03pm 
They do have an email address, that they posted for sending them info about hacks/dupes for the "bounty". It's in a sticky thread. Not sure if they will necessarily get back to you, but as far as I've seen, this is about the only way to contact them directly.

info@studiowildcard.com
Kindred Jun 28, 2015 @ 10:03pm 
+Footsteps Fair enough
+StormbringerGT Not helpful
+New and Improved Cadavers Im going to list them

Spawned into a local saved world, was using it last night, and BAM.
My items, Dinos, Lvls had disappeared.
Kindred Jun 28, 2015 @ 10:05pm 
Originally posted by Whiplash:
They do have an email address, that they posted for sending them info about hacks/dupes for the "bounty". It's in a sticky thread. Not sure if they will necessarily get back to you, but as far as I've seen, this is about the only way to contact them directly.

info@studiowildcard.com

Do you know where this sticky thread is ?
Last edited by Kindred; Jun 28, 2015 @ 10:05pm
Whiplash Jun 28, 2015 @ 10:06pm 
It's the sixth one down the page. With Hack/Exploit Bounties in the title. Though I already gave you the email address from it anyhow?
Last edited by Whiplash; Jun 28, 2015 @ 10:06pm
Kindred Jun 28, 2015 @ 10:06pm 
Sadly, the link didn't work for me
But thanks
U-238 Dec 31, 2015 @ 6:31pm 
What forum can you post on to get help for Ark?
Kindred Dec 31, 2015 @ 9:50pm 
+flyjb
As of right now, i truly dont think that studiowildcard care about their gamers.
But ... try support@studiowildcard.com
Don't expect them to help.
U-238 Jan 1, 2016 @ 4:10am 
Yeah I called they told me to eff off in another language
PaperCut Apr 11, 2016 @ 12:06am 
i got the game but it wont launch anyone help
BLONDIE Jul 20, 2016 @ 4:21pm 
You have to go here and submit a claim: https://support.survivetheark.com

This is the email response I received from them:
Hello,

Thank you for contacting Studio Wildcard Customer Support. This is an automated message. We will not be able to give a human response via this e-mail at this time. Should you like to submit a request to our Support Team, please visit https://support.survivetheark.com/ Should you also need a bit of a run down on the site and how to submit a request, please check out our article regarding it at https://survivetheark.com/index.php?/articles.html/ark-customer-support-evolved-r104/ Thanks again for your continued support! Take care and have a great day!

Sincerely,
Studio Wildcard
DragonFlair Aug 21, 2016 @ 11:20am 
im in exactly the same situation, beginning to think they dont have support
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Date Posted: Jun 28, 2015 @ 9:51pm
Posts: 16