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AdminLogging=True
For me I just logged into the admin control pannel on the website and accessed the server folders and then you need to get into these folders:
\Steam Library\steamapps\common\ARK\ShooterGame\Saved\WindowsServer\GameUserSettings.ini
The last one is the file wich holds all your server settings and if you opened it you can add and change things manually under [ServerSettings]
Then you need to look for this:
AdminLogging=true (if it's not there just add the line yourself)
the FTP information you dictate on your control panel + the link I just gave you should cover it. 8)