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The only thing i could think of off hand is maby you ran out of engram points, but that seems to be a silly thing to overlook.
As Siren mentioned, you need to make sure that accessing them is turned on in your settings menu first.
However, if you're playing on an unofficial server that server side the Owner has turned off the server side setting for such too, you wont be able to access them even if you have it turned on for your side of things.
As for the incubator or other similar engrams, if you are playing on a map that does not enable the engram, then you cannot craft that item on the map. You can use the item if its been spawned in or you make it via creative mode, but some engrams are intentionally restricted to learn via only certain maps.
Alternatively, some mod makers enable all engrams on their mod maps as well but you'd have to do your own due diligence in order to find out which ones. And of course having enough engram points to learn them may be required(unless you disable that via ini file changes etc).
just because i ask a question on steam comments does not default mean i play unofficial or modded servers
yes i have an insane amount of engrams pnts
okay so you answered the chibi question but why cant i buy the incubator on crystal isles?
do i have to do the boss fight on gen2 ?
If you noticed, I ran through all the different potential scenarios, because you didn't specify in your original post whether you were playing official or not. I simply covered as many possible sources of why for you.
I answered for you the why on the incubator already too. To my knowledge that's only unlocked on official servers on the gen 2 map. (The engram).
Wiki also pretty much mentions some of these things at the bottom notes (ie that you have to unlock it from gen2):
https://ark.fandom.com/wiki/Egg_Incubator_(Genesis:_Part_2)
But since you are focused on official server play(my condolences btw), you can ask someone to make you an incubator and use it on the crystal isle map no problem if you do not want to learn and craft it on the gen 2 map.
The wiki in the bottom notes too explains it can also have issues to be crafted on other maps(engram again still needs to be unlocked on gen2 though) but suggests ways to go around that issue.
Its available on fjordur because devs unlocked it to be available there. They've not unlocked it on all maps. Its not a glitch its a choice by the devs.
Some engrams are map specific.
DLCs are literally only maps... That's it.
You need to travel to the maps with those engrams, learn them, then travel back to your preferred map again.
Why?
I swear some decisions WC makes baffle me.