Fatal error =( please help

[Flat Stanle]

here is the log. I validated the files and updated my drivers but it still crashes
Fatal error!



VERSION: 302.1
ShooterGame.exe!ANPCZoneManager::BeginPlay() (0x00007ff7c1f5f52a) + 74 bytes [h:\thanksgiving\projects\shootergame\source\shootergame\private\npczonemanager.cpp:151]
ShooterGame.exe!ULevel::RouteActorInitialize() (0x00007ff7c37f28c1) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\level.cpp:1944]
ShooterGame.exe!UWorld::InitializeActorsForPlay() (0x00007ff7c3a19962) + 16 bytes [h:\thanksgiving\engine\source\runtime\engine\private\world.cpp:3212]
ShooterGame.exe!UEngine::LoadMap() (0x00007ff7c39eebf4) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:10173]
ShooterGame.exe!UEngine::Browse() (0x00007ff7c39e9702) + 38 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:8881]
ShooterGame.exe!UEngine::TickWorldTravel() (0x00007ff7c39ea3e0) + 68 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:9053]
ShooterGame.exe!UGameEngine::Tick() (0x00007ff7c372882c) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\gameengine.cpp:1143]
ShooterGame.exe!FEngineLoop::Tick() (0x00007ff7c1e89fa5) + 0 bytes [h:\thanksgiving\engine\source\runtime\launch\private\launchengineloop.cpp:2421]
ShooterGame.exe!GuardedMain() (0x00007ff7c1e843dc) + 0 bytes [h:\thanksgiving\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGame.exe!GuardedMainWrapper() (0x00007ff7c1e8b50a) + 5 bytes [h:\thanksgiving\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGame.exe!WinMain() (0x00007ff7c1e8b638) + 8 bytes [h:\thanksgiving\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]
ShooterGame.exe!__tmainCRTStartup() (0x00007ff7c4a39b21) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ff9c1dd7bd4) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9c2e4ced1) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9c2e4ced1) + 0 bytes [UnknownFile:0]

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-6300 Six-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3516 Mhz
6 logical processors
3 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 960
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3200
DirectX Driver Version: 26.21.14.3200
Driver Date: 7 24 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 960
VendorID: 0x10de
DeviceID: 0x1401
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 16348 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 952898 Mb
Largest Free Hard Disk Block: 228633 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[Lori37]

Go to Steam -> Click on Help -> Click on System Information -> Cut and paste the info here please (yes, all of it).

[Tere-Insanity Gaming]

its the download, wait till all the servers are up and runnning before you try to enter

[HomicideToy]

i hav the same problem

[Apostolos]

I'm having memory problems crashing with the following: "out of video memory trying to allocate a texture". What is odd to me is that it specifically mentions "Thanksgiving" files from the H: drive (which I do not have) just like the above error although OP's error and mine are different. Ark may somehow be dynamically calling a virtual drive for it's resources (I don't know). My error is kind of similar to the above. I am running no mods in single player and here are my specs:

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3392 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4097
DirectX Driver Version: 26.21.14.4097
Driver Date: 10 16 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.73" (23.94" diag)
53.1cm x 29.8cm (60.8cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Creative SB X-Fi)

Memory:
RAM: 24558 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 704899 Mb
Largest Free Hard Disk Block: 102677 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected



Additional Info: I was playing on SE just fine for about 4 hours and then transferred over to a base on Valguero.. killed a giga and some rexes and then started getting the memory error no matter what I did.

[zerassar]

Nguyên văn bởi Apostolos:

I'm having memory problems crashing with the following: "out of video memory trying to allocate a texture". What is odd to me is that it specifically mentions "Thanksgiving" files from the H: drive (which I do not have) just like the above error although OP's error and mine are different. Ark may somehow be dynamically calling a virtual drive for it's resources (I don't know). My error is kind of similar to the above. I am running no mods in single player and here are my specs:

Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 3392 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1070
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4097
DirectX Driver Version: 26.21.14.4097
Driver Date: 10 16 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1070
VendorID: 0x10de
DeviceID: 0x1b81
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.73" (23.94" diag)
53.1cm x 29.8cm (60.8cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Creative SB X-Fi)

Memory:
RAM: 24558 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 704899 Mb
Largest Free Hard Disk Block: 102677 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected



Additional Info: I was playing on SE just fine for about 4 hours and then transferred over to a base on Valguero.. killed a giga and some rexes and then started getting the memory error no matter what I did.

If your error codes are different more than likely so is the cause. Post up your own thread with the full error log and the info above.

Also the drive paths are those on the PC used to compile ark. Not your own computer. The information is intended for debugging by the dev not end users.

[retsam1]

Nguyên văn bởi Flat Stanle:

here is the log. I validated the files and updated my drivers but it still crashes
Fatal error!



VERSION: 302.1
ShooterGame.exe!ANPCZoneManager::BeginPlay() (0x00007ff7c1f5f52a) + 74 bytes [h:\thanksgiving\projects\shootergame\source\shootergame\private\npczonemanager.cpp:151]
ShooterGame.exe!ULevel::RouteActorInitialize() (0x00007ff7c37f28c1) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\level.cpp:1944]
ShooterGame.exe!UWorld::InitializeActorsForPlay() (0x00007ff7c3a19962) + 16 bytes [h:\thanksgiving\engine\source\runtime\engine\private\world.cpp:3212]
ShooterGame.exe!UEngine::LoadMap() (0x00007ff7c39eebf4) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:10173]
ShooterGame.exe!UEngine::Browse() (0x00007ff7c39e9702) + 38 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:8881]
ShooterGame.exe!UEngine::TickWorldTravel() (0x00007ff7c39ea3e0) + 68 bytes [h:\thanksgiving\engine\source\runtime\engine\private\unrealengine.cpp:9053]
ShooterGame.exe!UGameEngine::Tick() (0x00007ff7c372882c) + 0 bytes [h:\thanksgiving\engine\source\runtime\engine\private\gameengine.cpp:1143]
ShooterGame.exe!FEngineLoop::Tick() (0x00007ff7c1e89fa5) + 0 bytes [h:\thanksgiving\engine\source\runtime\launch\private\launchengineloop.cpp:2421]
ShooterGame.exe!GuardedMain() (0x00007ff7c1e843dc) + 0 bytes [h:\thanksgiving\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGame.exe!GuardedMainWrapper() (0x00007ff7c1e8b50a) + 5 bytes [h:\thanksgiving\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGame.exe!WinMain() (0x00007ff7c1e8b638) + 8 bytes [h:\thanksgiving\engine\source\runtime\launch\private\windows\launchwindows.cpp:209]
ShooterGame.exe!__tmainCRTStartup() (0x00007ff7c4a39b21) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ff9c1dd7bd4) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9c2e4ced1) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9c2e4ced1) + 0 bytes [UnknownFile:0]

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: To be filled by O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-6300 Six-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3516 Mhz
6 logical processors
3 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 960
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3200
DirectX Driver Version: 26.21.14.3200
Driver Date: 7 24 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 960
VendorID: 0x10de
DeviceID: 0x1401
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag)
47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (High Definition Audio

Memory:
RAM: 16348 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 952898 Mb
Largest Free Hard Disk Block: 228633 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

1. Driver Date: 7 24 2019 Your graphics card driver is 4 months out of date with many updates missed. You did -not- update your drivers as you state you had. Please use nvidia's Geforce Experience to get the proper driver download.

2. Being that you're using a 960 card, make sure that you are playing in the settings that are appropriate for the limitations of your older card. Nvidia Geforce Experience can detail what is the recommended settings under "normal" conditions. So if you are playing in urban base sprawl and mall sized dino lots, higher wild dino counts, and especially if using modded content, you'll need to actually adjust even farther down your graphic settings in game.

3. If you are also using modded content, please list ALL mods by name. All manner of issues can come from mods.

4. If you are using graphic enhancers, msi after burner and or overclocking, dont. Those too can cause crashes and other issues.

[Flat Stanle]

it was the multitool mod