ARK: Survival Evolved

ARK: Survival Evolved

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★Cookie Nov 15, 2019 @ 11:13pm
Ark causes other programs to crash
I recently bought ark and i found out a problem right from the start. For some reason when i start ark some other programs just crash for some reason. And its not even every program, steam, lightshot, and my keyboard driver are working fine even when i start ark but other programs like spotify, gpu tweak, wallpaper engine and sometimes(only if i am sharing screen for some weird reason) even discord just shuts down. When i open the task manager its shows that the programs are still working but they are definitely not i have to start every program again when i start ark, its not the end of the world but its just so annoying. The game itself works fine, i am not shure what causes the problem.


PC specs: rtx 2060, i5 9400f, 16 GB RAM
idk if that helps or not.
Last edited by ★Cookie; Nov 15, 2019 @ 11:17pm
Originally posted by TargetOne:
Check in your Windows system settings to see if your paging file somehow got disabled.

To do this, press the Windows key, type "control panel" and press Enter. Click System, then look for Advanced System Settings on the left. On the Advanced tab, look for Performance and click Settings.Then, on the Advanced tab, look under Virtual memory and check the paging file size.

If it is zero, then the paging file was disabled, and you should change it to either "System Managed" or a custom size at least equal to the size of your system RAM (and preferably 1.5 times your RAM).

The reason I bring this up is, having no paging file can cause strange crashes to happen, even if at first glance it seems like your PC has plenty of RAM. Mine has 16 GB, yet at one time I was finding that other programs would crash when ARK was running (for example, I couldn't run both Ark and Firefox or Chrome at the same time). I was beating my head against a wall trying to figure out why. Then, I realized the paging file had been disabled when I was doing some other testing in the past, and had never been re-enabled. Once I did so, the crashes stopped.

Give this a try, anyway. And good luck.
< >
Showing 1-15 of 20 comments
zerassar Nov 16, 2019 @ 12:22am 
You've got more serious issues than just ark.

Patch everything. Every program. Windows. And your drivers.

Validate the game files
retsam1 Nov 16, 2019 @ 12:32am 
Please post -Steam- detected system info( Steam Help Menu- System Information) and copy paste it.

Ark isn't crashing your other programs. Typically this is a symptom of issues with your rig/setup. Ark being a program that is very demanding on hardware just simply makes that more easy to see versus weaker programs that have a lesser risk of showing such.
Last edited by retsam1; Nov 16, 2019 @ 12:33am
★Cookie Nov 16, 2019 @ 12:32am 
Еvery program is updated, windows even updated yesterday everyting is working fine whit every other game exept ark this is the only game that causes this.
zerassar Nov 16, 2019 @ 12:34am 
And your drivers?
retsam1 Nov 16, 2019 @ 12:34am 
Originally posted by ★Cookie:
Еvery program is updated, windows even updated yesterday everyting is working fine whit every other game exept ark this is the only game that causes this.

Correlation doesnt equal causation. If you dont wish to post your steam detected specs and answer questions and blame the game, then I suggest shelving the game until it matches your delicate sensibilities.

Last edited by retsam1; Nov 16, 2019 @ 12:35am
★Cookie Nov 16, 2019 @ 12:34am 
Originally posted by retsam1:
Please post -Steam- detected system info( Steam Help Menu- System Information) and copy paste it.
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2904 Mhz
6 logical processors
6 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2060
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4120
DirectX Driver Version: 26.21.14.4120
Driver Date: 11 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce RTX 2060
VendorID: 0x10de
DeviceID: 0x1f08
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 21.42" x 11.93" (24.49" diag)
54.4cm x 30.3cm (62.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Sennheiser GSP 300 (Realtek Hig

Memory:
RAM: 16301 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1191264 Mb
Largest Free Hard Disk Block: 263583 Mb
OS Install Date: ??? 01 1970
Game Controller: Generic USB Joystick detected
VR Headset: None detected

retsam1 Nov 16, 2019 @ 12:37am 
Originally posted by ★Cookie:
Originally posted by retsam1:
Please post -Steam- detected system info( Steam Help Menu- System Information) and copy paste it.
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2904 Mhz
6 logical processors
6 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2060
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4120
DirectX Driver Version: 26.21.14.4120
Driver Date: 11 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce RTX 2060
VendorID: 0x10de
DeviceID: 0x1f08
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 21.42" x 11.93" (24.49" diag)
54.4cm x 30.3cm (62.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Sennheiser GSP 300 (Realtek Hig

Memory:
RAM: 16301 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1191264 Mb
Largest Free Hard Disk Block: 263583 Mb
OS Install Date: ??? 01 1970
Game Controller: Generic USB Joystick detected
VR Headset: None detected


Are you overclocking, using MSI Afterburner, or any graphic enhancing programs
★Cookie Nov 16, 2019 @ 12:38am 
Originally posted by retsam1:
Originally posted by ★Cookie:
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0xa
CPU Type: 0x0
Speed: 2904 Mhz
6 logical processors
6 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2060
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.4120
DirectX Driver Version: 26.21.14.4120
Driver Date: 11 6 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce RTX 2060
VendorID: 0x10de
DeviceID: 0x1f08
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 21.42" x 11.93" (24.49" diag)
54.4cm x 30.3cm (62.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Sennheiser GSP 300 (Realtek Hig

Memory:
RAM: 16301 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1191264 Mb
Largest Free Hard Disk Block: 263583 Mb
OS Install Date: ??? 01 1970
Game Controller: Generic USB Joystick detected
VR Headset: None detected


Are you overclocking, using MSI Afterburner, or any graphic enhancing programs
Yes and that program crashes too
retsam1 Nov 16, 2019 @ 12:40am 
Originally posted by ★Cookie:
Originally posted by retsam1:


Are you overclocking, using MSI Afterburner, or any graphic enhancing programs
Yes and that program crashes too

I asked 3 there. Since you cannot be more succinct I'll just say this.

1. Dont overclock if you want to play ark. Its known to crash it.
2. Dont use MSI afterburner. Its a known crash causer for ark(and other games.
3. Dont use 3rd party graphic enhancer programs. They can crash many games including ark.

Last edited by retsam1; Nov 16, 2019 @ 12:41am
★Cookie Nov 16, 2019 @ 12:47am 
Originally posted by retsam1:
Originally posted by ★Cookie:
Yes and that program crashes too

I asked 3 there. Since you cannot be more succinct I'll just say this.

1. Dont overclock if you want to play ark. Its known to crash it.
2. Dont use MSI afterburner. Its a known crash causer for ark(and other games.
3. Dont use 3rd party graphic enhancer programs. They can crash many games including ark.
dude chill you dont have to be that harsh i am just asking for help i dont know what to do.
As for your suggestion i closed gpu tweak(that's what i use to oc and i wrote that idk if you saw it up there) and restarted my pc tried to run ark again and it's still makes other programs to crash. And i am saying that again my problem is not that the game crashes it's that other programs crash
Last edited by ★Cookie; Nov 16, 2019 @ 12:50am
Rukus_82 Nov 16, 2019 @ 1:05am 
Originally posted by ★Cookie:
Originally posted by retsam1:

I asked 3 there. Since you cannot be more succinct I'll just say this.

1. Dont overclock if you want to play ark. Its known to crash it.
2. Dont use MSI afterburner. Its a known crash causer for ark(and other games.
3. Dont use 3rd party graphic enhancer programs. They can crash many games including ark.
dude chill you dont have to be that harsh i am just asking for help i dont know what to do.
As for your suggestion i closed gpu tweak(that's what i use to oc and i wrote that idk if you saw it up there) and restarted my pc tried to run ark again and it's still makes other programs to crash. And i am saying that again my problem is not that the game crashes it's that other programs crash

Actually it’s better to be harsh and blunt. The number of daily posts and Ark related issues is a lot. The first thing asked for is steam info. There are a handful of people that really do a great job of trying to help others find a resolution to the issues. I think if people took the time and read others posts they could easily see there is a format to help expidite a solution.
zerassar Nov 16, 2019 @ 1:07am 
Originally posted by Rukus:
Originally posted by ★Cookie:
dude chill you dont have to be that harsh i am just asking for help i dont know what to do.
As for your suggestion i closed gpu tweak(that's what i use to oc and i wrote that idk if you saw it up there) and restarted my pc tried to run ark again and it's still makes other programs to crash. And i am saying that again my problem is not that the game crashes it's that other programs crash

Actually it’s better to be harsh and blunt. The number of daily posts and Ark related issues is a lot. The first thing asked for is steam info. There are a handful of people that really do a great job of trying to help others find a resolution to the issues. I think if people took the time and read others posts they could easily see there is a format to help expidite a solution.
True... But they don't.

Like the number of people asking about "array count" crashes is evidence of that. Simply googling that finds that there are hundreds of threads for ages on the topic and the fix is rather obvious and easy.
retsam1 Nov 16, 2019 @ 1:14am 
Originally posted by ★Cookie:
Originally posted by retsam1:

I asked 3 there. Since you cannot be more succinct I'll just say this.

1. Dont overclock if you want to play ark. Its known to crash it.
2. Dont use MSI afterburner. Its a known crash causer for ark(and other games.
3. Dont use 3rd party graphic enhancer programs. They can crash many games including ark.
dude chill you dont have to be that harsh i am just asking for help i dont know what to do.
As for your suggestion i closed gpu tweak(that's what i use to oc and i wrote that idk if you saw it up there) and restarted my pc tried to run ark again and it's still makes other programs to crash. And i am saying that again my problem is not that the game crashes it's that other programs crash

If you feel stating facts(that you ambiguously only answered 1 point vs 3) and detailing for you the 3 points mentioned as being harsh, well... I think the evidence is rather compelling that the issue is rather user centric on more than one level.


Good luck to you. Please continue to think Ark is the source of your crashes.
Last edited by retsam1; Nov 16, 2019 @ 1:15am
★Cookie Nov 16, 2019 @ 3:50am 
Originally posted by retsam1:
Originally posted by ★Cookie:
dude chill you dont have to be that harsh i am just asking for help i dont know what to do.
As for your suggestion i closed gpu tweak(that's what i use to oc and i wrote that idk if you saw it up there) and restarted my pc tried to run ark again and it's still makes other programs to crash. And i am saying that again my problem is not that the game crashes it's that other programs crash

If you feel stating facts(that you ambiguously only answered 1 point vs 3) and detailing for you the 3 points mentioned as being harsh, well... I think the evidence is rather compelling that the issue is rather user centric on more than one level.


Good luck to you. Please continue to think Ark is the source of your crashes.
i dont really know whats the source of the crashes, but if ark is the only game that leads to those crashes i can only assume that the problem is in the game and cant find any other reason and as i can see neither do you. If you cant help me just dont come here wasting time
The author of this thread has indicated that this post answers the original topic.
TargetOne Nov 16, 2019 @ 4:15am 
Check in your Windows system settings to see if your paging file somehow got disabled.

To do this, press the Windows key, type "control panel" and press Enter. Click System, then look for Advanced System Settings on the left. On the Advanced tab, look for Performance and click Settings.Then, on the Advanced tab, look under Virtual memory and check the paging file size.

If it is zero, then the paging file was disabled, and you should change it to either "System Managed" or a custom size at least equal to the size of your system RAM (and preferably 1.5 times your RAM).

The reason I bring this up is, having no paging file can cause strange crashes to happen, even if at first glance it seems like your PC has plenty of RAM. Mine has 16 GB, yet at one time I was finding that other programs would crash when ARK was running (for example, I couldn't run both Ark and Firefox or Chrome at the same time). I was beating my head against a wall trying to figure out why. Then, I realized the paging file had been disabled when I was doing some other testing in the past, and had never been re-enabled. Once I did so, the crashes stopped.

Give this a try, anyway. And good luck.
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Date Posted: Nov 15, 2019 @ 11:13pm
Posts: 20