server not responding

[Le Zeplin]

My friend is hosting a dedicated server but i can't seem to connect, it says server not responding, I've put the IP address in the servers thing on steam but nothing is working, we have tried so much, using a server manager, forwarding ports etc but nothing.

Anyone have any idea or is it just not possible to play together this way?

[margalus]

Has anybody else tried connecting? If your friend has the correct ports forwarded properly to the correct computer is should work fine.

[Le Zeplin]

Originally posted by margalus:

Has anybody else tried connecting? If your friend has the correct ports forwarded properly to the correct computer is should work fine.

im the friend trying to connect and we did all that and it still said server not responding

[retsam1]

1. It could be a port issue either on their side or yours etc. It also could be a blocking issue by isp for certain ports or something else. Test that with a vpn if you want.

2. If your friend is attempting to play with adjusted/changed settings and mods, have your friend revert to default settings and no mod use and test access. If you can get on at that point, its either the choices of settings, mods, or both in some capacity causing the issues.

[Le Zeplin]

Originally posted by retsam1:

1. It could be a port issue either on their side or yours etc. It also could be a blocking issue by isp for certain ports or something else. Test that with a vpn if you want.

2. If your friend is attempting to play with adjusted/changed settings and mods, have your friend revert to default settings and no mod use and test access. If you can get on at that point, its either the choices of settings, mods, or both in some capacity causing the issues.

I definitely think it’s something to do with the ports, we’ve tried opening them on the firewall, Googling it etc but it doesn’t seem to work. Do you know how port forwarding works or have a good guide? We are kinda at our wits end in trying to get this to work which sucks

[Hammer Of Evil]

Originally posted by Le Zeplin:

Originally posted by retsam1:

1. It could be a port issue either on their side or yours etc. It also could be a blocking issue by isp for certain ports or something else. Test that with a vpn if you want.

2. If your friend is attempting to play with adjusted/changed settings and mods, have your friend revert to default settings and no mod use and test access. If you can get on at that point, its either the choices of settings, mods, or both in some capacity causing the issues.

I definitely think it’s something to do with the ports, we’ve tried opening them on the firewall, Googling it etc but it doesn’t seem to work. Do you know how port forwarding works or have a good guide? We are kinda at our wits end in trying to get this to work which sucks

undo whatever you did on the firewall. ark uses upnp passthrough, meaning once you allow ark to connect to the internet through the firewall, that's all you need to do on your computer's end.

your issue is with your router. you have to configure the router, not your firewall. just make sure shootergame.exe is on your allowed application list and you're fine.

[Le Zeplin]

Originally posted by Hammer Of Evil:

Originally posted by Le Zeplin:

I definitely think it’s something to do with the ports, we’ve tried opening them on the firewall, Googling it etc but it doesn’t seem to work. Do you know how port forwarding works or have a good guide? We are kinda at our wits end in trying to get this to work which sucks

undo whatever you did on the firewall. ark uses upnp passthrough, meaning once you allow ark to connect to the internet through the firewall, that's all you need to do on your computer's end.

your issue is with your router. you have to configure the router, not your firewall. just make sure shootergame.exe is on your allowed application list and you're fine.

we've honestly done everything and nothing has fixed it

[margalus]

You can look here for instructions on port forwarding.

https://portforward.com/

[Liralen]

Originally posted by Le Zeplin:

My friend is hosting a dedicated server but i can't seem to connect, it says server not responding, I've put the IP address in the servers thing on steam but nothing is working, we have tried so much, using a server manager, forwarding ports etc but nothing.

Anyone have any idea or is it just not possible to play together this way?

I'm assuming your friend can join the dedicated server just fine. Are they using the exact same method to connect that you are? If not, they should. If so, and you're using Steam to connect, first make sure that you're typing exactly what your friend types.

Sometimes the Steam method can be finicky and if I want to be absolutely certain that a server is publicly visible/accessible or not, I use https://www.battlemetrics.com/servers/ark. Only the name of the server is required to see it (if the name of the server is in red letters, it's offline or otherwise not available for outside access). In my experience, it's usually a problem that only the server operator can cure.

Edited Note: If the server does show up there, use battlemetrics to connect to it. If you can't, the problem may be with your system or something else you're doing wrong. Although it could be that the server operator enabled whitelists but didn't properly add you to it or passwords, and you have the password wrong. When operating servers, I've made the same mistakes myself.

[Le Zeplin]

Originally posted by Liralen:

Originally posted by Le Zeplin:

My friend is hosting a dedicated server but i can't seem to connect, it says server not responding, I've put the IP address in the servers thing on steam but nothing is working, we have tried so much, using a server manager, forwarding ports etc but nothing.

Anyone have any idea or is it just not possible to play together this way?

I'm assuming your friend can join the dedicated server just fine. Are they using the exact same method to connect that you are? If not, they should. If so, and you're using Steam to connect, first make sure that you're typing exactly what your friend types.

Sometimes the Steam method can be finicky and if I want to be absolutely certain that a server is publicly visible/accessible or not, I use https://www.battlemetrics.com/servers/ark. Only the name of the server is required to see it (if the name of the server is in red letters, it's offline or otherwise not available for outside access). In my experience, it's usually a problem that only the server operator can cure.

Edited Note: If the server does show up there, use battlemetrics to connect to it. If you can't, the problem may be with your system or something else you're doing wrong. Although it could be that the server operator enabled whitelists but didn't properly add you to it or passwords, and you have the password wrong. When operating servers, I've made the same mistakes myself.

its weird, if i host a dedicated server i can join it but my friend can't, if they host it they can join it but i can't.

thank you though we will try this!

[Le Zeplin]

Originally posted by margalus:

You can look here for instructions on port forwarding.

https://portforward.com/

yeah both of the ports on mine and my friends ends weren't open and we've tried to open them to no luck, i'll try everything the person below you suggested though! thank you

[Le Zeplin]

Originally posted by Liralen:

Originally posted by Le Zeplin:

My friend is hosting a dedicated server but i can't seem to connect, it says server not responding, I've put the IP address in the servers thing on steam but nothing is working, we have tried so much, using a server manager, forwarding ports etc but nothing.

Anyone have any idea or is it just not possible to play together this way?

I'm assuming your friend can join the dedicated server just fine. Are they using the exact same method to connect that you are? If not, they should. If so, and you're using Steam to connect, first make sure that you're typing exactly what your friend types.

Sometimes the Steam method can be finicky and if I want to be absolutely certain that a server is publicly visible/accessible or not, I use https://www.battlemetrics.com/servers/ark. Only the name of the server is required to see it (if the name of the server is in red letters, it's offline or otherwise not available for outside access). In my experience, it's usually a problem that only the server operator can cure.

Edited Note: If the server does show up there, use battlemetrics to connect to it. If you can't, the problem may be with your system or something else you're doing wrong. Although it could be that the server operator enabled whitelists but didn't properly add you to it or passwords, and you have the password wrong. When operating servers, I've made the same mistakes myself.

tried this site but the server doesn't come up even though its running and my friend can connect to it, any ideas?

[margalus]

If the ports aren't opened properly on the server it won't show up and nobody will be able to connect from the internet.

Are you sure your friend has the proper ports forwarded to the correct computer? You want to put a static ip on the server computer and then forward the ports used for the server to that computer.

[Liralen]

I agree with margalus, your friend most likely has not properly set up their router to forward the ports to the PC running their server.

There could be other reasons, but if the server isn't showing up on battlemetrics, that's the most likely place to start.

Once the server shows up there, that problem will have been cured, but if you still can't connect to it, the problem is then most likely a client/server mismatch, i.e., both the server and your client need to be using the same Ark version, as well as mods.

[Le Zeplin]

thank you, we will double check