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I do know that each server in a cluster needs to be linked properly (In Ark Server Manager's case, with a cluster ID). That needs to be done before you can transfer characters.
Uploading dinos and items do not require that the cluster be set up properly (you don't even need to be in a cluster to do that, which make Tek transmitters hugely powerful, even if not used in a cluster - you can use them to transfer huge quantities within just one server), so I'm pretty sure your cluster wasn't set up properly.
Then I don't know what to do else expect of setting the same clusterid on each server and theses settings in the GameUserSettings.ini:
PreventDownloadSurvivors=False
PreventDownloadItems=False
PreventDownloadDinos=False
PreventUploadSurvivors=False
PreventUploadItems=False
PreventUploadDinos=False
noTributeDownloads=False
Since the server is a linux headless maschine i cannot use the ark server manager
Being completely ignorant of the software you are using, I haven't a clue.