FATAL ERROR MESSAGE

[Dread]

I am so upset and frustrated! I have not been able to log in for the last 4 days... I keep getting "fatal error" I have tried everything from uninstalling/reinstalling to reinstalling Windows... nothing seems to help.. the fatal error is a kern32dll file.... any suggestions??

[Dj DNA]

Originally posted by renie86:

I am so upset and frustrated! I have not been able to log in for the last 4 days... I keep getting "fatal error" I have tried everything from uninstalling/reinstalling to reinstalling Windows... nothing seems to help.. the fatal error is a kern32dll file.... any suggestions??

Can you post your full specs and the full crash log ???

[Dread]

Originally posted by Dj DNA:

Originally posted by renie86:

I am so upset and frustrated! I have not been able to log in for the last 4 days... I keep getting "fatal error" I have tried everything from uninstalling/reinstalling to reinstalling Windows... nothing seems to help.. the fatal error is a kern32dll file.... any suggestions??

Can you post your full specs and the full crash log ???

it will not allow me to post a copy of it but the part that starts the trouble is:
KERNEL32.DLL!UnknownFunction (0x0007ffde7dd7034) + 0 bytes
ntdll.dll!UnknownFunction (0x00007ffde9c7cec1) + 0 bytes
ntdll.dll!UnknownFunction (0x00007ffde9c7cec1) + 0 bytes

[Dread]

Originally posted by Tomy142.♥♥♥♥♥♥♥♥.com:

Fatal error!VERSION: 315.3 ShooterGame.exe!APrimalDinoCharacter::Stasis() (0x00007ff64210cd6b) + 8 bytes [f:\build\trunknew\projects\shootergame\source\shootergame\private\primaldinocharacter.cpp:2588]ShooterGame.exe!UWorld::LoadFromFile() (0x00007ff6444047b0) + 0 bytes [f:\build\trunknew\engine\source\runtime\engine\private\world.cpp:6602]ShooterGame.exe!AShooterGameMode::LoadWorld() (0x00007ff6428981b1) + 2619 bytes [f:\build\trunknew\projects\shootergame\source\shootergame\private\shootergamemode.cpp:2480]ShooterGame.exe!AShooterGameMode::InitGame() (0x00007ff64285ef56) + 0 bytes [f:\build\trunknew\projects\shootergame\source\shootergame\private\shootergamemode.cpp:1298]ShooterGame.exe!UWorld::InitializeActorsForPlay() (0x00007ff6443f8a8a) + 43 bytes [f:\build\trunknew\engine\source\runtime\engine\private\world.cpp:3218]ShooterGame.exe!UEngine::LoadMap() (0x00007ff6443cef79) + 0 bytes [f:\build\trunknew\engine\source\runtime\engine\private\unrealengine.cpp:10219]ShooterGame.exe!UEngine::Browse() (0x00007ff6443c9c1d) + 46 bytes [f:\build\trunknew\engine\source\runtime\engine\private\unrealengine.cpp:8907]ShooterGame.exe!UEngine::TickWorldTravel() (0x00007ff6443ca910) + 68 bytes [f:\build\trunknew\engine\source\runtime\engine\private\unrealengine.cpp:9079]ShooterGame.exe!UGameEngine::Tick() (0x00007ff644114433) + 0 bytes [f:\build\trunknew\engine\source\runtime\engine\private\gameengine.cpp:1146]ShooterGame.exe!FEngineLoop::Tick() (0x00007ff641c52d4c) + 0 bytes [f:\build\trunknew\engine\source\runtime\launch\private\launchengineloop.cpp:2432]ShooterGame.exe!GuardedMain() (0x00007ff641c4d39c) + 0 bytes [f:\build\trunknew\engine\source\runtime\launch\private\launch.cpp:140]ShooterGame.exe!GuardedMainWrapper() (0x00007ff641c542da) + 5 bytes [f:\build\trunknew\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]ShooterGame.exe!WinMain() (0x00007ff641c54429) + 8 bytes [f:\build\trunknew\engine\source\runtime\launch\private\windows\launchwindows.cpp:213]ShooterGame.exe!__tmainCRTStartup() (0x00007ff64543e711) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]KERNEL32.DLL!UnknownFunction (0x00007ffa73a07c24) + 0 bytes [UnknownFile:0]ntdll.dll!UnknownFunction (0x00007ffa73c2cea1) + 0 bytes [UnknownFile:0]ntdll.dll!UnknownFunction (0x00007ffa73c2cea1) + 0 bytes [UnknownFile:0 [/quote]

[Dread]

@dj DNA the above post is what I am also seeing...

[retsam1]

This is a stasis issue. Use the launch command -preventhibernation for your single player game and that should help.

[Dread]

Originally posted by retsam1:

This is a stasis issue. Use the launch command -preventhibernation for your single player game and that should help.

I tried that... still crashed

[Dread]

i reinstalled the game and reinstalled windows 10... trying to update my video graphics driver and test it again

[retsam1]

If you are using modded content, list all mods by name.

Go to the steam help menu and click "system information" and copy paste all that information here too so we can see what steam detects for your rig and any potential discrepancies.

[Dread]

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: GA-78LMT-S2
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-4300 Quad-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3817 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: ATI Radeon 3000 Graphics
DirectX Driver Name: nvldumd.dll
Driver Version: 8.970.100.9001
DirectX Driver Version: 27.21.14.5671
Driver Date: 1 13 2015
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1050
VendorID: 0x10de
DeviceID: 0x1c81
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 512 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 15869 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 952835 Mb
Largest Free Hard Disk Block: 574856 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 80b2cf117b5310dd392ad8cdecfc92c091dd0325
Disk serial number hash: 159c30e6

[Dread]

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[Dread]

sorry, it took me a bit to gather all the info...

[𝔇ave]

if the -preventhibernation thing doesn't work then i'd suggest removing any mod that adds or replaces vanilla creatures. back up your save file before you do

[Lethal]

That crash does indicate that you are not preventing hibernation.

Curiously, your Driver does not match your DirectX card. Did you plug your monitor into your Motherboard slot and not the GPU slot?

[retsam1]

1. According to the steam detected information, you potentially have your monitor plugged into your motherboard's socket for the onboard graphics and not the actual graphic card's port. This is reflected in info.



2. Make sure you go to the nvidia website and download the geforce experience program to not only help you download properly driver updates but also to help you play the game within the means of the limitations of your graphics card(low end).

3. Some of the mods on your list are old/abandoned/broken. I suggest you go to their workshop pages and carefully sort out which.

[Gran]

Originally posted by renie86:

Operating System Version:
Windows 10 (64 bit)

DirectX Driver Version: 27.21.14.5671
Driver Date: 1 13 2015

DirectX Card: NVIDIA GeForce GTX 1050

Primary VRAM: 512 MB

Those Parts in your Systeminformation doesn't make sense at all.
I would start by checking GPU Driver and DirectX Driver.


and somehow i hardly doubt that you have the same Crash as Tommy, cause you just focused at the Kernel Part which is rather irrelevant.
So please post the full crash log. You can find it under:

<install drive>:\Steam\steamapps\common\ARK\ShooterGame\Saved\Logs

open the newest file with the ".crashstack" ending, you can open them in the notepad, copy and paste here.