BattleEye doesn't work

[HornedGriffin]

All the time I try to launch ARK it says "BattleEye error. Generic error" or something like that.
Help?

[HornedGriffin]

UPDATE:
It says:

15:08:24: Starting BattlEye Service...

15:08:25: Failed to initialize BattlEye Service: Generic Error.

[Boomer Voncannon]

You will probably need to file a support ticket at survivetheark.com. I don’t think Battleeye issues are the kind of thing forum regulars are likely to be able to help with, but I could be wrong.

[HornedGriffin]

Originally posted by Boomer Voncannon:

You will probably need to file a support ticket at survivetheark.com. I don’t think Battleeye issues are the kind of thing forum regulars are likely to be able to help with, but I could be wrong.

I'm so sorry to bother you, but...
Can you tell me how do I do it? I almost not have any clue about this...

[Bar0th]

Here is how to do a complete clean reinstall of BattlEye for Ark:

With the game shut down, open your Steam Library, right click on Ark, and click Uninstall BattlEye.

Once finished, right click Ark again, click Properties, then on the Local Files tab, click Browse Local Files.

This should open a folder like:
<steam path>\Steam\steamapps\common\ARK

Now, navigate to:
<steam path>\Steam\steamapps\common\ARK\ShooterGame\Binaries\Win64\BattlEye

It should contain the following files (you may not see the file extensions):
BEClient_x64.dll
BELauncher.ini
BEServer_x64.dll
BEService_x64.exe
EULA.txt
Install_BattlEye.bat
Privacy.txt
Uninstall_BattlEye.bat

Delete everything in this folder. Once done, back to the Ark properties / Local Files tab, and click Verify Integrity of Game Files.

Once finished, launch the game, and BattlEye should reinstall.

[HornedGriffin]

Originally posted by Bar0th:

Here is how to do a complete clean reinstall of BattlEye for Ark:

With the game shut down, open your Steam Library, right click on Ark, and click Uninstall BattlEye.

Once finished, right click Ark again, click Properties, then on the Local Files tab, click Browse Local Files.

This should open a folder like:
<steam path>\Steam\steamapps\common\ARK

Now, navigate to:
<steam path>\Steam\steamapps\common\ARK\ShooterGame\Binaries\Win64\BattlEye

Delete everything in this folder. Once done, back to the Ark properties / Local Files tab, and click Verify Integrity of Game Files.

Once finished, launch the game, and BattlEye should reinstall.

Ok, I'll try later. Thanks man ^^

[Lori37]

just remove the BattlEye folder and restart the game....

[HornedGriffin]

Originally posted by Bar0th:

Here is how to do a complete clean reinstall of BattlEye for Ark:

With the game shut down, open your Steam Library, right click on Ark, and click Uninstall BattlEye.

Once finished, right click Ark again, click Properties, then on the Local Files tab, click Browse Local Files.

This should open a folder like:
<steam path>\Steam\steamapps\common\ARK

Now, navigate to:
<steam path>\Steam\steamapps\common\ARK\ShooterGame\Binaries\Win64\BattlEye

It should contain the following files (you may not see the file extensions):
BEClient_x64.dll
BELauncher.ini
BEServer_x64.dll
BEService_x64.exe
EULA.txt
Install_BattlEye.bat
Privacy.txt
Uninstall_BattlEye.bat

Delete everything in this folder. Once done, back to the Ark properties / Local Files tab, and click Verify Integrity of Game Files.

Once finished, launch the game, and BattlEye should reinstall.

Originally posted by El Gamer Desafortunado:

Originally posted by Bar0th:

Here is how to do a complete clean reinstall of BattlEye for Ark:

With the game shut down, open your Steam Library, right click on Ark, and click Uninstall BattlEye.

Once finished, right click Ark again, click Properties, then on the Local Files tab, click Browse Local Files.

This should open a folder like:
<steam path>\Steam\steamapps\common\ARK

Now, navigate to:
<steam path>\Steam\steamapps\common\ARK\ShooterGame\Binaries\Win64\BattlEye

Delete everything in this folder. Once done, back to the Ark properties / Local Files tab, and click Verify Integrity of Game Files.

Once finished, launch the game, and BattlEye should reinstall.

Ok, I'll try later. Thanks man ^^

Thanks! ^^ Now I can play again!!

[EchoOfBlood]

does this process fix the battle eye query timeout problem?

[76561199418627359]

This thread was quite old before the recent post, so we're locking it to prevent confusion.