Help!

[joykidd12]

Every time i try to start Ark this is the message i get.
The procedure entry point could not be located in the in the dynamic link library.

[bazingaArk]

maybe the shootergame.exe is blocked by your virus software look in the quarantine if something from ark is blocked

[joykidd12]

That was a good idea but i just looked and thats not it. I even uninstalled and reinstalled ark last night to see if that would help.

[retsam1]

Originally posted by joykidd12:

That was a good idea but i just looked and thats not it. I even uninstalled and reinstalled ark last night to see if that would help.

Right but did you try completely uninstalling your virus software(not only disabling it)?

Also, do you have Ark and Steam on two seperate drives? Perhaps you need to have them on the same.

[Juanatack]

Hi, I have exactly same problem, and it is not the antivirus 100%, anyone can help? I tried removing my saved games in host, installing and uninstalling Ark, battleye... since last update I can´t play.

[retsam1]

Originally posted by akyjuanjito:

Hi, I have exactly same problem, and it is not the antivirus 100%, anyone can help? I tried removing my saved games in host, installing and uninstalling Ark, battleye... since last update I can´t play.

A quick google search for you should indicate that not uncommonly this is due to various antivirus programs such as bullguard in the past.

But other programs can cause it too.

Its essentially a corrupt DLL.

While uninstalling and reinstalling Ark could fix it, it is actually perhaps better to right click ark in your library, then properties, then local and then verify integrity of local game files.

When you do that, do it not once but over and over, back to back(ie dont go in the game) UNTIL you get 0 files being required to be redone. Sometimes this is a placebo but there are some instances when we get major updates that your download there of has been corrupted, and doing this resolves it.

[joykidd12]

I have tried verifying integrity twice and there's always 2 files fixed. I will keep trying that might work.

[retsam1]

Originally posted by joykidd12:

I have tried verifying integrity twice and there's always 2 files fixed. I will keep trying that might work.

Sometimes this is due to the dynamics involved with the menu for the server lists to get the 2-3 files done over and over.

However at the very least trying to get it to 0 helps to eliminate it as a source for the corrupted dll.

[Bowseroppo (She/Her)]

Same thing here but as soon as i connect to a server i get booted to the menu

[bazingaArk]

Maybe try to update your graphics driver

[joykidd12]

I've done that to, it's all up to date.

[retsam1]

Originally posted by Bowseroppo:

Same thing here but as soon as i connect to a server i get booted to the menu

That is not the same thing. That is a different issue either due to not having your ping set 250 and below in steams interface or the server you're attempting to join has any number of its own issues.

[retsam1]

Originally posted by joykidd12:

I've done that to, it's all up to date.

For the sake of clarity, go to the steam help menu, click system information, and then copy paste -all- that information here so we can see if there are any potential discrepancies that --Steam-- detects. Someone just today swore they had their drivers up to date yet had not done so in 3 years once that info was correctly looked at(just one random example).

[joykidd12]

Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: MS-AEA111
Form Factor: Desktop
Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz
CPU Family: 0x6
CPU Model: 0x5e
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 2304 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 960M
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.9077
DirectX Driver Version: 23.21.13.9077
Driver Date: 1 23 2018
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 960M
VendorID: 0x10de
DeviceID: 0x139b
Revision: 0xa2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.51" x 11.54" (23.50" diag)
52.1cm x 29.3cm (59.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 12193 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 926680 Mb
Largest Free Hard Disk Block: 91184 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 5fc6651931a3c7f55921449c200c2e33e843f711
Disk serial number hash: 806ec8ba

[retsam1]

Driver Date: 1 23 2018

Just something to readily point out but having not updated your graphic card driver in 2 years and close to 30 updates is rather embarrassingly bad.

So NO you did not update your graphic card driver. This is why we ask for accurate information because people such as yourself tend to make these sorts of mistakes. Current nvidia driver dates should be for May 2020 or so.

Your "desktop" is actually a laptop thrown into a desktop chassis. Your cpu and gpu are laptop iterations(and thus in quality a step below their true desktop iterations.). This is/was a common ploy by some manufacturers or retail outlets to sell cheap models making people think they were getting more for a deal when it was the complete opposite. APU rigs were the worst for that back around the same time as when you bought yours.

Get the nvidia geforce program from the nvidia website. Have it then properly download and install your graphic card update. Then have it set the recommended settings for your graphic card for playing ark(as I suspect you're probably playing on settings way higher anyway.

Keep in mind too tthose settings are for default play. Playing on super boosted, modded content, or urban sprawl servers means settings must be put much lower for your rig's limitations.

Your rig is consider low end for playing ark, one of the most demanding games on rigs on the market. Keep that in mind and ground your expectations accordingly.


Take care of the above and lets see if anything improves.

[joykidd12]

I went into my device manager and to the graphic card driver and tried updating it. This was just Sunday i did this. It says it has the most recent and won't allow me to go any further. I try to keep everything updated. I actually thought this was a good gaming computer. At least thats what i was told when i bought it anyhow. No i'm not as computer savy as most. I will do what you recommend. Hopefully that will help. I'm rather disappointed my computer i paid over 2,000 for is crap!