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1. Stop spam bumping. Thats a sure fire way to get in trouble.
2. Ark doesnt have region restricting. We can play from anywhere on Steam. If your friend however isnt on steam then that may be why you cant play because only steam players can play on steam. Steam is a closed platform, ps4 closed, and xbox and win10UWP only version from the microsoft store can play with xbox players.
3. If your friend has a steam account and you are attempting to play a non dedicated server session with them, there is likely other issues occurring, anything from their failing to properly forward ports, you or they having firewall issues, webroot (must be deleted from comp as it prevents playing), and more. Similar things with regards to other servers as well.
4. Use battlemetrics website to find servers(such as where you and your friend can play(again if they're using a steam ark account too).
Thank you for your reply