Can Not See my Server after Stupid Update.

[Shrike]

This happens so far every single time Ark decides to update. I do truly love the game, but i hate how its weirdly buggy and crashy. In any case i see some topics on this but i was wondering if anyone was having the same issue on Host Havoc servers. They are in general really good to me and are very stable, that is until a update. I have tried to update my server like 4 times and all seem successful but i dont know if its successful in updateing the old files or the new update. In anycase if anyone has suggestions i would greatly appreciate it. Sorry for a bit of a rant kinda frustrated this evening. Probably due to be locked in for so long. Anywho thank you for any help. :)

[DingDongDanger]

Is it an unofficial, dedicated, or something other than official/singleplayer? If so, the reason is because the server needs to be updated to the most recent version. Even if YOUR game is updated the server still has to be updated each time. It probably just takes them a minute to take the server down and update it each time.

[Vesuvius]

is your server showing the current patch = 310.11

[Shrike]

Originally posted by DingDongDanger:

Is it an unofficial, dedicated, or something other than official/singleplayer? If so, the reason is because the server needs to be updated to the most recent version. Even if YOUR game is updated the server still has to be updated each time. It probably just takes them a minute to take the server down and update it each time.

I have in fact updated the server. I did it 4 times and after each time i waited till fully loaded and steam could see my server. Then i opened Ark and went to my favorites and it was not there despite steam being able to see my server. I then tried to log into my server view the steam window you get to when you go to view, then servers and then clicking on the loaded server that shows active in my favorites list. It then informs be that it can not connect to server once the game loads in. Also sorry it is a unofficial private server that i rented from Host Havoc.

Originally posted by Vesuvius:

is your server showing the current patch = 310.11

I am currently trying to find if it did update to 310.11 but i am having trouble locating it on the info panel on the host havoc site. I may in fact be blind to it since i seem to never find what i am looking for despite it being right in front of my face, but i will keep looking. Thank you for the suggestion.

[Gran]

Originally posted by Shrike:

This happens so far every single time Ark decides to update. I do truly love the game, but i hate how its weirdly buggy and crashy. In any case i see some topics on this but i was wondering if anyone was having the same issue on Host Havoc servers. They are in general really good to me and are very stable, that is until a update. I have tried to update my server like 4 times and all seem successful but i dont know if its successful in updateing the old files or the new update. In anycase if anyone has suggestions i would greatly appreciate it. Sorry for a bit of a rant kinda frustrated this evening. Probably due to be locked in for so long. Anywho thank you for any help. :)

with due respect if that happen every single time, you might want to reconsider your method of updating or the whole admin thing.
Just saw you're using host havoc, then you just need to ask you this, how comes nearly everyone hosting ARK themselves does not run into problems every single update?

[Shrike]

Originally posted by Gran:

Originally posted by Shrike:

This happens so far every single time Ark decides to update. I do truly love the game, but i hate how its weirdly buggy and crashy. In any case i see some topics on this but i was wondering if anyone was having the same issue on Host Havoc servers. They are in general really good to me and are very stable, that is until a update. I have tried to update my server like 4 times and all seem successful but i dont know if its successful in updateing the old files or the new update. In anycase if anyone has suggestions i would greatly appreciate it. Sorry for a bit of a rant kinda frustrated this evening. Probably due to be locked in for so long. Anywho thank you for any help. :)

with due respect if that happen every single time, you might want to reconsider your method of updating or the whole admin thing.
Just saw you're using host havoc, then you just need to ask you this, how comes nearly everyone hosting ARK themselves does not run into problems every single update?

You do make a good point. What service would you recommend, i tried Survival Servers but did not enjoy that one bit. But those are the only two services.

[Shrike]

I am currently speaking with Host Havoc support. I will inform if a solution is found.

[Gran]

Originally posted by Shrike:

Originally posted by Gran:

with due respect if that happen every single time, you might want to reconsider your method of updating or the whole admin thing.
Just saw you're using host havoc, then you just need to ask you this, how comes nearly everyone hosting ARK themselves does not run into problems every single update?

You do make a good point. What service would you recommend, i tried Survival Servers but did not enjoy that one bit. But those are the only two services.

Can't recommend any of them due to no experience with them at all, always hosted Servers on my own hardware. But that's why i can say from experience that there is rarely a problem with updating.

[Lt.Krunch]

Originally posted by Gran:

Originally posted by Shrike:

You do make a good point. What service would you recommend, i tried Survival Servers but did not enjoy that one bit. But those are the only two services.

Can't recommend any of them due to no experience with them at all, always hosted Servers on my own hardware. But that's why i can say from experience that there is rarely a problem with updating.

As long as someone is willing to learn how to set it up and maintain it, sure. But for your average person, hosting their own server is just too much of a chore and it's worth the $10-$40 a month for a more simplified experience, though if this is a common occurence with your host, might be worth going with a different option OP. I run my own server and definitely recommend it, but only if you're interested and willing to put in the additional time to learn the ins and outs of doing things yourself.

[Gran]

Originally posted by Lt.Krunch:

Originally posted by Gran:

Can't recommend any of them due to no experience with them at all, always hosted Servers on my own hardware. But that's why i can say from experience that there is rarely a problem with updating.

As long as someone is willing to learn how to set it up and maintain it, sure. But for your average person, hosting their own server is just too much of a chore and it's worth the $10-$40 a month for a more simplified experience, though if this is a common occurence with your host, might be worth going with a different option OP. I run my own server and definitely recommend it, but only if you're interested and willing to put in the additional time to learn the ins and outs of doing things yourself.

well at least on a windows machine the use of the ArkServerManager flattens the learning curve, on self hosting and maintaining, drastically. You get an UI, MouseOver Tooltip, automated ARK and Mod Updates (with in-game notifications) with the option to backup Serverfiles. Basically everything you need is covered with out learning anything, you just need to read.
Well comes at the price of being ♥♥♥♥♥♥ if it comes to troubleshooting when something went wrong tho.

[Vesuvius]

Originally posted by Shrike:

You do make a good point. What service would you recommend, i tried Survival Servers but did not enjoy that one bit. But those are the only two services.

Gportal and Streamline are (imo) better hosts then HH.....

the server patch number should be right there on your server control panel

[Shrike]

So for an update, after talking they did this because i seemed to be locked out from deleteing this folder.

Jeffery M. Staff

Hello ******,
Please make sure your server files are fully validated.

Server file validation:

Please stop the server.
Open the file manager.
Once opened, locate and delete the steam apps folder.
Once deleted, please run the Server Files Update icon from within your panel.

Thanks,

Jeffery M. - Support Technician
Follow us on Twitter: https://twitter.com/hosthavoc

After that i ran the update tool which took ages but actually cleared up the problem. I do very much thank you all for your help and suggestions. I will definitely be looking into some of you cool suggestions. Thanks again.

[DingDongDanger]

I don't even use ark server manager, I run a dedicated through SteamCMD, I run into the occasional headache but it's honestly easy enough to where it's not worth money to have a 3rd party host. Glad that solution worked for you though! Hopefully it doesn't break again any time soon :P

[vreemdevriend]

Originally posted by Gran:

Originally posted by Lt.Krunch:

As long as someone is willing to learn how to set it up and maintain it, sure. But for your average person, hosting their own server is just too much of a chore and it's worth the $10-$40 a month for a more simplified experience, though if this is a common occurence with your host, might be worth going with a different option OP. I run my own server and definitely recommend it, but only if you're interested and willing to put in the additional time to learn the ins and outs of doing things yourself.

well at least on a windows machine the use of the ArkServerManager flattens the learning curve, on self hosting and maintaining, drastically. You get an UI, MouseOver Tooltip, automated ARK and Mod Updates (with in-game notifications) with the option to backup Serverfiles. Basically everything you need is covered with out learning anything, you just need to read.
Well comes at the price of being ♥♥♥♥♥♥ if it comes to troubleshooting when something went wrong tho.

I use ASM and my server hasn't been working since the update. do you perhaps know how to fix this? don't know if this is the right place to ask, but I'm at the end of my rope

[Vesuvius]

Originally posted by Shrike:

So for an update, after talking they did this because i seemed to be locked out from deleteing this folder.

Jeffery M. Staff

Hello ******,
Please make sure your server files are fully validated.

Server file validation:

Please stop the server.
Open the file manager.
Once opened, locate and delete the steam apps folder.
Once deleted, please run the Server Files Update icon from within your panel.

Thanks,

Jeffery M. - Support Technician
Follow us on Twitter: https://twitter.com/hosthavoc

After that i ran the update tool which took ages but actually cleared up the problem. I do very much thank you all for your help and suggestions. I will definitely be looking into some of you cool suggestions. Thanks again.

Yep... this is the cut and paste standard for hosts that use the generic control panel

[Shrike]

Originally posted by MortyleFleur:

Originally posted by Gran:

well at least on a windows machine the use of the ArkServerManager flattens the learning curve, on self hosting and maintaining, drastically. You get an UI, MouseOver Tooltip, automated ARK and Mod Updates (with in-game notifications) with the option to backup Serverfiles. Basically everything you need is covered with out learning anything, you just need to read.
Well comes at the price of being ♥♥♥♥♥♥ if it comes to troubleshooting when something went wrong tho.

I use ASM and my server hasn't been working since the update. do you perhaps know how to fix this? don't know if this is the right place to ask, but I'm at the end of my rope

Is ASM a server rental service. If so you may want to try there tech support so that they can delete the file that my server tech suggested. Then reupdate your server files like your doing a normal update. That was the only thing that worked for me, unfortunately with my very limited knowledge that's the very limit of my usefulness in said matters.