Dedicated server: friends cant join 'the server not responding'

[Mellanie94]

I try to run a dedicated server with Ark Server Manager. I have portforwarded the ports 7777, 7778, and 27015. In my firewall and my Router.

I updated the server and started it. I see the server in my steam list and I can play in the server but my friends see 'the server not responding.' Server manager availability say: waiting for publication.

I tried to turn of my firewall but no difference.

My router brand is: ZyXEL
the wifi is turned off but the lan is active.

We have another router too for wifi. But my pc is not connected to that internet connection or router. Made a static IP adress (I think) and friends try to log in through my public IP.

no mods are currently running on that server.

Any help will be much appreciated.

[Mellanie94]

up

[dszombiex]

I was having similar problems, no amount of port forwarding helped. I had to enable Raw Sockets for people to finally be able to join.

[crimsondrac]

Have you turned off the Windows firewall to see if that is the cause? If you are running windows firewall, you have to open the same ports on your PC. If you do not know how, then you will have to turn it off to see if it is blocking out other players.

[𝓝𝓪𝓬𝓱𝓸𝓫𝓸𝓲]

Issues with port forwarding are tricky. Typically, the issue can boil down to being incorrectly forwarded or your local firewall (windows firewall) blocking the connection. I've personally had issues with forwarding ports but still would not work until my Windows firewall was disabled.

Also, make sure you are using the correct public IP. We use ipchicken at work and it works pretty well.

Additionally, you'll be able to see your own server because it runs on LAN and does not require forwards as you're not going over the internet.

Have you hosted any dedicated servers from your network before?

[Mellanie94]

Originally posted by dszombiex:

I was having similar problems, no amount of port forwarding helped. I had to enable Raw Sockets for people to finally be able to join.

i not really know what raw sockets isi have not yet seen it in the options

Originally posted by crimsondrac:

Have you turned off the Windows firewall to see if that is the cause? If you are running windows firewall, you have to open the same ports on your PC. If you do not know how, then you will have to turn it off to see if it is blocking out other players.

I made port forward in the windows fire wall, i have turned off my virus scanner 'AVG'
I cant remember that i totaly turned off the windows firewall. Maybe i can try that.

Originally posted by 𝓝𝓪𝓬𝓱𝓸𝓫𝓸𝓲:

Also, make sure you are using the correct public IP. We use ipchicken at work and it works pretty well.

Additionally, you'll be able to see your own server because it runs on LAN and does not require forwards as you're not going over the internet.

Have you hosted any dedicated servers from your network before?

yes i hope i have the right public ip haha
i have googled the ipchicken and see some information, the public ip is the same that i found.

can it harm to post a printscreen what ipchicken said? or do i need to hide someting?

i also do not really know what i need to choose here i had tryed the first one. but yea...
see url for picture: https://prnt.sc/rubfgq

i had a portal knights server before but not anymore now. it worked if i had direct conection with the first router we have. but we have now a new router for internet.

[dszombiex]

Originally posted by sharonb_1994:

Originally posted by dszombiex:

I was having similar problems, no amount of port forwarding helped. I had to enable Raw Sockets for people to finally be able to join.

i not really know what raw sockets isi have not yet seen it in the options

Are you using any server manager software?

[Gran]

well seeing that you named it ARK 7777 TCP, the solution might be to tell you that ARK doesn't use TCP but UDP

edit: and that you also need to forward 27015 (UDP)

[Mellanie94]

Originally posted by dszombiex:

Originally posted by sharonb_1994:

i not really know what raw sockets isi have not yet seen it in the options

Are you using any server manager software?

yes i use Ark Server Manager. on my windows 10

[Mellanie94]

i have set separated versions UDP and one for TCP i also can do both.

edit: i used 7777, 7778 and 27015 i also tryed 27016

[dszombiex]

Originally posted by sharonb_1994:

Originally posted by dszombiex:

Are you using any server manager software?

yes i use Ark Server Manager. on my windows 10

https://imgur.com/a/etGdsww

[Mellanie94]

Originally posted by dszombiex:

Originally posted by sharonb_1994:

yes i use Ark Server Manager. on my windows 10

https://imgur.com/a/etGdsww

i gonna try it :D
i set my router poorts now on 7777-7778 and 27015 UDP only
i turned off my windows firewall

lets update en try, take some time :D
i let you know if the loading is done

[dszombiex]

Originally posted by sharonb_1994:

Originally posted by dszombiex:

https://imgur.com/a/etGdsww

i gonna try it :D
i set my router poorts now on 7777-7778 and 27015 UDP only
i turned off my windows firewall

lets update en try, take some time :D
i let you know if the loading is done

With Raw Sockets you might also have to forward 27016

[Mellanie94]

do you think this okey so? (see url for picture)

https://prnt.sc/ruc7vt

https://prnt.sc/ruc8tc

[dszombiex]

Originally posted by sharonb_1994:

do you think this okey so? (see url for picture)

https://prnt.sc/ruc7vt

https://prnt.sc/ruc8tc

Looks ok. Your friends might have to use the "Friends" filter while browsing servers to find your server assuming you've joined and are playing.

[Mellanie94]

Originally posted by dszombiex:

Originally posted by sharonb_1994:

do you think this okey so? (see url for picture)

https://prnt.sc/ruc7vt

https://prnt.sc/ruc8tc

Looks ok. Your friends might have to use the "Friends" filter while browsing servers to find your server assuming you've joined and are playing.

we tried with steam server list to find it there first is that differend then directly in ark game?