ARK: Survival Evolved

ARK: Survival Evolved

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Domoth Jul 20, 2018 @ 12:58pm
Stuck on snapshot 16
Hey, Ive got a problem. so i have to play in low memory mode, but i freeze at snapshot 16 as i load in, and its just a crazy circle. I load all my mods then time out, so i retry and all the mods auto load but then i get the snapshot 16-error then i crash. And before you start saying " yeah me too" thats not what im looking for please only post fixes or replies thank you.
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Showing 1-15 of 25 comments
twitch.tv/TehEmoGurl (Banned) Jul 20, 2018 @ 1:02pm 
Originally posted by BlackTortoise:
Hey, Ive got a problem. so i have to play in low memory mode, but i freeze at snapshot 16 as i load in, and its just a crazy circle. I load all my mods then time out, so i retry and all the mods auto load but then i get the snapshot 16-error then i crash. And before you start saying " yeah me too" thats not what im looking for please only post fixes or replies thank you.

After clicking "Ok" on the error message it will auto-copy it to your clipboard. Right click and paste it here.

Also on the main steam window at the top go to "Help" then "System Information" and copy and paste the full thing here.

Have you previously been able to load in? If so, when did the problem start and how long have you been playing without the problem?
Seikuri Jul 20, 2018 @ 1:24pm 
Is it in your singleplayer? if so maybe your world got corrupted and you need to delete the current save and rename an older backup file and try to load it again
Domoth Jul 20, 2018 @ 1:58pm 
Its a modded-server someone else runs. I was trying to get the error but ark shat on my laptop and it made me get the blue screen of death. it got up to 4k+mb of memory with "extremly-low memory mode" like wth, i was trying to get a screen shot to add on. I sat her for an hour trying to get that ♥♥♥♥♥♥♥ error message ( sorry im kinda pissed, not at any of you just 1) Ark and 2) my laptop ) Ill post my specs but idk if i can wast a whole nother ♥♥♥♥♥♥♥ hour of time waiting for this ♥♥♥♥♥♥♥♥.i cant even tab out when im loading in, and when it "crashes" my laptop goes as slwo as molasssis in a ♥♥♥♥♥♥♥ blizzard. I almost got into the game then it went white and froze then it started shatting itself. so idk heres my specs hopefullythat helps us figure out something, stupid ♥♥♥♥..

-------------------------------------------

Computer Information:
Manufacturer: Alienware
Model: Alienware 15 R3
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2496 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 630
DirectX Driver Name: nvldumd.dll
Driver Version: 22.20.16.4836
DirectX Driver Version: 24.21.13.9811
Driver Date: 10 17 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060
VendorID: 0x10de
DeviceID: 0x1c60
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers / Headphones (Realtek

Memory:
RAM: 8061 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 952903 Mb
Largest Free Hard Disk Block: 537764 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected





Originally posted by TehEmoGurl:
Originally posted by BlackTortoise:
Hey, Ive got a problem. so i have to play in low memory mode, but i freeze at snapshot 16 as i load in, and its just a crazy circle. I load all my mods then time out, so i retry and all the mods auto load but then i get the snapshot 16-error then i crash. And before you start saying " yeah me too" thats not what im looking for please only post fixes or replies thank you.

After clicking "Ok" on the error message it will auto-copy it to your clipboard. Right click and paste it here.

Also on the main steam window at the top go to "Help" then "System Information" and copy and paste the full thing here.

Have you previously been able to load in? If so, when did the problem start and how long have you been playing without the problem?
twitch.tv/TehEmoGurl (Banned) Jul 20, 2018 @ 2:52pm 
There's ur problem #Alienware xD

All jokes aside though. Sounds like a possible overheat problem which wouldn't be suprising on a laptop.

I would suggest grabbing OpenHardwareMonitor and tell it to log the CPU and GPU core temeratures to a text file. then let it crash again and check the log file to see if it crashed with either of them above operational temeratures.

If the temeratures are not getting too high let us know and i'll have you send me the memory dum from your blue screen so i can analyse it and see if it gives any clues as to the cause of the crashes.

Also, try single-layer or an un-modded official server and see if you get the issue there
Leviathan Jul 20, 2018 @ 2:56pm 
Ok... from reading the specs, It LOOKS like you're using your CPU's integrated graphics instead of the GTX 1060? Also yeah... Alienware...
twitch.tv/TehEmoGurl (Banned) Jul 20, 2018 @ 2:59pm 
Originally posted by Leviathan:
Ok... from reading the specs, It LOOKS like you're using your CPU's integrated graphics instead of the GTX 1060? Also yeah... Alienware...

I believe in windows 10 the OS automatically uses the integrated chip, but once a DirectX heavy applications runs it should automatically use the dedicated GPU.

Easiest way to test this for the OP is to set in nVidia control panel for it to show the GPU indicator in use when a graphical application is opened.
Last edited by twitch.tv/TehEmoGurl; Jul 20, 2018 @ 2:59pm
Domoth Jul 20, 2018 @ 3:08pm 
Originally posted by TehEmoGurl:
Originally posted by Leviathan:
Ok... from reading the specs, It LOOKS like you're using your CPU's integrated graphics instead of the GTX 1060? Also yeah... Alienware...

I believe in windows 10 the OS automatically uses the integrated chip, but once a DirectX heavy applications runs it should automatically use the dedicated GPU.

Easiest way to test this for the OP is to set in nVidia control panel for it to show the GPU indicator in use when a graphical application is opened.
My boyfriend understood what you said and switched it over to the GTX 1060, so well see what happens.
Domoth Jul 20, 2018 @ 3:12pm 


Originally posted by TehEmoGurl:
There's ur problem #Alienware xD

All jokes aside though. Sounds like a possible overheat problem which wouldn't be suprising on a laptop.

I would suggest grabbing OpenHardwareMonitor and tell it to log the CPU and GPU core temeratures to a text file. then let it crash again and check the log file to see if it crashed with either of them above operational temeratures.

If the temeratures are not getting too high let us know and i'll have you send me the memory dum from your blue screen so i can analyse it and see if it gives any clues as to the cause of the crashes.

Also, try single-layer or an un-modded official server and see if you get the issue there
Also, i verified myf iles because someone told me screenshot-16 happens because of files integrity. well ive done this before and it removed my mods folder, but it did it again, could that tie into all of this?
twitch.tv/TehEmoGurl (Banned) Jul 20, 2018 @ 3:26pm 
Originally posted by BlackTortoise:
Originally posted by TehEmoGurl:
There's ur problem #Alienware xD

All jokes aside though. Sounds like a possible overheat problem which wouldn't be suprising on a laptop.

I would suggest grabbing OpenHardwareMonitor and tell it to log the CPU and GPU core temeratures to a text file. then let it crash again and check the log file to see if it crashed with either of them above operational temeratures.

If the temeratures are not getting too high let us know and i'll have you send me the memory dum from your blue screen so i can analyse it and see if it gives any clues as to the cause of the crashes.

Also, try single-layer or an un-modded official server and see if you get the issue there
Also, i verified myf iles because someone told me screenshot-16 happens because of files integrity. well ive done this before and it removed my mods folder, but it did it again, could that tie into all of this?

Hmmmm, possibly, though i don't think file integrity checks should remove the mods folder unless they have changed the way that is handled now.

Have you tried going to the Ark workshop, un-subscribing form all the mods, making sure the mod files are deleted from the mod folder within the main ark install directory and then re-connecting to the server and allowing it to re-download them from the start?

Deffinately try single player/un-modded though and let us know if you still get the crashes.
Domoth Jul 20, 2018 @ 3:32pm 
Originally posted by TehEmoGurl:
Originally posted by BlackTortoise:
Also, i verified myf iles because someone told me screenshot-16 happens because of files integrity. well ive done this before and it removed my mods folder, but it did it again, could that tie into all of this?

Hmmmm, possibly, though i don't think file integrity checks should remove the mods folder unless they have changed the way that is handled now.

Have you tried going to the Ark workshop, un-subscribing form all the mods, making sure the mod files are deleted from the mod folder within the main ark install directory and then re-connecting to the server and allowing it to re-download them from the start?

Deffinately try single player/un-modded though and let us know if you still get the crashes.

when it deletes them it reinstalls them it seems, but ill try that out after i test out single player
Domoth Jul 20, 2018 @ 5:10pm 
Originally posted by TehEmoGurl:
Originally posted by BlackTortoise:
Also, i verified myf iles because someone told me screenshot-16 happens because of files integrity. well ive done this before and it removed my mods folder, but it did it again, could that tie into all of this?

Hmmmm, possibly, though i don't think file integrity checks should remove the mods folder unless they have changed the way that is handled now.

Have you tried going to the Ark workshop, un-subscribing form all the mods, making sure the mod files are deleted from the mod folder within the main ark install directory and then re-connecting to the server and allowing it to re-download them from the start?

Deffinately try single player/un-modded though and let us know if you still get the crashes.
sorry that its taking so long, even tho it says its "installing" the 12 mods its not making any progres.. im convinced its not installing them like it says it is. what should i do?
twitch.tv/TehEmoGurl (Banned) Jul 20, 2018 @ 8:31pm 
Originally posted by BlackTortoise:
Originally posted by TehEmoGurl:

Hmmmm, possibly, though i don't think file integrity checks should remove the mods folder unless they have changed the way that is handled now.

Have you tried going to the Ark workshop, un-subscribing form all the mods, making sure the mod files are deleted from the mod folder within the main ark install directory and then re-connecting to the server and allowing it to re-download them from the start?

Deffinately try single player/un-modded though and let us know if you still get the crashes.
sorry that its taking so long, even tho it says its "installing" the 12 mods its not making any progres.. im convinced its not installing them like it says it is. what should i do?

Make sure they are deleted and unsubscribe from them then try again.
Last edited by twitch.tv/TehEmoGurl; Jul 21, 2018 @ 9:00am
Domoth Jul 21, 2018 @ 6:43am 
Originally posted by TehEmoGurl:
Originally posted by BlackTortoise:
sorry that its taking so long, even tho it says its "installing" the 12 mods its not making any progres.. im convinced its not installing them like it says it is. what should i do?

Make sure they are delted and unsubscribe from them then try again.
thanks for all the help, bit im just not gonna try anymore. this is all so annoying i would have thought this laptop beign alienaware and all and stuffs would have alteast been able to run ark. imma just downgrade it and get something else that cheeper to pay for int he long run. thanks again tho! hopefully this forum helps someone
retsam1 Jul 21, 2018 @ 7:02am 
Originally posted by BlackTortoise:
Originally posted by TehEmoGurl:

Make sure they are delted and unsubscribe from them then try again.
thanks for all the help, bit im just not gonna try anymore. this is all so annoying i would have thought this laptop beign alienaware and all and stuffs would have alteast been able to run ark. imma just downgrade it and get something else that cheeper to pay for int he long run. thanks again tho! hopefully this forum helps someone


Can it run ark? Yes.

Can it encounter issues if a player doesnt use the proper hardware settings, in game settings that their hardware is limited to, abandoned or broken mod choices and more? Absolutely.

Even if you got a more expensive rig but failed to follow on appropriate settings and mod choices and more, you'd still potentially encounter issues. This thus is just your necessitating to just follow through with adjustments and being mindful of what you have and its all good.
Bing Chilling (Banned) Jul 21, 2018 @ 7:06am 
Originally posted by BlackTortoise:
Hey, Ive got a problem. so i have to play in low memory mode, but i freeze at snapshot 16 as i load in, and its just a crazy circle. I load all my mods then time out, so i retry and all the mods auto load but then i get the snapshot 16-error then i crash. And before you start saying " yeah me too" thats not what im looking for please only post fixes or replies thank you.
C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Saved\LocalProfiles delete that file,problem fixed
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Date Posted: Jul 20, 2018 @ 12:58pm
Posts: 25