ARK: Survival Evolved

ARK: Survival Evolved

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Bombax Feb 12, 2018 @ 1:38pm
ark crashes with "unreal engine exiting due to d3d device being lost"
Got this error several times, after 10/15 min in game, game crash in all maps, whats happening WC? i see so MANY posts about this and no fix for that???
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Showing 1-15 of 47 comments
budnheimer Feb 12, 2018 @ 4:05pm 
Been getting the same error for weeks now talked to Survival servers who host my server and they say its a game issue.
I have Un installed every file i can find for this game reinstalled it several times. validated the files also no good there. This is a nitemare what can you do to help me. Please im getting Desperate. i also cant access any crystals or the oblisk it boots me every time. This is on any and all servers im on. PLEASE PLEASE PLEASE HELP ME.
you can reach me at lvbudman@gmail.com
Natjur Feb 12, 2018 @ 4:09pm 
Based on the Unreal Engine 4 patch notes. That bug is with the game engine and has been fixed in a patch, but since Ark uses its only special version of the Unreal Engine, it might take them a while to get a custom patch for their version of the engine.
KitsuneShiro Feb 12, 2018 @ 4:09pm 
Not sure if this works. from patch notes: Players who are getting D3D Device Lost Error should try running with "-norhithread" in launch arguments
Bombax Feb 13, 2018 @ 5:18am 
Originally posted by KitsuneShiro:
Not sure if this works. from patch notes: Players who are getting D3D Device Lost Error should try running with "-norhithread" in launch arguments
what does it do that launch command???
Ghost Feb 13, 2018 @ 5:58am 
D3d is a known dx issue. Try updating ur dx10.
Bombax Feb 13, 2018 @ 6:10am 
its the same with dx10
EzRyder Feb 13, 2018 @ 6:35am 
since its an error with directx you can try reinstalling the required dx libs found here
C:\Program Files (x86)\Steam\steamapps\common\ARK\_CommonRedist\DirectX\Jun2010\DXSETUP.exe

also update the graphics drivers (or even roll them back if new already)
Bombax Feb 13, 2018 @ 6:49am 
Jatheish says :
"Hey guys,

We're still aware of the D3D device issue and it's on our internal task list to resolve, unfortunately, I don't really have an update other than that but once I start iterating with an engineer directly on the issue. I'll respond back to this thread, and may end up asking some of you to directly working with us 1:1 on getting to a solution. I understand it's frustrating, and I appreciate your patience. Please keep providing info regarding crash if you think it's relevant, I appreciate the responses and the workarounds too as it may help us identify the problem. "
Ghost Feb 13, 2018 @ 7:34am 
Originally posted by EzRyder:
since its an error with directx you can try reinstalling the required dx libs found here
C:\Program Files (x86)\Steam\steamapps\common\ARK\_CommonRedist\DirectX\Jun2010\DXSETUP.exe

also update the graphics drivers (or even roll them back if new already)
Thats the one. I can never remember that command line lmao.
Animewatch23YT Feb 13, 2018 @ 8:07am 
Originally posted by EzRyder:
since its an error with directx you can try reinstalling the required dx libs found here
C:\Program Files (x86)\Steam\steamapps\common\ARK\_CommonRedist\DirectX\Jun2010\DXSETUP.exe

also update the graphics drivers (or even roll them back if new already)
does anyone know if installing DX Setup fix the problem or no?
Ghost Feb 13, 2018 @ 8:22am 
It has worked for many in the past. No guarantee.
Bombax Feb 13, 2018 @ 8:32am 
i think not, because this is a unreal Vs Ark problem
eshamek Feb 13, 2018 @ 9:07am 
Originally posted by KitsuneShiro:
Not sure if this works. from patch notes: Players who are getting D3D Device Lost Error should try running with "-norhithread" in launch arguments
Use this. I had the same problem, tried all the other "fixes", but this was the one that actually worked for me.
Ghost Feb 13, 2018 @ 9:19am 
Ok then so a couple peeps have given suggestions. Give it a shot. Also try and run the dx10 command in ur game launch arguments. Of xourse ull prolly atill have to update ur dx10.
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Date Posted: Feb 12, 2018 @ 1:38pm
Posts: 47