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If it was truly a game bug, and I was not willing to start over, then I'd be tempted to spawn-in a replacement mount, tame or "dotame" it and get it replaced. Whatever gear you lost can also be spawned-in if that too is an issue. If using a cheat can't be done on your play method/server type or if you are abhorrent to the thought, then...punt.
The msg that states it was killed is usually something you would see if something drowns or is killed my spikes or fall damage. I would figure a player would just tranq it and take the ♥♥♥♥ or just kite it into another wild Dino.
Anyway im not even sure if i should continue playing. If i cant confirm it was a player or how it died then ill be ♥♥♥♥♥♥ if i trust using them again, in which case im scewed completely because there is no way im putting loot in my base as a solo player.
If the purlovia starved to death then the purlovia is bugged and needs to be fixed. I checked it's food everyday and it hardly dropped at all while in hibernation. I would be ♥♥♥♥♥♥♥ pissed if the UI mislead me or didnt update the numbers properly.
I've very rarely had a dino starve to death and it sounds like you had plenty of food on it to last an eon. Getting your stuff stolen and people messing with your world can happen a lot in MP for this game. You'll have to either get used to that or pick a better (friendlier) server/group in which to play.
The only thing i can do now is join another tribe. I dunno, Ive played PVE for countless hours so the official servers are the final frontier for me to enjoy Ark. Im just looking for any reason to continue playing because theres nothing else to play.