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I've tested, it works
Go to the Tab local files and press browse local files.
Go to the following directory G:\Program Files (x86)\SteamLibrary\steamapps\common\ARK\ShooterGame\Binaries\Win64 or Win32\BattlEye
Open the BELauncher file with notepad
Change PrivacyBox=1 to PrivacyBox=0
It worked, you are the master! TY Bro.
Can you cite a link from the Battlemetrics website the specific server he's attempting to join?
Ok... but you didnt provide a link to the server your friend is trying to join from the battlemetrics website.
Battlemetrics lists all 30,000+ servers for ark. Search the name of the server, copy paste a link to that server here.
This lets us see if you're playing a server that may have discrepancies.
However if you cant or do not wish to. Thats fine. Good luck to you and your friend.