The UE4-ShooterGame Game has crashed and will close

[Beans]

LowLevelFatalError
Unreal Engine is exiting due to D3D device being lost. (Error: 0x007A000G - 'HUNG')

I love this game, but it really is unplayable.

The only fix for this problem, is to add -d3d10 to the game startup options. This switches the graphics back to DirectX 10, which makes it stable, but it really looks horrible.

[SpadesK]

me too

[고찰]

me too
I need fix

[Patouski]

To ya'll:

Steam menu -> Help -> System Information. <--- Basic Info needed!!

The D3D device error is often related to your GPU drivers being way out of date, or being too weak to handle ARK.

Without further informations - there's nothing the community "helpers" can do.

[Ratigan]

Just use this -norhithread

[Ratigan]

Originally posted by Patouski:

To ya'll:

Steam menu -> Help -> System Information. <--- Basic Info needed!!

The D3D device error is often related to your GPU drivers being way out of date, or being too weak to handle ARK.

Without further informations - there's nothing the community "helpers" can do.

Not entirely true, the main reason is having a low space page profile & OCing in most cases.

[Beans]

This issue is older than a year. Latest drivers always. I have even tried uninstall and reinstall of ARK. I have i7-7700K with GTX 1080 Ti. 32GB RAM. 2560x1080 - Graphics on Epic. Doesn't matter which map, they all do this. It only hangs the GPU when moving, which makes it even worse. I have lost my body and dino many times after a hang, because the game keeps going. It takes maybe a minute before the error pops up, so I sometimes reboot after I see the hang. I have also unplugged my network cable to disconnect it during a hang to save my body.

I did not see any difference with -norhithread. Sometimes, I can reset game resolution to get a stable game, other times it crashes when I press any of the move buttons after loading a game.
I have played ARK over 2000 hours, but I have not done any boss fights or caves because of the hang. Very frustrating.

[#4o4__Sk1LL_NoT_FoUnD]

Originally posted by Beans:

Latest drivers always.

back on my win7 i only used a now 1 and a half year old driver and never had any problems with anything.

[Warm Fuzzies™]

Its a bug with the UE4 engine. It can only be fixed by Epic Games (the creator of the engine).

placing -norhithread in your launch options may or may not work.

This crash is affecting a ton of games that use UE4.

[Beans]

Can you perhaps get an update from Epic Games about the problem?
Are they at least working on a solution?

[Warm Fuzzies™]

Originally posted by Beans:

Can you perhaps get an update from Epic Games about the problem?
Are they at least working on a solution?

https://issues.unrealengine.com/issue/UE-51650

Do note that UE states that the problem was solved in May of 2019. Obviously this is wrong, as people are now getting the same exact crashes as before.

This page does list a few things you can try. most of them involve setting a launch option for the game.

The most common listed launch command to use is;

-norhithread

If that doesnt work (which it hasnt for me sadly), you can try to just use;

-sm4

or

-d3d10

or both.


This crash problem really frustrates me, as I have a i7-9700k, 16gb ram, and a 1070ti. more than good enough to play the game...but the engine is just like "nope, denied"....

What frustrates me even more....is that I live about an hour away from Epic Game's headquarters here in North Carolina. Ive got half a mind to drive there and give them a piece of my mind...but i dont think it would go over to well lol.

[pinkytoe]

so there is no way to fix this at all?

[Warm Fuzzies™]

Originally posted by Pinkie_Toe:

so there is no way to fix this at all?

Sadly no. If none of the fixes above work, then the only thing you can do is to wait for Epic Games to fix the problem, as they are the only ones that can make changes to the UE4 engine.

[pinkytoe]

Originally posted by Warm Fuzzies™:

Originally posted by Pinkie_Toe:

so there is no way to fix this at all?

Sadly no. If none of the fixes above work, then the only thing you can do is to wait for Epic Games to fix the problem, as they are the only ones that can make changes to the UE4 engine.

they are to busy with fortnite on their hands oof

[FC360]

I've just started getting this since the last Ark update, I updated my graphic drivers thinking that might be the issue only for it actually cause more a issue where my entire screen goes green. I do not overclock or anything and it was working perfectly fine before the new map update

[Warm Fuzzies™]

Originally posted by FC360:

I've just started getting this since the last Ark update, I updated my graphic drivers thinking that might be the issue only for it actually cause more a issue where my entire screen goes green. I do not overclock or anything and it was working perfectly fine before the new map update

Mine was working fine when I used windows 7, then I updated to 10...because an i7-9700k required it lol.

Thankfully, Ark is thus far the only game to have this issue for me.