ark crashing/timing out

[teddy]

ark crashes and times out multiple times when i try to join a server.

i have now tried for hours on end to join different servers and it only let me in to one polish server, i have updated all my drivers and done all the things people recommend online but nothing seems to work.
seeing as i havent played this game alot in a very very long time i have no clue what is going on. does anyone have any sort of tip or ideas of what could help or what the reasons could be?

[Rikku]

What does the crash message say? Make sure you have downloaded the maps you're trying to play on. Valguero is a popular new map. It's free, but it's still a DLC and needs to be downloaded.

Either way, please let us know what the crash message is so that we can try to troubleshoot it for you. Either copy/paste it, or screenshot it using print screen or the snipping tool.

[teddy]

it is usually fatal errors or that it just crashes without a message, do u want me to screenshot one of the fatal crash errors?

[Rikku]

Originally posted by i smell putin:

it is usually fatal errors or that it just crashes without a message, do u want me to screenshot one of the fatal crash errors?

Yes, please.

[teddy]

right now i have had very few issues, i think what i did wrong was not having all the maps/dlc's downloaded

[Linz]

Haha I had the same issue with val, whoops 😂🤦‍♀️

[teddy]

Originally posted by 123Linz321:

Haha I had the same issue with val, whoops 😂🤦‍♀️

yeah im just having connection issues atm, idk whats causing it tho

[Linz]

After 2 months of rubbish, those error crashes, forever loading, uninstalling ark 20 times and verifying my sanity, I downloaded the map correctly it seems to be running fine, what ping are you getting on the server screen?

[teddy]

i seem to go between 30-70, it is my server, so i have the logs open and everything seems to be completely fine, i am checking my connection and nothing seems to be wrong there, rn doing some more config/modding on the server so restarting it atm, but there is no reason for it not to work what i know of

[Linz]

Oh sorry I thought u were trying to join a server 😂 good luck 👍

[teddy]

i am trying to join a server, but it wont let me i keep getting timed out

[teddy]

Assertion failed: CurrentThreadIfKnown == ENamedThreads::GetThreadIndex(GetCurrentThread()) [File:H:\Trunk\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp] [Line: 1751]



VERSION: 298.37
KERNELBASE.dll!UnknownFunction (0x00007ffa93b7a388) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FOutputDevice::Logf__VA() (0x00007ff6f5568fa8) + 159 bytes [h:\trunk\engine\source\runtime\core\private\misc\outputdevice.cpp:145]
ShooterGame.exe!FDebug::AssertFailed() (0x00007ff6f5569545) + 178 bytes [h:\trunk\engine\source\runtime\core\private\misc\outputdevice.cpp:220]
ShooterGame.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x00007ff6f54da0ab) + 0 bytes [h:\trunk\engine\source\runtime\core\private\async\taskgraph.cpp:1755]
ShooterGame.exe!FTaskGraphInterface::WaitUntilTaskCompletes() (0x00007ff6f5588252) + 0 bytes [h:\trunk\engine\source\runtime\core\public\async\taskgraphinterfaces.h:320]
ShooterGame.exe!StopRenderingThread() (0x00007ff6f59df9d9) + 0 bytes [h:\trunk\engine\source\runtime\rendercore\private\renderingthread.cpp:602]
ShooterGame.exe!FSceneViewport::UpdateViewportRHI() (0x00007ff6f634b402) + 48 bytes [h:\trunk\engine\source\runtime\engine\private\slate\sceneviewport.cpp:1037]
ShooterGame.exe!FSceneViewport::~FSceneViewport() (0x00007ff6f6345cab) + 0 bytes [h:\trunk\engine\source\runtime\engine\private\slate\sceneviewport.cpp:43]
ShooterGame.exe!FSceneViewport::`scalar deleting destructor'() (0x00007ff6f6345c04) + 0 bytes [UnknownFile:0]
ShooterGame.exe!SharedPointerInternals::FSharedReferencer<0>::operator=() (0x00007ff6f450d2a2) + 11 bytes [h:\trunk\engine\source\runtime\core\public\templates\sharedpointerinternals.h:402]
ShooterGame.exe!UGameEngine::OnGameWindowClosed() (0x00007ff6f5d88e1e) + 43 bytes [h:\trunk\engine\source\runtime\engine\private\gameengine.cpp:572]
ShooterGame.exe!TBaseUObjectMethodDelegateInstance_OneParam<UInventoryPanelWidget,void,UDataListEntryButton * __ptr64>::ExecuteIfSafe() (0x00007ff6f45c3e8b) + 0 bytes [h:\trunk\engine\source\runtime\core\public\delegates\delegateinstancesimpl.inl:533]
ShooterGame.exe!SWindow::NotifyWindowBeingDestroyed() (0x00007ff6f56cb805) + 147 bytes [h:\trunk\engine\source\runtime\slatecore\private\widgets\swindow.cpp:1042]
ShooterGame.exe!FSlateApplication::PrivateDestroyWindow() (0x00007ff6f5720b22) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:4818]
ShooterGame.exe!FSlateApplication::DestroyWindowsImmediately() (0x00007ff6f571074e) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1812]
ShooterGame.exe!FSlateApplication::RequestDestroyWindow() (0x00007ff6f570dc41) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1382]
ShooterGame.exe!SWindow::RequestDestroyWindow() (0x00007ff6f56cb6df) + 122 bytes [h:\trunk\engine\source\runtime\slatecore\private\widgets\swindow.cpp:1026]
ShooterGame.exe!FSlateApplication::OnWindowClose() (0x00007ff6f5720c86) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:4854]
ShooterGame.exe!FWindowsApplication::ProcessDeferredMessage() (0x00007ff6f559724b) + 39 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsapplication.cpp:1521]
ShooterGame.exe!FWindowsApplication::ProcessDeferredEvents() (0x00007ff6f55984f9) + 11 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsapplication.cpp:1709]
ShooterGame.exe!FSlateApplication::Tick() (0x00007ff6f570c205) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:893]
ShooterGame.exe!FSlateLoadingSynchronizationMechanism::SlateThreadRunMainLoop() (0x00007ff6f5afe1e8) + 0 bytes [h:\trunk\engine\source\runtime\movieplayer\private\movieplayerthreading.cpp:146]
ShooterGame.exe!FSlateLoadingThreadTask::Run() (0x00007ff6f5afe300) + 0 bytes [h:\trunk\engine\source\runtime\movieplayer\private\movieplayerthreading.cpp:182]
ShooterGame.exe!FRunnableThreadWin::Run() (0x00007ff6f55ba7e6) + 0 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73]
ShooterGame.exe!FRunnableThreadWin::GuardedRun() (0x00007ff6f55ba6a8) + 8 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26]
KERNEL32.DLL!UnknownFunction (0x00007ffa968e4034) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffa976c3691) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffa976c3691) + 0 bytes [UnknownFile:0]

Crash in runnable thread SlateLoadingThread



this just came up

[Rikku]

Originally posted by i smell putin:

Assertion failed: CurrentThreadIfKnown == ENamedThreads::GetThreadIndex(GetCurrentThread()) [File:H:\Trunk\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp] [Line: 1751]



VERSION: 298.37
KERNELBASE.dll!UnknownFunction (0x00007ffa93b7a388) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FOutputDevice::Logf__VA() (0x00007ff6f5568fa8) + 159 bytes [h:\trunk\engine\source\runtime\core\private\misc\outputdevice.cpp:145]
ShooterGame.exe!FDebug::AssertFailed() (0x00007ff6f5569545) + 178 bytes [h:\trunk\engine\source\runtime\core\private\misc\outputdevice.cpp:220]
ShooterGame.exe!FTaskGraphImplementation::WaitUntilTasksComplete() (0x00007ff6f54da0ab) + 0 bytes [h:\trunk\engine\source\runtime\core\private\async\taskgraph.cpp:1755]
ShooterGame.exe!FTaskGraphInterface::WaitUntilTaskCompletes() (0x00007ff6f5588252) + 0 bytes [h:\trunk\engine\source\runtime\core\public\async\taskgraphinterfaces.h:320]
ShooterGame.exe!StopRenderingThread() (0x00007ff6f59df9d9) + 0 bytes [h:\trunk\engine\source\runtime\rendercore\private\renderingthread.cpp:602]
ShooterGame.exe!FSceneViewport::UpdateViewportRHI() (0x00007ff6f634b402) + 48 bytes [h:\trunk\engine\source\runtime\engine\private\slate\sceneviewport.cpp:1037]
ShooterGame.exe!FSceneViewport::~FSceneViewport() (0x00007ff6f6345cab) + 0 bytes [h:\trunk\engine\source\runtime\engine\private\slate\sceneviewport.cpp:43]
ShooterGame.exe!FSceneViewport::`scalar deleting destructor'() (0x00007ff6f6345c04) + 0 bytes [UnknownFile:0]
ShooterGame.exe!SharedPointerInternals::FSharedReferencer<0>::operator=() (0x00007ff6f450d2a2) + 11 bytes [h:\trunk\engine\source\runtime\core\public\templates\sharedpointerinternals.h:402]
ShooterGame.exe!UGameEngine::OnGameWindowClosed() (0x00007ff6f5d88e1e) + 43 bytes [h:\trunk\engine\source\runtime\engine\private\gameengine.cpp:572]
ShooterGame.exe!TBaseUObjectMethodDelegateInstance_OneParam<UInventoryPanelWidget,void,UDataListEntryButton * __ptr64>::ExecuteIfSafe() (0x00007ff6f45c3e8b) + 0 bytes [h:\trunk\engine\source\runtime\core\public\delegates\delegateinstancesimpl.inl:533]
ShooterGame.exe!SWindow::NotifyWindowBeingDestroyed() (0x00007ff6f56cb805) + 147 bytes [h:\trunk\engine\source\runtime\slatecore\private\widgets\swindow.cpp:1042]
ShooterGame.exe!FSlateApplication::PrivateDestroyWindow() (0x00007ff6f5720b22) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:4818]
ShooterGame.exe!FSlateApplication::DestroyWindowsImmediately() (0x00007ff6f571074e) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1812]
ShooterGame.exe!FSlateApplication::RequestDestroyWindow() (0x00007ff6f570dc41) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:1382]
ShooterGame.exe!SWindow::RequestDestroyWindow() (0x00007ff6f56cb6df) + 122 bytes [h:\trunk\engine\source\runtime\slatecore\private\widgets\swindow.cpp:1026]
ShooterGame.exe!FSlateApplication::OnWindowClose() (0x00007ff6f5720c86) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:4854]
ShooterGame.exe!FWindowsApplication::ProcessDeferredMessage() (0x00007ff6f559724b) + 39 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsapplication.cpp:1521]
ShooterGame.exe!FWindowsApplication::ProcessDeferredEvents() (0x00007ff6f55984f9) + 11 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsapplication.cpp:1709]
ShooterGame.exe!FSlateApplication::Tick() (0x00007ff6f570c205) + 0 bytes [h:\trunk\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:893]
ShooterGame.exe!FSlateLoadingSynchronizationMechanism::SlateThreadRunMainLoop() (0x00007ff6f5afe1e8) + 0 bytes [h:\trunk\engine\source\runtime\movieplayer\private\movieplayerthreading.cpp:146]
ShooterGame.exe!FSlateLoadingThreadTask::Run() (0x00007ff6f5afe300) + 0 bytes [h:\trunk\engine\source\runtime\movieplayer\private\movieplayerthreading.cpp:182]
ShooterGame.exe!FRunnableThreadWin::Run() (0x00007ff6f55ba7e6) + 0 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73]
ShooterGame.exe!FRunnableThreadWin::GuardedRun() (0x00007ff6f55ba6a8) + 8 bytes [h:\trunk\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26]
KERNEL32.DLL!UnknownFunction (0x00007ffa968e4034) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffa976c3691) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffa976c3691) + 0 bytes [UnknownFile:0]

Crash in runnable thread SlateLoadingThread



this just came up

Sorry about the late reply, weekend and whatnot.

Could you go to your steam library. Click help, then system info. Paste what's there.

From the error, it looks like it could be a graphics issue. Simplest fix is updating drivers in a lot of cases. Try that and let us know what happens.

[teddy]

i can not find a ''help'' option in my steam library

[teddy]

Computer Information:
Manufacturer: ASUS
Model: All Series
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3998 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 970
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3630
DirectX Driver Version: 26.21.14.3630
Driver Date: 9 5 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 970
VendorID: 0x10de
DeviceID: 0x13c2
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.91" x 11.73" (23.94" diag)
53.1cm x 29.8cm (60.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Hörlurar på headset (2- Corsair

Memory:
RAM: 16325 Mb

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 2135105 Mb
Largest Free Hard Disk Block: 608961 Mb
OS Install Date: jan 01 1970
Game Controller: Logitech G29 Driving Force Racing Wheel USB detected
VR Headset: None detected