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I would start there since that seemed to be the start of your problem. if you can't remember that, its basically shooting in the dark.
Did you verify files?
I did verify files, still nothing
Also tried things as restarting and plugging my internet, nothing that works
If you're admin/owner of the server and you've caused some issue via using commands to which it has locked you out from joining it, then yes, it is a support issue for them to look into.