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I know that I had the same issue though, so there is a solution.
http://store.steampowered.com/sub/18408/
If purchasing for yourself, you will not receive an extra copy of:
Total War: SHOGUN 2
Total War: SHOGUN 2 - Dragon War Battle Pack
There is a work-around - you can purchase a cd code somewhere else, redeem it on steam and get the original campaign, but it seems that purchasing it through steam is impossible due to incompetent coding.
And steam support just can't admit it's true because they will have to make their programmers to fix the issue, and they don't want to. So they will just deny that problem exists - there are multiple screenshots out there with such answers from support.
The problem is - you can't extract a cd-key within steam, so there is just no way. Unless they will actually do something, but they won't. =/
here's where you can get a cd key. It's pretty cheap too at the moment too. more or less what steam is offering in the sale. I had the exact same issue because I only had the fall of the samurai game and not the base game and I dont have the patience to directly email steam since a lot of the comments are saying how unhelpful they are.:/