Constant crashing to desktop or shutting the whole pc down.

[Connor]

Whenever I play Shogun 2 it works for around 2-3 minutes then will fully shutdown for no reason at all. I can be sat there doing nothing or in the middle of a huge battle and it will still just crash.

Faulting application name: Shogun2.exe, version: 1.1.0.0, time stamp: 0x645e92f5
Faulting module name: Empire.Retail.dll, version: 1.0.0.0, time stamp: 0x645e92bb
Exception code: 0xc0000005
Fault offset: 0x0127a277
Faulting process ID: 0x0x1408
Faulting application start time: 0x0x1DA7D233DB4361E
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Shogun2.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Empire.Retail.dll
Report ID: 0c0924fe-1a8b-4411-a763-445a12933322
Faulting package full name:
Faulting package-relative application ID:


Faulting application name: Shogun2.exe, version: 1.1.0.0, time stamp: 0x645e92f5
Faulting module name: Empire.Retail.dll, version: 1.0.0.0, time stamp: 0x645e92bb
Exception code: 0xc0000005
Fault offset: 0x0127a277
Faulting process ID: 0x0x1408
Faulting application start time: 0x0x1DA7D233DB4361E
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Shogun2.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Empire.Retail.dll
Report ID: 1a6b9031-36f4-4777-9fe1-f328fb8b9b7a
Faulting package full name:
Faulting package-relative application ID:


Version=1
EventType=APPCRASH
EventTime=133556732439040038
ReportType=2
Consent=1
UploadTime=133556732445521257
ReportStatus=268435456
ReportIdentifier=4afa3767-7e22-4456-8c41-d5102b7e3e44
IntegratorReportIdentifier=0c0924fe-1a8b-4411-a763-445a12933322
Wow64Host=34404
Wow64Guest=332
NsAppName=Shogun2.exe
OriginalFilename=Shogun2.exe
AppSessionGuid=00001408-0001-001b-1e36-b43d237dda01
TargetAppId=W:0006f4e3e0b0325693199b94561ab3f1f88e00000908!0000a012e9fd9da5d9d163f7a5ff392437a679eeab91!shogun2.exe
TargetAppVer=2023//05//12:19:26:45!0!shogun2.exe
BootId=4294967295
TargetAsId=1330
EtwNonCollectReason=1
Response.BucketId=b402246a430d1b301c90d77dd6223d67
Response.BucketTable=1
Response.LegacyBucketId=2058381965171768679
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Shogun2.exe
Sig[1].Name=Application Version
Sig[1].Value=1.1.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=645e92f5
Sig[3].Name=Fault Module Name
Sig[3].Value=Empire.Retail.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=645e92bb
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0127a277
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22621.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=4f1e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=4f1e9e7357685d5a2d7d03bb09d69201
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=da39
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=da39d5f95834610b6f99d14914b3aef0
UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Shogun2.exe
LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Shogun2.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\AcLayers.DLL
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[8]=C:\WINDOWS\System32\win32u.dll
LoadedModule[9]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\USER32.dll
LoadedModule[13]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[15]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[16]=C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\System32\sechost.dll
LoadedModule[19]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[20]=C:\WINDOWS\System32\ole32.dll
LoadedModule[21]=C:\WINDOWS\System32\combase.dll
LoadedModule[22]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[23]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[24]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[26]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Empire.Retail.dll
LoadedModule[27]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[28]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[29]=C:\WINDOWS\System32\WLDAP32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\d3dx11_42.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\D3DCompiler_42.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\d3dx9_42.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[37]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\steam_api.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\ResampleDmo.DLL
LoadedModule[42]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\msdmo.dll
LoadedModule[45]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[46]=C:\WINDOWS\System32\shcore.dll
LoadedModule[47]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\binkw32.dll
LoadedModule[48]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\mss32.dll
LoadedModule[49]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\LIBEAY32.dll
LoadedModule[50]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\tbb.dll
LoadedModule[51]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\SSLEAY32.dll
LoadedModule[52]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.2506_none_fbe8e1f07808be9b\COMCTL32.dll
LoadedModule[53]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9680_none_d090cb7c44278b28\MSVCP80.dll
LoadedModule[54]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9680_none_d090cb7c44278b28\MSVCR80.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[56]=C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9635_none_508ff82ebcbafee0\MSVCR90.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\UMPDC.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\inputhost.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[63]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[65]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\msasn1.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[68]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\drvstore.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\devobj.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\wldp.dll
LoadedModule[72]=C:\WINDOWS\System32\WINTRUST.DLL
LoadedModule[73]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[75]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[76]=C:\WINDOWS\system32\nvspcap.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\nvapi.dll
LoadedModule[82]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[83]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[84]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[85]=C:\Program Files (x86)\Steam\steamclient.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[87]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[89]=C:\Program Files (x86)\Steam\vstdlib_s.dll
LoadedModule[90]=C:\Program Files (x86)\Steam\tier0_s.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[92]=C:\Program Files (x86)\Steam\steam.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\dbgcore.DLL
LoadedModule[94]=C:\Program Files (x86)\Steam\CSERHelper.dll
LoadedModule[95]=C:\Windows\System32\gameux.dll
LoadedModule[96]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\tbbmalloc.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[99]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\TextShaping.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
LoadedModule[103]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvldumd.dll
LoadedModule[104]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvd3dum.dll
LoadedModule[105]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\NvCamera\NvCamera32.dll
LoadedModule[106]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[107]=C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll
LoadedModule[108]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[109]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\NvCamera\d3dcompiler_47_32.dll
LoadedModule[110]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d1bd230cd08e7436\nvwgf2um.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[112]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\mssmp3.asi
LoadedModule[113]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\mssogg.asi
LoadedModule[114]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\mssvoice.asi
LoadedModule[115]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\mssdolby.flt
LoadedModule[116]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\mssds3d.flt
LoadedModule[117]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\mssdsp.flt
LoadedModule[118]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\msseax.flt
LoadedModule[119]=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\miles\msssrs.flt
LoadedModule[120]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[121]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[122]=C:\Windows\System32\Windows.UI.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[124]=C:\Program Files (x86)\NVIDIA Corporation\NvContainer\MessageBus.dll
LoadedModule[125]=C:\WINDOWS\System32\NSI.dll
LoadedModule[126]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[127]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[128]=C:\Windows\System32\rasadhlp.dll
LoadedModule[129]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[131]=C:\Program Files (x86)\Steam\crashhandler.dll
LoadedModule[132]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[133]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[134]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[135]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[136]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[137]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\amsi.dll
LoadedModule[139]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[140]=C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.24020.7-0\X86\MpOav.dll
LoadedModule[141]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[142]=C:\WINDOWS\System32\FaultRep.dll
State[0].Key=Transport.DoneStage1
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OsInfo[0].Key=vermaj
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OsInfo[37].Key=edu
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OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=1
OsInfo[39].Key=featureupdatependingreboot
OsInfo[39].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Total War: SHOGUN 2
AppPath=C:\Program Files (x86)\Steam\steamapps\common\Total War SHOGUN 2\Shogun2.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=B24FEE446C4A1924196A9ADEF2BBCA5C
MetadataHash=-2103357469




Thank you for any help. I've tried reinstalling everything, updating everything, I've even done a fresh install on my PC. I'm on a 3070.

[KilluH]

same for me. i cant help but be suspicious of ca.

[elixEtneicnA]

Before you do a fresh install make sure you delete all the hidden files as well. Make them viewable or you may even have the virtual files on you desktop as well that need deleting. In other words, then an uninstall from the add/remove programs list alone won't actually remove everything. After all that I would try a fresh install....

[Kōizumi Seishiro]

That's TW:Shogun 2 in 2024. Welcome (