No games?? Why??

[CapnDestrukto]

Hey guys. I got this game on sale, and I had only one option in the dlc menu which is "Gangstar Heroes" so I selected it. When I downloaded the package, I found no games in my library, except for Gangstar Heroes!! I just don't understand what happened. The games won't show uo t all, niether in the simple launcher nor in that virtual room. On the store page it shows me that I own the SEGA Mega Drive & Genesis Classics, and the description lists all the included games, but I just got nothing. So if this game was on discount, does it mean they're allowed to rip me off??!!
I know that this is not the 1st post about this, but I posted it anyway to add my voice to the others, maybe steam admins can do something about it. I also hope that someone found some kind of solution/workaround, and would like to share it here.

[Dr. Atrocious]

I'm not sure I understand your problem... If you bought the Mega Drive and Genesis pack and only one game is showing up, then reinstall the game and they should all download properly. However, if you only bought Gangstar Heroes then that's why it's the only game...

[NeonDrare]

restart steam.

[Hidron]

I'm guessing you mean Gunstar Heroes?

It might help clear things up a little to know what you paid. If it was $0.99 or less, you probably only bought a single game. The full collection is usually $10-$30 depending on whether or not it was on sale.

[NeonDrare]

Originally posted by Hidron:

I'm guessing you mean Gunstar Heroes?

It might help clear things up a little to know what you paid. If it was $0.99 or less, you probably only bought a single game. The full collection is usually $10-$30 depending on whether or not it was on sale.

i think that he got the game on sega's giveaway, make war not love.

[CapnDestrukto]

Originally posted by Hidron:

I'm guessing you mean Gunstar Heroes?

It might help clear things up a little to know what you paid. If it was $0.99 or less, you probably only bought a single game. The full collection is usually $10-$30 depending on whether or not it was on sale.

I don't remember how much I paid, but I had the sega collection on my wishlist for a while, and it was for about 30 euros. On December there was a massive discount so I bought it along with several other games" I added it from the wishlist to the basket". It said in the description that there are games, and there is Gangstar Heroes as dlc, and I remember it was the only dlc on the list. When I installed the collection, it downloaded and occupied 1.3 GB on my hard drive, but it had only one game "Gangstar Heroes". When I click on the game store page, I see that it's already in my library. When I click "find more dlc" in my library, it redirects me to the dlc page and shows "no dlc available". So, I don't know what happened, but 1.3 GB is such a massive emulator, right? Maybe you and everyone else are right, and I just bought the emulator+one game. And maybe the games are already there, but there's some bug that prevents the emulator from seeing them all. Why did they say that the collection includes the games?? Why didn't they say "games sold separately" ??
Anyway, thanks to all who contributed in this thread.

[CZBGR Icepick]

It's not just one emulator, but 2.
__________________________

If you only bought what's called "SEGA Mega Drive and Genesis Classics", it's not a game. The product is just the apps.

To get more games, you buy each game for it separately, or in a whole package (in the past, there were more packages splitting the number of games up, or you got some of the games through other means). Each game is technically classed as a DLC.

In your library, if you actually only bought one game, Gunstar Heroes, it will only list that game, nothing more.

If you bought the game along with others in a certain package, those games should be appearing on your DLC list [in your library].

When those games are NOT checked off your DLC list, those games are not downloaded/installed, just like every other DLC for other games. You need to have the DLCs you want simply by checking them off on your list. That's how Steam works.

[CapnDestrukto]

Originally posted by CZBGR Icepick:

It's not just one emulator, but 2.
__________________________

If you only bought what's called "SEGA Mega Drive and Genesis Classics", it's not a game. The product is just the apps.

To get more games, you buy each game for it separately, or in a whole package (in the past, there were more packages splitting the number of games up, or you got some of the games through other means). Each game is technically classed as a DLC.

In your library, if you actually only bought one game, Gunstar Heroes, it will only list that game, nothing more.

If you bought the game along with others in a certain package, those games should be appearing on your DLC list [in your library].

When those games are NOT checked off your DLC list, those games are not downloaded/installed, just like every other DLC for other games. You need to have the DLCs you want simply by checking them off on your list. That's how Steam works.

Hmmmm.. I understand, but there's a catch: first, the description of the app says that the games are included. Second, when I bought it there was only 1 item in the dlc list "Gangstar Heroes" so I checked it and then added them to the basket. Third, the store page shows that I own the product, and if I buy it again I won't get a second copy. I think that you are right and I have to buy the games separately, but I'm just pissed because the description is deceiving, and even if I got it during the discounts, I should've got what they promised, and not something else. I bought lots of big games during the sales, like Darksiders Collection and Borderlands the Handsome Collection, and I got every single item that was in the game description. To be honest, I want the games, but I just don't trust them anymore. What if I buy them and then don't find them? What if I pay 30 euros now and get nothing? What if there are some hidden tricks here or there? The description must say "games sold separately" and not "games are included". I'll try to get a refund now.

[CZBGR Icepick]

I think you're misunderstanding a lot of what you think you saw, and this would be clarified if you posted what your licenses actually state in your account.....

Originally posted by CapnDestrukto:

Hmmmm.. I understand, but there's a catch: first, the description of the app says that the games are included.

The app has a "package" which is the entire collection of games that is added to it when you purchase that collection. I don't think you can buy the app alone sans the games anymore, unless you obtain a key for it from something else. Otherwise, you can buy individual games anyway.

Originally posted by CapnDestrukto:

Second, when I bought it there was only 1 item in the dlc list "Gangstar Heroes" so I checked it and then added them to the basket.

Third, the store page shows that I own the product, and if I buy it again I won't get a second copy.

There is your problem, I would say. Somehow you must have browsed certain games, came across it while trying to check off the games, and end up with one, because that was the only game which happened to be sitting in your cart.

Wherever gifting is unavailable, it just simply prevents you from gifting a second copy. That is nothing new. However, you can actually gft individual games (or at least the ones I checked that I have). I don't think you can gift a copy without actually also owning it. You obviously don't need to do this, because clearly you're on a page for the individual game, not the package you really want.

I would say the problem is you're on the wrong page when you were trying to buy the package, actually buying an individual game, and not the rest of the package.

Originally posted by CapnDestrukto:

I think that you are right and I have to buy the games separately, but I'm just pissed because the description is deceiving, and even if I got it during the discounts, I should've got what they promised, and not something else.

Based on what actually seems to be the problem, none of this is misleading. You seem to have purchased an individual game instead of being on the right page for buying the package. You don't have to actually buy individual games, individually. You can still buy the package, and the price is still discounted based on the exclusion of the game(s) you already actually own.

Originally posted by CapnDestrukto:

I bought lots of big games during the sales, like Darksiders Collection and Borderlands the Handsome Collection, and I got every single item that was in the game description. To be honest, I want the games, but I just don't trust them anymore. What if I buy them and then don't find them? What if I pay 30 euros now and get nothing? What if there are some hidden tricks here or there? The description must say "games sold separately" and not "games are included". I'll try to get a refund now.

I really cannot say much in this except some developers have many DLC options (MD/Gen here has had several package options in the past which used to exist), and you don't always get "everything" that actually exists. You only actually get what is in the product.

That being said, when you end up buying one DLC, you don't magically get the other DLCs and expect to have all the content that way. What is bought from your cart is as is, so if you bought the wrong thing (which apparently seems to be the case), then you absolutely do not own anything else but that particular thing. You ended up buying the wrong thing, and you were not mislead. You misread.

[CapnDestrukto]

Originally posted by CZBGR Icepick:

That being said, when you end up buying one DLC, you don't magically get the other DLCs and expect to have all the content that way. What is bought from your cart is as is, so if you bought the wrong thing (which apparently seems to be the case), then you absolutely do not own anything else but that particular thing. You ended up buying the wrong thing, and you were not mislead. You misread.

I totally agree, and I understand your point. Dlc won't magically appear when I buy the games alone, but this is not the 1st time I buy bundles on steam. I just read the description and add the items to the basket, and I almost always buy game bundles on discounts, and thus "magically" finding all dlcs listed and installed. This is what I was reading when I added the collection to my wishlist. And on the doscount day I added it from the wishlist to the basket, not from the store page.

https://ibb.co/jL1qNWZ

It says "Includes 59 games". Reading that, I thought that the collection was included. The title also says "Sega collection" and not "Sega emulator", and this is why I thought that the whole bundle was included . Hopefully next time they release a "Sega secret steam cypher decoding ring".
Anyway thank you very much for your contribution. I'm no longer interested in the emulator nor the games. And if I need to invest 30 euros for something, I'd rather save a little more and get the NES classic instead,cuz it has a stronger nostalgia factor :D .

[CZBGR Icepick]

Originally posted by CapnDestrukto:

I totally agree, and I understand your point. Dlc won't magically appear when I buy the games alone, but this is not the 1st time I buy bundles on steam. I just read the description and add the items to the basket, and I almost always buy game bundles on discounts, and thus "magically" finding all dlcs listed and installed. This is what I was reading when I added the collection to my wishlist. And on the doscount day I added it from the wishlist to the basket, not from the store page.

https://ibb.co/jL1qNWZ

It says "Includes 59 games". Reading that, I thought that the collection was included. The title also says "Sega collection" and not "Sega emulator", and this is why I thought that the whole bundle was included . Hopefully next time they release a "Sega secret steam cypher decoding ring".
Anyway thank you very much for your contribution. I'm no longer interested in the emulator nor the games. And if I need to invest 30 euros for something, I'd rather save a little more and get the NES classic instead,cuz it has a stronger nostalgia factor :D .

You still weren't misled, but you were misreading. Greatly misinformed, I might say.

It specifically says "Packages that include this game"

Packages where the game is included. Not, the "game includes this package". You can only do that buy going directly to the package's store page. Every game on Steam that has a package/bundle is specifically reserved for doing that. So that you can buy an individual game, but that doesn't mean it includes the package unless you purchase the package directly.

As for the emulator, it comes with being informed about what you get, and I only mentioned it due to the nature of the fact you couldn't also buy this directly. On any game/DLC page for this collection, there is a description which says "All SEGA MegaDrive/Genesis titles now launch using the new SEGA MegaDrive/Genesis Interactive Hub..." That hub being the emulators included and updated recently. This has nothing to do with titles, it's what's mentioned in the description. You already get the hub just by getting the game either from the game itself or one of the packages.

[Turkey Legs 27]

woa! you got "gangstar heroes" i don't have that 1, i have gunstar heroes though ! ;)

[edd1000]

where it says installed/ not installed, there is a tick, take out the tick and then put it back, seems to kick into action then

[edd1000]

look on details page, find dlc section ,remove tick and then put it back.
do for all games

[CZBGR Icepick]

Originally posted by edd1000:

where it says installed/ not installed, there is a tick, take out the tick and then put it back, seems to kick into action then

Originally posted by edd1000:

look on details page, find dlc section ,remove tick and then put it back.
do for all games

If you read the thread, he actually only bought one game, not the bundle he expected.

[Meneliki]

Sorry for the necro but I got hit with the same thing. I also don't remember what I paid but the description seemed clear that the games were included. I did (and still do) feel ripped off. The marketing is clearly meant to be misleading.