Stuck on start up loading

[Slurm]

i have seen other people have this problem but no solution came up for this. It seems that no matter how many times i reinstall the game it still gets stuck on the loading, does anyone know how to fix this?

[FE Help Desk]

Please post your configuration:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.

[Slurm]

I have the Same Problem.
Windows 10 Pro 64-bit
Genuine Intel(R) CPU Xeon E5 v3
16384MB ram

GTX 960
Driver Date 7/10/2016

Speaker system Z313
7/7/2015

[FE Help Desk]

A. Please install or repair the library Microsoft Visual C++ Redistributable:

1. Run Steam and click LIBRARY.
2. Right click on 'The Technomancer' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'vcredist' and the folder '2010'.
5. Run the application 'vcredist_x64' and click the button 'Install' or 'Repair'.
6. Run the application 'vcredist_x86' and click the button 'Install' or 'Repair'.

B. Please update or repair Microsoft DirectX:

1. Run Steam and click LIBRARY.
2. Right click on 'The Technomancer' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then click the button 'BROWSE LOCAL FILES...'.
4. Open the folder '_CommonRedist' then the folder 'DirectX' and the folder 'June2010'.
5. Run the application 'DXSETUP'.

C. Please configure The Technomancer in administrator mode at startup:

1. Run Steam and click LIBRARY.
2. Right click on 'The Technomancer' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
4. Right click on the application 'TheTechnomancer' (TheTechnomancer.exe) and click 'Troubleshoot compatibility'.
5. Click 'Troubleshoot program' then check 'The program requires additional permissions' and click the button 'Next'.
6. Click the button 'Test the program...'.
7. Quit the game and click the button 'Next'.
8. Click 'Yes, save these settings for this program' then click the button 'Close'.

[Slurm]

i tryed doing that before and it is still stuck on loading.

[FE Help Desk]

What is your antivirus/firewall?

[Slurm]

i have AVG

[FE Help Desk]

Please exclude the folder 'The Technomancer' located in '\Steam\SteamApps\common\' from AVG: https://support.avg.com/SupportArticleView?l=en_US&urlName=How-to-exclude-file-folder-or-website-from-AVG-scanning

Can you run the game now?

[Slurm]

still doesnt work

[FE Help Desk]

Maybe the problem is related to your Steam installation.
You can reinstall Steam without losing your games.
Note: your games are installed in the folder 'SteamApps'.

1. Exit Steam.
2. Navigate to the folder where Steam is installed (by default: C:\Program Files (x86)\Steam\).
3. Delete all of the files and folders except the 'SteamApps' folder and 'Steam.exe' application file.
4. Run Steam.

Steam will reinstall and update automatically.
Run the game.

[Slurm]

still not working

[FE Help Desk]

I hope this is not a compatibility issue with the Intel Xeon CPU.

Please provide us a System Information report:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: MSINFO32
2. Click the button 'OK'.
3. Click 'System Summary' (upper left).
4. Click 'File' then 'Export...'.
5. Enter a file name (from File name:) and save the file on the Desktop (click Desktop under Favorites, upper left).
6. Close System Information.
7. Right click on the file located on the Desktop and click 'Send To' then 'Compressed (zipped) folder'.
8. Reply to this email with the compressed .zip file in attachment.

Send in attachment the compressed .zip file with a description of the problem to:
[e-mail]

[Slurm]

i sent the email as system info