Game doesn't start - MFReadWrite.dll and MFPlat.DLL are missing

[Alpinista]

Hi Steam Support,

when atarting the game in steam, a loading screen pops up for a second and nothing happens. I tried to start the game directly in its folder, but I only get 2 error messages that the files MFReadWrite.dll and MFPlat.DLL are missing and that the game can't start because of this reason.

What I did so far: I did all the things you mention in your technical FAQ (start the game as an administrator, update directX and C++ etc.), but that doesn't change anything. The repair installation function in steam only tells me that everything is installed propperly, which seems not to me quite correct. Also restarting the PC doenÄt help.

Could anybody help me with that problem as it seems to be a mistake in the installation? Thanks!

[AlteSpieleTante]

i did it too and nothing help!

[DoubleJ93]

If you have Windows 10 N or KN edition, please install the Media Feature Pack:
https://www.microsoft.com/en-US/download/details.aspx?id=49919

[Alpinista]

Thanks a lot! It worked :)